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Quest Atrium Serviced Apartments

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Quest Atrium Serviced Apartments

Superior Studio | Desk, blackout curtains, iron/ironing board, free WiFi
Indoor pool
Front of property – evening/night
Superior Studio | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker
Courtyard

Reviews

7.6 out of 10
Good

Popular amenities

  • Washer
  • Breakfast available
  • Housekeeping
  • Parking available
  • Kitchen
  • Dryer

Explore the area

Map
154 The Terrace, Wellington, 6011
  • Wellington Central Business District
    ‪1 min walk‬
  • Wellington Cable Car
    ‪1 min walk‬
  • Lambton Quay
    ‪7 min walk‬
  • Wellington (WLG-Wellington Intl.)
    ‪17 min drive‬

Room options

View all photos for Apartment, 2 Bedrooms

Desk, blackout curtains, iron/ironing board, free WiFi

Apartment, 2 Bedrooms

  • 55 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Studio

Superior Studio | Desk, blackout curtains, iron/ironing board, free WiFi

Superior Studio

  • 25 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Desk, blackout curtains, iron/ironing board, free WiFi

Apartment, 1 Bedroom

  • 32 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio, 1 Double Bed

Standard Studio, 1 Double Bed | Desk, blackout curtains, iron/ironing board, free WiFi

Standard Studio, 1 Double Bed

  • 20 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Apartment, 2 Bedrooms

Desk, blackout curtains, iron/ironing board, free WiFi

Family Apartment, 2 Bedrooms

  • 55 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

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About this property

Quest Atrium Serviced Apartments

Aparthotel with a sauna, a quick walk to Botanic Gardens
Along with a sauna, this smoke-free aparthotel has self parking and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities and a front desk safe are on-site. Each apartment provides an LED TV with cable channels, plus a kitchenette with a fridge, a stovetop and a microwave. Guests can appreciate conveniences, such as a washer/dryer and a sitting area, and other amenities include free WiFi and a coffee/tea maker.
Quest Atrium Serviced Apartments offers 50 accommodations with washers/dryers and coffee/tea makers. This accommodation offers separate sitting areas. 50-inch LED televisions come with premium cable channels. Accommodation at this 3.5-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Wellington aparthotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and portable fans. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include a sauna.
Our customers tell us that they can't get enough of the helpful staff at Quest Atrium Serviced Apartments. During your stay, you're just a quick walk from Wellington Central Business District. You'll find features such as free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service. Built in 2004, this comfortable aparthotel has 50 apartments over 9 floors. Each apartment offers free WiFi and a kitchenette.
  • Each apartment offers a kitchenette, a washer/dryer and a sitting area
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, laundry facilities and a lift
  • On-site recreation includes a steam room and a sauna
  • Within a 10-minute walk of Botanic Gardens and Beehive
As a guest of Quest Atrium Serviced Apartments, you'll find a sauna, laundry facilities, and dry cleaning/laundry services. WiFi is free in public spaces. The business-friendly Quest Atrium Serviced Apartments also features complimentary use of a nearby fitness facility, a front desk safe, and a lift. Limited parking is available for a fee and is offered on a first-come, first-served basis. You'll have access to the indoor pool and health club at a partner property.

This 3.5-star Wellington aparthotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 8:00 AM to 11:00 AM.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Filipino

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Access to nearby indoor pool
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (NZD 25 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator

Dining

  • Daily continental breakfast available 8:00 AM to 11:00 AM for a fee: NZD 15 to 15 for adults and NZD 15 to 15 for children

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: NZD 30 per day

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • 50-inch LED TV with premium cable channels

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk

Comfort

  • Heating
  • Portable fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe at front desk

Location highlights

  • In a business district
  • In the city centre
  • Near a health/beauty spa
  • Near a hospital
  • Near a train station
  • Near the airport

Things to do

  • Health club (partner property) nearby
  • Indoor pool (guest access) nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 50 units
  • 9 floors
  • Built in 2004

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 2 per cent for credit card payments
The front desk is open Monday - Friday (7:00 AM - 8:00 PM) and Saturday - Sunday (9:00 AM - 5:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
The property’s pool, gym and sauna is closed on Good Friday, Christmas Day, Boxing Day and New Year's Day.
Guests 16 and older have access to the fitness centre and heated pool at Habit Health, 656 yards (600 metres) away. Guests must complete registration before accessing the facilities. Last entrance is 1-hour before closing, daily.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 30.00 per day.
  • Cots (infant beds) are available for NZD 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 300 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately NZD 15 to 15 for adults and NZD 15 to 15 for children
  • Self-parking fee: NZD 25 per night (in/out privileges)
  • Crib (infant bed) fee: NZD 15.0 per night
  • Rollaway bed fee: NZD 30.00 per day
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Friday: 7:00 AM - 8:00 PM
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Atrium Serviced Apartments
Quest Atrium
Quest Atrium Apartments
Quest Atrium Serviced
Quest Atrium Serviced Apartments
Quest Atrium Serviced Apartments Wellington
Quest Atrium Serviced Wellington
Quest Atrium Serviced Apartments Apartment Wellington
Quest Atrium Serviced Apartments Apartment
Quest Atrium Hotel Wellington
Quest Atrium Wellington Hotel
Quest Atrium Serviced Apartments Aparthotel
Quest Atrium Serviced Apartments Wellington
Quest Atrium Serviced Apartments Aparthotel Wellington

