Hotel Waterloo & Backpackers

2.0 star property

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Photo gallery for Hotel Waterloo & Backpackers

Twin, Double & Single Ensuite | In-room safe, free WiFi, bed sheets
Terrace/patio
Interior
Daily cooked-to-order breakfast for a fee
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Breakfast available
  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

Map
1 Bunny Street Wellington Cbd, Wellington, 6011
  • Wellington Central Business District
    ‪2 min walk‬
  • Te Papa
    ‪16 min walk‬
  • Interislander Ferry Terminal
    ‪3 min drive‬
  • Wellington (WLG-Wellington Intl.)
    ‪19 min drive‬

Room options

Double Ensuite

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Premium Shared Dormitory, Mixed Dorm

  • 24 sq m
  • Sleeps 1
  • 1 Single Bunk Bed

Twin, Double & Single Ensuite

  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Shared Dormitory, Private Bathroom (8 Beds)

  • 26 sq m
  • Sleeps 1
  • 1 Single Bunk Bed

Double Shared Bathroom

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

Shared Dormitory, Private Bathroom (6 Beds)

  • 24 sq m
  • Sleeps 1
  • 1 Single Bunk Bed

Shared Dormitory, Shared Bathroom (4 Beds)

  • 22 sq m
  • Sleeps 1
  • 1 Single Bunk Bed

Shared Dormitory, Ensuite (6 Bed, Female Only)

  • 24 sq m
  • Sleeps 1
  • 1 Single Bed

Bunk Style Twin (Shared Bathroom)

  • 16 sq m
  • Sleeps 2
  • 1 Single Bunk Bed

Single (Shared Bathroom)

  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

Standard Double Room, Private Bathroom

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Single Room, Ensuite

  • 19 sq m
  • Sleeps 1
  • 1 Single Bed

Double Room with Private Bathroom

  • Sleeps 2
  • 1 Double Bed

Bed In 4-Bed Dormitory

  • Sleeps 1
  • 1 Single Bunk Bed

Single Room with Shared Bathroom

  • Sleeps 1
  • 1 Single Bed

Twin Double&Single Ensuite

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Single Room with Bathroom

  • Sleeps 1
  • 1 Single Bed

Double Room with Shared Bathroom

  • Sleeps 2
  • 1 Double Bed

Bed In 6-Bed Dormitory

  • Sleeps 1
  • 1 Single Bunk Bed

Ensuite Twin Room

  • Sleeps 2
  • 2 Single Beds

Bed In 8-Bed Dormitory

  • Sleeps 1
  • 1 Single Bunk Bed

Bed In 8 Bed Dormitory

  • Sleeps 1
  • 1 Single Bunk Bed

Similar properties

About this property

Hotel Waterloo & Backpackers

Art Deco hostel with 24-hour front desk and restaurant
This smoke-free hostel features a restaurant, a bar/lounge and laundry facilities. WiFi in public areas is free. Other amenities include a 24-hour front desk, express check-out and a front desk safe.
Hotel Waterloo & Backpackers offers 108 accommodations with a safe. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of Hotel Waterloo & Backpackers's great location. During your stay, you're just a quick walk from Wellington Central Business District. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served weekdays for a fee
  • Amenities include a front desk safe, locker space and laundry facilities
  • Guests have great things to say about the location and the helpful staff
  • Just a 2-minute drive from Te Papa and a few minutes from Cuba Street Mall
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Hotel Waterloo & Backpackers also features a vending machine, laundry facilities, and express check-out.

This Art Deco Wellington hostel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast on weekdays from 8:00 AM and noon.
Hotel Waterloo & Backpackers has a restaurant on site.

Languages

Chinese (Mandarin), English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Weekday cooked-to-order breakfast available 8:00 AM to noon for a fee: NZD 15 to 30 for adults and NZD 10 to 30 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Entertainment

  • Cable/satellite channels

More

  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: NZD 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older; guests must have received complete COVID-19 vaccination at least 30 days prior to check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 20.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately NZD 15 to 30 for adults and NZD 10 to 30 for children
  • Late check-out fee: NZD 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Front desk staff will greet guests on arrival at the property.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Downtown Backpackers
Downtown Backpackers Hostel
Downtown Backpackers Hostel Wellington
Downtown Backpackers Wellington
Hotel Waterloo Backpackers
Hotel Waterloo & Backpackers Wellington
Hotel Waterloo Backpackers (formerly Downtown Backpackers)
Hotel Waterloo & Backpackers Hostel/Backpacker accommodation

