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DoubleTree by Hilton Wellington

4.5 star property

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Photo gallery for DoubleTree by Hilton Wellington

Reception
Exterior
Breakfast and dinner served, international cuisine
Superior Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
View from property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk

Explore the area

Map
Corner of Lambton Quay and Grey Street, 28 Grey Street, Wellington, NZ, 6011
  • Wellington Central Business District
    ‪1 min walk‬
  • Cuba Street Mall
    ‪12 min walk‬
  • Te Papa
    ‪12 min walk‬
  • Wellington (WLG-Wellington Intl.)
    ‪17 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment, 2 Bedrooms

Deluxe Apartment, 2 Bedrooms | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Apartment, 2 Bedrooms

  • Sleeps 4
  • 2 King Beds

View all photos for Room, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Junior Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for King Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

King Room

  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom King Junior Suite

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

One Bedroom King Junior Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Superior King Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Superior King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Queen Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Two Queen Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Two Queen Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe King Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for King Accessible Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

King Accessible Room

  • Sleeps 2
  • 1 King Bed

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About this property

DoubleTree by Hilton Wellington

Luxury hotel with 24-hour fitness centre and 24-hour front desk
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, 24-hour room service and a meeting room.
DoubleTree by Hilton Wellington offers 107 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. LED televisions are featured in guestrooms. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

DoubleTree by Hilton Wellington's great location gets high marks from our customers. During your stay, you're just a quick walk from Wellington Central Business District. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy international cuisine while dining at Spring
  • Buffet breakfast served weekends for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and spaciousness
  • Within a 15-minute walk of Cuba Street Mall and Te Papa
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A 24-hour fitness centre, multilingual staff, and concierge services are also featured at the luxury DoubleTree by Hilton Wellington. For a fee, parking is available.
For a fee, guests can enjoy a buffet breakfast on weekends from 7:00 AM and 10:30 AM.
Spring – This restaurant specialises in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Languages

Chinese (Mandarin), Danish, English, Finnish, French, Hindi, Italian, Malay, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (NZD 40 per night)

Food and drink

  • Weekend buffet breakfast available 7:00 AM to 10:30 AM for a fee: NZD 20 to 39 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Spring

Things to do

  • 24-hour gym

Family friendly

  • Grocery/convenience store
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LED TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: NZD 35

Special check-in instructions

The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 65 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 200 per accommodation, per stay
  • Breakage deposit: NZD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 20 to 39 per person
  • Covered self-parking fee: NZD 40 per night
  • Late check-out fee: NZD 35 (subject to availability)
  • Rollaway bed fee: NZD 65 per night
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

DoubleTree Hilton Wellington Hotel
DoubleTree Hilton Wellington
DoubleTree by Hilton Wellington Hotel
DoubleTree by Hilton Wellington Wellington
DoubleTree by Hilton Wellington Hotel Wellington

DoubleTree by Hilton Wellington Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 740 out of 1137 reviews
Rating 8 - Good. 284 out of 1137 reviews
Rating 6 - Okay. 67 out of 1137 reviews
Rating 4 - Poor. 29 out of 1137 reviews
Rating 2 - Terrible. 17 out of 1137 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

AMANULLAH

Stayed 2 nights in Dec 2024

10/10 Excellent

Sharlene

Highly recommend
Fantastic stay. Super comfortable bed and blackout curtains. Huge shower. Definitely best hotel we have stayed in in Wellington. Great location
Stayed 1 night in Dec 2024

10/10 Excellent

Yu, Auckland

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we stayed here for a night with our kids, wonderful place and definitely High grade services, the buffet breakfast is great and the carpark is easy to access
Stayed 1 night in Dec 2024

10/10 Excellent

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Dec 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Great property
Stayed 4 nights in Dec 2024

10/10 Excellent

sushma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, spacious and clean.
Stayed 1 night in Dec 2024

10/10 Excellent

Brian

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice recommend
Stayed 1 night in Dec 2024

10/10 Excellent

Janelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful clean elegant and perfecto location
Stayed 2 nights in Dec 2024

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, clean and tidy rooms and friendly staff. Ideal hotel for a short break away.
Stayed 5 nights in Dec 2024

10/10 Excellent

Akilan

Liked: Cleanliness, staff & service, property conditions & facilities
Good food
Stayed 1 night in Dec 2024

8/10 Good

Jingrong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Grant

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable and quiet with exemplary cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Yuliya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Jonathan, Palmerston North

Stayed 1 night in Nov 2024

10/10 Excellent

JOHN

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Highly recommend excellent restaurant Top class at reasonable price!!
Stayed 2 nights in Dec 2024

8/10 Good

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable room, even though central city location it was quiet.
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place to stay and so close to everything
Stayed 2 nights in Dec 2024

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Beautifully decorated room that was clean and fresh. Even came with a complementary chocolate bar and water!!!
Stayed 1 night in Dec 2024

4/10 Poor

erik

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Liars about parking
Nice hotel but when we arrived pulling up to the hotel was difficult since it's on a small dead end street. We were told to park in the parking garage next to the hotel with spots label with their hotel signs. There was none available so we had to park in a paid public spot which the hotel told us to do (even though there was free parking on the street which we didn't find out until the next day). We paid $20 for 12 hours and woke up to a ticket the next day because we missed the time by 6 mins. Told the hotel about the situation even though their website said parking available which is why we booked it. Come to learn that it's a first come first serve for the VERY limited hotel spots. Or pay $40 weekend or $80 on weekdays for the day even if you're not parked during the day. Hotel told us to appeal which would take days and would unlikely be approved. Any other hotel I've been to of this standard would've offered to reimburse us since their website did promise us parking. First time reviewing a hotel since this hotel was very unhelpful. Pretty much told us it's our own problem for not getting one of their 15 spots first. There are other/better hotels in this beautiful city. Go to them.
Stayed 2 nights in Dec 2024

8/10 Good

Emma

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Janey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best DT Inn I have seen.
The room was spacious and the front desk worker was fabulous.
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Will not return !
Noisy, we can hear clearly people talking n slamming doors outside our room the whole night through ! Cold faced check out staff impolitely insisted on $35 extra for overnight parking. He didn’t believe the check in staff never told us so ! We don’t mind paying but pls be more respectful !
Stayed 1 night in Dec 2024

8/10 Good

Wendi

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Table in the room was dirty it had drink marks it had not been cleaned
Stayed 1 night in Dec 2024

8/10 Good

Ihsan

Liked: Staff & service, room comfort
It was nice central Stay bed is very comfortable front staff excellent only negative thing I can comment is very minor hotel is little rundown. However we had great stay excellent location.
Stayed 2 nights in Nov 2024