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Atura Wellington

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Atura Wellington

Classic Double Room | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains
Terrace/patio
Lobby sitting area
Hypo-allergenic bedding, desk, laptop workspace, blackout curtains
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Gym
  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
24 Hawkestone St, Thorndon, Wellington, 6011
  • Lambton Quay
    7 min walk
  • The Thorndon Hotel Wellington by Rydges
    1 min walk
  • Wellington Station
    9 min walk
  • Wellington (WLG-Wellington Intl.)
    15 min drive

Room options

View all photos for Superior Suite

Superior Suite | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Superior Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior King Room

Superior King Room | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Superior King Room

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, Accessible

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Classic Room, Accessible

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | Miscellaneous

Family Room

  • 25 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Superior Twin Room

Superior Twin Room | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Superior Twin Room

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Superior Queen Room

Superior Queen Room | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Superior Queen Room

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic King Room

Classic King Room | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Classic King Room

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room

Classic Double Room | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Classic Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Accessible Room

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Classic Accessible Room

  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Superior King Room

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Superior King Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic King Room

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Classic King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Family Room

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Classic Family Room

  • Sleeps 4
  • 2 Single Beds and 1 King Bed

View all photos for Superior Queen Room

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Superior Queen Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Superior Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Superior Twin Room

  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

View all photos for Classic Double Room

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Classic Double Room

  • Sleeps 2
  • 1 King Bed

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About this property

Atura Wellington

Eco-certified Wellington hotel in Thorndon with a fitness centre
Along with a restaurant, this hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a conference centre and self parking.
Atura Wellington offers 108 accommodations with coffee/tea makers and a hairdryer. This Wellington hotel provides complimentary wireless Internet access.

Bathrooms include a shower and complimentary toiletries. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Atura Wellington. During your stay, you're just a quick walk from St Paul's Cathedral. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy local cuisine while dining at Frankie's Bar & Eatery
  • Continental breakfast served daily for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Amenities include a business centre, 5 meeting rooms and a conference centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 10-minute walk of Beehive and Old St Paul's
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre, 5 meeting rooms, and coworking spaces are available.

Public spaces have free WiFi. Event space at this hotel measures 3220 square feet (299 square metres) and includes a conference centre. A fitness centre, a terrace, and a vending machine are also featured at the eco-certified Atura Wellington. You'll have access to the health club at a partner property. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Wellington hotel.

For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 6:30 AM to 10:00 AM.
Frankie's Bar & Eatery – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Frankie's Bar – On-site bar. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Hindi, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (NZD 28 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends; NZD 30 for adults and NZD 15 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Frankie's Bar
  • Frankie's Bar & Eatery

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 5 meeting rooms
  • Business centre
  • Conference centre (3,220 square foot of space)
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Lift (90 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

The property charges 2.00 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 35.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 50 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately NZD 30 for adults and from NZD 15 for children
  • Covered self-parking fee: NZD 28 per day
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 35.0 per day
  • Credit card charges are subject to a surcharge of 2.00 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Kingsgate Hotel Wellington
Kingsgate Wellington
Kingsgate Wellington Hotel
Wellington Kingsgate
Thorndon Hotel Wellington Rydges
Thorndon Hotel Rydges
Thorndon Wellington Rydges
Thorndon Rydges
Atura Wellington Hotel
Atura Wellington Wellington
Atura Wellington Hotel Wellington
The Thorndon Hotel Wellington by Rydges

Atura Wellington Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 298 out of 1001 reviews" "
Rating 8 - Good. 442 out of 1001 reviews" "
Rating 6 - Okay. 183 out of 1001 reviews" "
Rating 4 - Poor. 53 out of 1001 reviews" "
Rating 2 - Terrible. 25 out of 1001 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Kenneth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Sep 2024

8/10 Good

Josh

Stayed 1 night in Aug 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service
The showers are not perfect. Everything else is.
Stayed 1 night in Sep 2024

8/10 Good

Rebecca

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room with very comfortable bed. Perfect for my overnight stay.
Stayed 1 night in Sep 2024

4/10 Poor

Josh

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bathroom was untidy and wasn’t cleaned properly
Stayed 1 night in Sep 2024

10/10 Excellent

Iu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am a researcher, so the property is very convenient to the research centres that I have to use: Alexander Turnbull; The National Archives and the Parliamentary Library. The reception staff were efficient and personable. They upgraded my room to one better suited to my needs: I am a single traveller and they moved me from a double bed unit (ordered online) to a single bedroom. They carefully explained the "Going Green" option, (which I did). The room was spacious with nice vistas of the streets and green belt. the facilities were excellent: Writing desk, iron and iron board, wardrobe, spacious shower and toilet. I went for the green option (3 nights), so cannot comment on the cleaning of the room. I do wish , however, that the coffee machine came with instructions, but I worked it out after two attempts. The wifi is excellent, which is essential for my purposes. I did eat in and the restaurant staff were always accomodating, and the food was more than acceptable. There is a supermarket nearby should you want to prepare your own food. Overall, my stay at Atura was an excellent experience. I will be staying with them again.
Stayed 3 nights in Sep 2024