Hotel Waterloo & Backpackers Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 235 out of 1001 reviews
Rating 8 - Good. 416 out of 1001 reviews
Rating 6 - Okay. 225 out of 1001 reviews
Rating 4 - Poor. 69 out of 1001 reviews
Rating 2 - Terrible. 56 out of 1001 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
It was great for an overnight stay. Price was right and handy for public transport
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
There’s a reason why the price is so low
The place was musty and smelled of mildew; it did not feel clean. The towels they provided were stained. A pane in the window was cracked and makes the room very cold and drafty at night.
Stayed 1 night in Dec 2024

6/10 Okay

Bogdan

Stayed 2 nights in Dec 2024

2/10 Terrible

Jaran

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Doesnt look like the photos at all. Moldy everywhere. Just a bed in a room with a small tv . Windows where moldy, curtains where moldy. Carpets was heavily stained. Smelt bad all over the property. Huuuge disapointment. Wouldnt recommend. I wanted a refund but didint feel comfortable talking to staff about it all as they didint seem like they wanted to even check me in. Lazy. Dont go here.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

6/10 Okay

Mahja

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
You are getting what you pay, the building is an old building. So dont expect a 3 or 4 star hotel. However, the staff are amazing! & very helpful!
Stayed 2 nights in Nov 2024

6/10 Okay

Frank

Stayed 1 night in Oct 2024

6/10 Okay

Lachie

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
This place just had a creepy vibe to it. Did its job as a room but wouldn’t want to stay much longer than we did.
Stayed 2 nights in Nov 2024

10/10 Excellent

Clemens

Stayed 1 night in Oct 2024

8/10 Good

Sue

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This is an old hotel in a location that is fantastically central to train and ferry. Despite the building being very tired, the bed was comfortable, sheets and towels, cup and kettle fresh and tidy. The receptionist was personable and pleasant. The luggage lockers are a real bonus.
Stayed 1 night in Nov 2024

8/10 Good

Devki

Disliked: Staff & service
Budget friendly for a reason
Location cannot be beat...nextto train station and ferry to South Island. But proximity is noisy, and building/rooms are old. Excellent coffee place around corner.
Stayed 3 nights in Oct 2024

8/10 Good

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
great value for money
Stayed 1 night in Oct 2024

4/10 Poor

Clemens

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Mervyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient very suitable for my visit
Stayed 1 night in Oct 2024

6/10 Okay

Elana

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property is quirky and interesting although very old and in need of renovation. Bathroom small and cramped but clean. Location close to parliament convenient and also bus to airport. Staff helpful and responsive. Luggage stored ahead of checking in. Dealt promptly with unruly patron.
Stayed 2 nights in Sep 2024

8/10 Good

Danae

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the Wellington Station for bus and train, close to the waterfront. It was an easy walk to the waterfront and the city and attractions, and there were plenty of eating/food choices nearby. It had all the facilities we needed for an overnight stay.
Stayed 1 night in Oct 2024

4/10 Poor

Jesse

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
If you don’t care about were you sleep
Bed was not made from the person that stayed before me. The cleaner just made it thinking it was okay. It was very upsetting. The staff man was very nice and helped us and gave us another room. I wouldn’t ever stay there again. I stayed in the double bed ensuite room.
Stayed 1 night in Oct 2024

6/10 Okay

Andrew

Liked: Staff & service
Being my real only option for a place to stay (two big events happening in town) it served it’s purpose the bad points where the size of the 6 bedroom dormitory and ensuite ( climbing the ladder to the top bunk was dodgy and the plug to block off the tap for the shower meant low water pressure) I wouldn’t stay more than one night in the dormitory but the single room with ensuite probably would have been a better option for me. The location ( public transport, sports stadium and town) and being able to use to lockers before check in was a bonus.
Stayed 1 night in Sep 2024

2/10 Terrible

Anna

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty room, uncomfy beds
Stayed 1 night in Sep 2024

10/10 Excellent

Sarai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Sarai

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 1 night in Aug 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Handy from blue ridge to bus depot
Stayed 1 night in Sep 2024

10/10 Excellent

George

Liked: Amenities
Nice and warm
Stayed 2 nights in Aug 2024

6/10 Okay

Tasha

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is handy to train and bus stations, easy walk into main streets for shopping. Staff, the few I saw were pleasant and helpful. This was my second visit there, would happily go again.
Stayed 4 nights in Aug 2024