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Hotel Nell - Union Market

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Nell - Union Market

Reception
Café
Desk, blackout curtains, free cots/infant beds, bed sheets
Lobby
Lobby sitting area

Reviews

8.0 out of 10

Very good

Popular amenities

  • Breakfast available
  • Bar
  • Pet-friendly
  • Housekeeping
  • Parking available
  • Air conditioning

Explore the area

Map
411 New York Ave NE, Washington, DC, 20002
  • Gallaudet University
    4 min walk
  • Smithsonian Institution
    3 min drive
  • Union Station Shopping Center
    3 min drive
  • Washington, DC (DCA-Ronald Reagan Washington National)
    18 min drive

Room options

View all photos for Classic Room, 2 Single Beds

Desk, blackout curtains, free cots/infant beds, bed sheets

Classic Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Family

Family | Desk, blackout curtains, free cots/infant beds, bed sheets

Family

  • Sleeps 4
  • 2 Single Beds and 1 King Bed

View all photos for Classic Room, 2 Single Beds, Accessible

Desk, blackout curtains, free cots/infant beds, bed sheets

Classic Room, 2 Single Beds, Accessible

  • Sleeps 2
  • 2 Single Beds

View all photos for Grand Room, 1 King Bed

Desk, blackout curtains, free cots/infant beds, bed sheets

Grand Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Accessible

Desk, blackout curtains, free cots/infant beds, bed sheets

Grand Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed, Accessible

Desk, blackout curtains, free cots/infant beds, bed sheets

Classic Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 1 Queen Bed

Desk, blackout curtains, free cots/infant beds, bed sheets

Classic Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Underground

Underground | Desk, blackout curtains, free cots/infant beds, bed sheets

Underground

  • Sleeps 2
  • 1 Queen Bed

View all photos for Full Express

Full Express | Desk, blackout curtains, free cots/infant beds, bed sheets

Full Express

  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel Nell - Union Market

Hotel with 2 restaurants, a quick walk to Gallaudet University
This smoke-free hotel features 2 restaurants, a bar/lounge and a rooftop terrace. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking and a meeting room are on-site.
Hotel Nell - Union Market offers 106 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. 50-inch Smart televisions come with digital channels.

Bathrooms include a shower. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hotel Nell - Union Market. During your stay, you're just a quick walk from Gallaudet University. Features include free WiFi in public areas, plus 2 restaurants and a bar.
  • Free Wi-Fi in some public areas
  • Enjoy a bite to eat at Bolgiano's Pantry, a café that serves American cuisine
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include meeting rooms, a lift and a rooftop terrace
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute walk from Gallaudet University and a 3-minute drive from Walter E. Washington Convention Center
  • Cats and dogs welcome for a fee
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Meeting rooms and coworking spaces are available.

Public spaces have free WiFi. Hotel Nell - Union Market also features a rooftop terrace, dry cleaning/laundry services, and a lift. Parking is available for a fee.

This 3-star Washington hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.
Bolgiano's Pantry – This café specialises in American cuisine and serves breakfast and lunch.
Treehouse – This rooftop bar specialises in Latin American cuisine and serves brunch and dinner. Reservations are required. Open selected days.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 45 per day)

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; USD 8 to 20 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Bolgiano's Pantry
  • Treehouse

Family friendly

  • Free cot

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Coworking space
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 8 to 20 per person
  • Self-parking fee: USD 45 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival.

Hotel Nell - Union Market Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 182 out of 407 reviews" "
Rating 8 - Good. 99 out of 407 reviews" "
Rating 6 - Okay. 64 out of 407 reviews" "
Rating 4 - Poor. 40 out of 407 reviews" "
Rating 2 - Terrible. 22 out of 407 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Jonathan, Hoffman Estates

Travelled with pets, Travelled with partner
Liked: Cleanliness
Disliked: Amenities
This review pertains strictly to the "Underground" room option. This room is not a good value for the money. You're essentially paying for the hotel ambiance. And you hardly even get to experience it because you're in the basement. This room would make more sense if advertised for a single traveler. While the bed can sleep two, two adults can not comfortably stay in the room for an extended stay. The toilet/shower is essentially in a closet (thin walls and door), while the sink to wash your hands is in the main area. The shower curtain is also a blackout curtain, and the shower stall has no overhead light. So, showering can be a little dark. If I had to stay here again, I would pony up the additional money for one of the larger rooms.
Stayed 1 night in Sep 2024