8/10 Good

Christiaan

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Nice reception and lobby area, but rooms are small and the bathroom was dated, with a leaky shower. Skirting boards in bathroom were water damaged.
Stayed 1 night in Aug 2024

10/10 Excellent

J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended all round :)
My daughter and I had a fantastic stay at Atura. I would like to mention Louisa in particular who went out of her way to provide a space for my daughter to have a zoom call for her work. Thank you so much for going above and beyond, we appreciate this greatly. Also the friendly reception staff for whom nothing was too much trouble, I highly recommend this hotel. Thank you.
Stayed 1 night in Aug 2024

10/10 Excellent

Marc I

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

6/10 Okay

Verified traveller

Business traveller
Disliked: Amenities, property conditions & facilities
Staff were pleasant and accomodating. Hotel rooms need a serious revamp though. Small poorly lit room. No lace curtains under the drapes for basic privacy from the multiple neighbouring houses so had to keep curtains drawn all day with lights on. The worst bathroom I’ve come across in a hotel before. The bathroom of the classic room we got was exactly what you’d expect of an old hospital bathroom, only a hospital bathroom floor appears cleaner.
Stayed 3 nights in Aug 2024

10/10 Excellent

Nicky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Zainal

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Building from outside looks great. Beds were terrible came to relax but woke up with sore back as the sponge on the bed were worn out and could feel the springs poking.
Stayed 1 night in Jul 2024

8/10 Good

Nicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Gabrielle

Stayed 1 night in Jul 2024

8/10 Good

Raj

Liked: Cleanliness, staff & service, property conditions & facilities
The location was excellent with views of the beehive. The rooms just a little too small.
Stayed 3 nights in Jul 2024

8/10 Good

Luaipou

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2nights for a sports tournament. Just what we needed for a rest in the evenings. New World close by too for essentials. Parking our ute was our main reason for selecting Atura which was great. We opted for the eco (no-housekeeping) in return for the $10 credit which we used for coffees upon checkout. Overall very happy.
Stayed 2 nights in Jul 2024

10/10 Excellent

Nina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price, central location, clean and comfortable.
Stayed 1 night in Jul 2024

10/10 Excellent

Fiona

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small, friendly budget hotel. Lovely staff and very clean.
Stayed 3 nights in Jul 2024

6/10 Okay

Demelza

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The Atura was easily accessed via the motorway and close to my conference facility. It was also convenient to the supermarket. The communal hallways smelled air-freshened. However, the room (913) would benefit from a deep clean rather than a superficial service. There was evidence of grease marking on the kitchenette bench. The extra blankets were clearly dumped in the drawers by the last guest, there were blood splatters and mould on the walls of the bathroom and a thick build-up of dust particularly around the carpet line and skirtings, along with slopped coffee or water or similar. I did wonder if the toilet was cleaned before or after my fresh towels were hung (on a rail directly adjacent to the toilet) as the toilet seat was up on arrival. I understood on arrival that I could use the no daily service vouchers against my room cost only to discover on departure that I could only use it on food or beverages (which I did not require). I also encountered another guest on arrival who was requesting a full room service due to the filthy state of it. Check in staff asked him to clarify the elements that required attention - his response was "all of it". On arrival to my room, it appeared that this is a consistent issue and that most guests probably wouldn't mention it to staff but reflect it in ratings. Would I stay at Atura again? No. I'd stay in accommodation that I have previously that was cleaner. I'd Uber to and from a conference facility instead of staying at the Atura.
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Mags

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay near the ferries
Stayed 1 night in May 2024

8/10 Good

Jim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was close to central Wellington within walking distance to our destinations or the ability to catch a bus to visit other attractions.The meals were good at the hotel restaurant.The room was pretty basic.
Stayed 3 nights in Jun 2024

2/10 Terrible

Maxcine

Travelled with partner
I was quoted $124 as per Expedia and the charges was more than $230 - which I had to pay as the booking was confirmed already and would have penalized myself into paying the full amount anyway. The bathroom mirror was dirty, the shower was wet inside with cleaning liquid still on the floor and slippery, the bed was not made properly and the linen smelled dusty. As per the advert, there was suppose to be air-conditioning in the room, but there was not and having to open the windows for cool air it allowed noise from the outside. The food was very good and of very good quality. Really enjoyed the breakfast and the coffee. Not very happy about the charges and the cleanliness of the rooms.
Stayed 1 night in Jun 2024

8/10 Good

Margot

Liked: Cleanliness, staff & service, property conditions & facilities
Good restaurant, nice staff. Room was extremely small. Would be good to know dimensions before booking
Stayed 1 night in May 2024