Quest Atrium Serviced Apartments Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 312 out of 1385 reviews" "
Rating 8 - Good. 611 out of 1385 reviews" "
Rating 6 - Okay. 306 out of 1385 reviews" "
Rating 4 - Poor. 126 out of 1385 reviews" "
Rating 2 - Terrible. 30 out of 1385 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Mark

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Watch out for hefty deposit charge
Hotel itself was good, however they charge a significant “deposit” even though the room is fully pre-paid and there is no mini-bar etc. Still waiting for the deposit to be released to my personal card a number of days later. Nobody else does this in the city - beware.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Easy to get to. Handy
Stayed 1 night in Oct 2024

8/10 Good

Ali, Cranbourne East

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nice and close to everything. Great for a short stay.
Stayed 2 nights in Sep 2024

8/10 Good

Jenny

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Steve

Business traveller
Disliked: Property conditions & facilities
Quest is usually a nice semi spacious stay. But this was a tiny pokey room w a v small double bed. Felt more Like a student accommodation. Slow lifts not to mention that the ENTIRE time I stayed they were testing the fire alarm for EVERY room in the complex. Forcing me to leave my room for hours while they did this. Not able to do the work i needed to do. No offer of any discount at all. Very poor I thought. Will not be staying again.
Stayed 1 night in Sep 2024

4/10 Poor

Wendy

Even though the room was not cheap ,had to pay for parking which I wasnt informed TV didnt work & it was a very small & cramped For the price...not good
Stayed 1 night in Aug 2024

4/10 Poor

Rehana

Stayed 4 nights in Jul 2024

8/10 Good

Angus

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Darren

Stayed 1 night in Aug 2024

6/10 Okay

Richard

Travelled with partner
Liked: Cleanliness
We stayed on Level 5, day after day all we
Stayed 4 nights in Jul 2024

8/10 Good

David

Liked: Cleanliness
The staff were fantastic The room is a bit dated but comfortable Shame the pool is so far away especially when you can smell the chlorine !
Stayed 2 nights in Jul 2024

8/10 Good

Kathryn

Liked: Cleanliness
Stayed 9 nights in Jun 2024

8/10 Good

Mike

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Jun 2024

6/10 Okay

Te Hurutea

Stayed 1 night in Jun 2024

2/10 Terrible

Nathan

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Worse stay ever, rooms suck and different from the pictures and no pool like advertised, avoid at all costs..
Stayed 1 night in Jun 2024

8/10 Good

Khairul Anuar

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Occassional noise coming from the adjacent highway
Stayed 9 nights in May 2024

10/10 Excellent

Matthew

Liked: Cleanliness, property conditions & facilities
Good value for money
Stayed 2 nights in May 2024

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Second stay at the Quest Atrium. Great location and friendly and helpful staff.
Stayed 2 nights in May 2024

6/10 Okay

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A little tricky to navigate to the car park, but overall, a good experience.
Stayed 2 nights in Apr 2024

8/10 Good

Gerard

Liked: Cleanliness, room comfort
quite good
The Quest Atrium is in a prime position in Wellington, yet it was difficult to find a place to stop in front of the building. There is plenty of parking behind the Hotel if you need to check in. The room was large enough, but had too much furniture in it especially since the air conditioning unit is on the floor in front of the balcony. It was very quiet , because the room was facing the inner courtyard . I was impressed by the friendly and helpful staff !!
Stayed 4 nights in Apr 2024

8/10 Good

James

Liked: Cleanliness
Pretty dated, small and not particularly nice. Bed and room was clean, needs an update. Good desk support although the staff clearly had a cold and shouldn’t be at work.
Stayed 2 nights in Apr 2024

2/10 Terrible

Corban

Travelled with family
Disliked: Amenities
not very spacious, it says there is a pool at the hotel but you have to walk 7 minutes to get there which wasn’t very convenient as we had expected for it to be there. the customer service wasn’t great the women who delt with us didn’t know what she was doing. when we had questions we were not given answers and had to ask for the manager
Stayed 1 night in Mar 2024

8/10 Good

Duane

Stayed 2 nights in Mar 2024

6/10 Okay

Ian

Travelled with partner
Disliked: Amenities, property conditions & facilities
On arrival reception was closed with a number to call. As we were having phone problems fortunately gentleman staying at the units made contact on our behalf. It appears that the apartments may be used for long term housing as one person we spoke to had been there for 8 months. On opening our curtains we looked into a room that looked like it had been occupied by squatters as there was rubbish in the room and onto the balcony. On arrival back on our second day at 4.30pm our room had still not been serviced and as such just got some new towels. Definitely would not recommend staying here and question some of the reviews.
Stayed 3 nights in Mar 2024