4/10 Poor

Kathryn

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Missing important amenities that most hotels have such as a guest laundry facility/laundry service, and refrigerators in the rooms. Additionally the restaurant was almost never operational.
Stayed 11 nights in Sep 2024

8/10 Good

Robert

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Not a luxury hotel, but clean and very nice and appropriately priced, with a nice rooftop bar. Would stay there again.
Stayed 1 night in Sep 2024

10/10 Excellent

sakinah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this hotel was absolutely beautiful. old meet new french style. clean, lovely bar tenders, everyone was help abd kind. i would stay here every time
Stayed 1 night in Sep 2024

10/10 Excellent

ingrid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Isis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Ashley A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming hotel and great value. Fun location. Great walking area.
Stayed 2 nights in Sep 2024

4/10 Poor

Donald

The receptionist kept telling me I could check in shortly.After 30 mins I had to change in the toilet to make my meeting. 4 pm is far too late a check in time and the basement rooms are not clearly marked. Parking nearer is$45 overnight which is a lot! The ceiling in my room had damp! Other than that its quickly with a good vibe on the top floor
Stayed 1 night in Sep 2024

10/10 Excellent

Brandon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a unique property with perfect minimalistic industrial design
Stayed 2 nights in Sep 2024

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel was clean and the rooftop bar/restaurant is surprisingly cozy, good, and reasonably priced. It's a cute Bohemian vibe and the room was nicely decorated. Bed was comfortable. They had some maintenance issues, the sink drained really slowly, the toilet paper holder was broken, the shower didn't quite get hot even though the sink did, and the Ethernet connection to the TV wasn't working. Walls are quite thin and the hotel can be noisy. I heard other people's alarm clocks and things. It's a decent hotel in D.C. for the price.
Stayed 1 night in Sep 2024

10/10 Excellent

keith

Stayed 1 night in Sep 2024

10/10 Excellent

Luigi's

Liked: Amenities
Stayed 1 night in Sep 2024

6/10 Okay

Pete

Stayed 1 night in Aug 2024

10/10 Excellent

Ajani

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Demaris

Stayed 2 nights in Aug 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was comfortable and room was nice. There was too much bar and street noice however. I would definitely return for a weekday stage when it is quieter.
Stayed 1 night in Aug 2024

8/10 Good

mackenzie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was really nice, clean but the room was a bit small. I didn’t like the lack of parking, we had to pay $45 just to park overnight because there was no spots available.
Stayed 1 night in Aug 2024

10/10 Excellent

Tene'sha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Hannah

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and a pretty good location if you are bringing a dog. The only down side was that the cafe was never open at 8am when it was supposed to be. But there are other cafes open nearby (5 min walk)
Stayed 2 nights in Aug 2024

8/10 Good

Cheyenne

Travelled with partner
Liked: Cleanliness, staff & service
Cute boutique hotel!:) Clean & a nice to place to sleep. My only grip with the place was that the air conditioning was broken when we stayed there (during 3 days of humid 100 degree weather). Also plan to bring a white noise machine or ear plugs cause both the interior & exterior walls are super thin. You can hear everything on the street & in the next room. Other than that it was a good stay.
Stayed 3 nights in Aug 2024

10/10 Excellent

Tao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Geza

Liked: Staff & service, property conditions & facilities
Good enough
Stayed 2 nights in Aug 2024

8/10 Good

Devin

Liked: Staff & service, property conditions & facilities
My family and I had a lovely time.
Stayed 1 night in Aug 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was unique and the bed was comfortable. Noise from the rooftop bar was quite loud one night.
Stayed 2 nights in Aug 2024

8/10 Good

Jared

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely Weekend Getaway
The lobby was undergoing some cosmetic changes when we arrived so check-in was fairly hectic. The Hotel also had a different name when we booked it, to what it is now. We also had to call the front desk around 3-4 times to have someone come up to our room to look at the air conditioning situation because while it was eco-friendly, it was very difficult to figure out. Overall, the hotel was really cute. It was perfect for a couple taking a weekend getaway, and the location cannot be topped. There are so mant restaurants and stores and things to do that are within walking distance. Having a rooftop bar as an option was lovely, as well. The only qualm we had with it was that the music was very loud.
Stayed 3 nights in May 2024