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Novotel Wellington

4.5 star property

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Photo gallery for Novotel Wellington

Exterior
Breakfast, lunch and dinner served
Reception
View from room
Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
133 The Terrace, Wellington, 6011
  • Lambton Quay
    ‪3 min walk‬
  • Te Papa
    ‪15 min walk‬
  • Interislander Ferry Terminal
    ‪5 min drive‬
  • Wellington (WLG-Wellington Intl.)
    ‪16 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, City View

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 2 Double Beds, City View

Premium bedding, in-room safe, desk, laptop workspace

Superior Double Room, 2 Double Beds, City View

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Twin Room, 2 Double Beds

Premium bedding, in-room safe, desk, laptop workspace

Superior Twin Room, 2 Double Beds

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room, 2 Double Beds

Premium bedding, in-room safe, desk, laptop workspace

Executive Double Room, 2 Double Beds

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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View from room

James Cook Hotel Grand Chancellor

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.3 out of 5, Excellent, (1379)
The price is CHF 95
for 1 room
includes taxes & fees
3 Apr - 4 Apr
James Cook Hotel Grand Chancellor

About this property

Novotel Wellington

Luxury hotel with fitness centre and 24-hour front desk
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, 24-hour room service and a business centre are on-site. Housekeeping is available on request.
Novotel Wellington offers 139 accommodations with a safe and a hairdryer. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Novotel Wellington. During your stay, you're just a quick walk from Wellington Central Business District. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Wellington Cable Car and 3 minutes on foot from Lambton Quay
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 323 square feet (30 square metres) and includes conference space. A fitness centre, multilingual staff, and concierge services are also featured at the luxury Novotel Wellington. For a fee, parking is available.

This 4.5-star Wellington hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Caucus Restaurant – This restaurant serves breakfast, lunch and dinner.
Caucus Bar – This bar only serves light fare. Open daily.
Late-night fare is available from 24-hour room service.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, Chinese (Mandarin), English, Filipino, Hindi, Korean, Maltese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (NZD 40 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: NZD 37 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Caucus Bar
  • Caucus Restaurant

Things to do

  • Bicycle storage
  • Gym
  • TV in common areas

Family friendly

  • Mini-fridge
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 323 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Handrails in stairways (79 centimetre high)
  • Lift (99 centimetre wide door)
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: NZD 90
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: NZD 90
Express check-out available

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 50 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 37 per person
  • Valet parking fee: NZD 40 per night (in/out privileges)
  • Early check-in fee: NZD 90 (subject to availability)
  • Late check-out fee: NZD 90 (subject to availability)
  • Rollaway bed fee: NZD 50 per night
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Novotel Hotel Wellington
Novotel Wellington
Wellington Novotel
Novotel Wellington Hotel Wellington
Novotel Wellington Hotel
Accor Wellington
Novotel Wellington Hotel
Novotel Wellington Wellington
Novotel Wellington Hotel Wellington

Novotel Wellington Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 426 out of 1002 reviews
Rating 8 - Good. 431 out of 1002 reviews
Rating 6 - Okay. 102 out of 1002 reviews
Rating 4 - Poor. 22 out of 1002 reviews
Rating 2 - Terrible. 21 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Brittany

Liked: Staff & service, property conditions & facilities

8/10 Good

Katherine

Liked: Staff & service
Stayed 1 night in Dec 2024

8/10 Good

Laura Vanesa

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Great location, very helpful and friendly staff. Highly recommended. Very good dining. The only downside was a lot of dust inside the trim including carpet. Being allergic I had to up medication as while I cleaned the dust on the furniture I could not do anything hung with the carpet.
Stayed 2 nights in Dec 2024

8/10 Good

Craig

Stayed 1 night in Nov 2024

6/10 Okay

Aaron Wilton

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
A
Stayed 2 nights in Dec 2024

8/10 Good

Marie

Travelled with partner
Liked: Staff & service, property conditions & facilities
Convenient location, well appointed rooms but mattresses seem to be old and soft- need replacements.
Stayed 1 night in Dec 2024

10/10 Excellent

Yue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, great breakfast buffet, friendly staff
Stayed 3 nights in Nov 2024

10/10 Excellent

Upinder

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very comfortable stay and the room was very spacious and absolutely clean , we will certainly stay again in this hotel whenever we come again to Wellington
Stayed 2 nights in Nov 2024

6/10 Okay

John, Falls Church

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Not a 4 star hotel. Air conditioning did not work well, room safe was not operational, bed was lumpy. Staff was helpful, breakfast good, and location is fine. It needs significant improvements to rate 4 stars. We have stayed at other Novotel hotels and have been satisfied - but not this time.
Stayed 2 nights in Nov 2024

8/10 Good

Karin

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 2 nights in Nov 2024

8/10 Good

Laura, Phoenix

Liked: Staff & service
Expedia offered a reservation for a king bed that when I got to property 20 minutes after booking was unavailable. Expedia would not accept my cancellation despite reserving to pay at property. Expedia failed big time. Do not use Expedia
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located. Close to everything.
Stayed 1 night in Nov 2024

8/10 Good

Carmel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Romita

Stayed 2 nights in Jun 2024

10/10 Excellent

Ian

Stayed 1 night in Oct 2024

8/10 Good

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was good.
Stayed 2 nights in Oct 2024

10/10 Excellent

Anita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly
Stayed 1 night in Oct 2024

8/10 Good

Jodie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great spacious room. Air conditioning in restaurant at night was a bit cold
Stayed 1 night in Oct 2024

10/10 Excellent

Tingting

Stayed 3 nights in Sep 2024

10/10 Excellent

Margaret

Stayed 2 nights in Sep 2024

8/10 Good

Sally

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, easy access to central Wellington.
Stayed 1 night in Aug 2024

10/10 Excellent

Murray

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Katrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed with my 7yr old. Great location, she loved the welcome kiwi, arrival reception was great, very good breakfast.
Stayed 1 night in Oct 2024

10/10 Excellent

Norman

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 1 night in Oct 2024

10/10 Excellent

Ramona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean rooms
Stayed 3 nights in Oct 2024