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Wookey Hole Hotel

3.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Wookey Hole Hotel

Suite, Tower | Hypo-allergenic bedding, desk, soundproofing, iron/ironing board
Point of interest
Games room
Property grounds
Balcony view

Reviews

8.4 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Breakfast available
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
Wookey Hole, Wells, England, BA5 1BA
  • Wookey Hole Caves
    5 min walk
  • Lawsy's Diner
    19 min walk
  • Bristol Airport Bus Station
    23 min drive
  • Bristol (BRS-Bristol Intl.)
    41 min drive

Room options

View all photos for Superior Room, Multiple Beds, Non Smoking

Superior Room, Multiple Beds, Non Smoking | Hypo-allergenic bedding, desk, soundproofing, iron/ironing board

Superior Room, Multiple Beds, Non Smoking

  • 30 sq m
  • Sleeps 5
  • 1 Queen Bed and 3 Single Beds

View all photos for Double Room, Accessible

Double Room, Accessible | Hypo-allergenic bedding, desk, soundproofing, iron/ironing board

Double Room, Accessible

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds, Ensuite

Standard Room, 2 Single Beds, Ensuite | Hypo-allergenic bedding, desk, soundproofing, iron/ironing board

Standard Room, 2 Single Beds, Ensuite

  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, Ensuite

Family Room, Ensuite | Hypo-allergenic bedding, desk, soundproofing, iron/ironing board

Family Room, Ensuite

  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

View all photos for Family Room, Resort View

Family Room, Resort View | Hypo-allergenic bedding, desk, soundproofing, iron/ironing board

Family Room, Resort View

  • Resort view
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for Double or Twin Room (Bath Only)

Double or Twin Room (Bath Only) | Hypo-allergenic bedding, desk, soundproofing, iron/ironing board

Double or Twin Room (Bath Only)

  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Ensuite

Double Room, Ensuite | Hypo-allergenic bedding, desk, soundproofing, iron/ironing board

Double Room, Ensuite

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Tower

Suite, Tower | Hypo-allergenic bedding, desk, soundproofing, iron/ironing board

Suite, Tower

  • 34 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Room

Luxury Room | Hypo-allergenic bedding, desk, soundproofing, iron/ironing board

Luxury Room

  • 31 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

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Front of property

White Hart Inn

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Free WiFi
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4.0 out of 5, Very good, (299)
The price is CHF 88
for 1 night
includes taxes & fees
1 Jan - 2 Jan
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About this property

Wookey Hole Hotel

Hotel with free parking, a quick walk to Wookey Hole Caves
A restaurant, a bar/lounge and a snack bar/deli are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a coffee shop/cafe, a 24-hour front desk and tour/ticket assistance are on-site.
Wookey Hole Hotel offers 58 accommodations with DVD players and coffee/tea makers. 26-inch LED televisions come with digital channels.

This Wells hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Wookey Hole Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Wookey Hole Caves. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Amenities include meeting rooms, a lift and an ATM
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 5-minute walk from Wookey Hole Caves and 5 minutes by car from Wells Cathedral
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The business-friendly Wookey Hole Hotel also features tour/ticket assistance, a garden, and a picnic area. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Wells hotel.

For a fee, guests can enjoy a full breakfast daily from 7:30 AM to 10 AM.
Bistro at Wookey Hole – This restaurant serves breakfast, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
On-site venue No. 2 – This bar specialises in British cuisine and only serves light fare. Open daily.

Languages

English, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 10 AM for a fee: GBP 9.50 for adults and GBP 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bistro at Wookey Hole

Family friendly

  • DVD player
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2010
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 26-inch smart TV with digital channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 5
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 9.50 for adults and from GBP 7.50 for children
  • Early check-in fee: GBP 5 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Front desk staff will greet guests on arrival.

Property is also known as

Hotel Wookey Hole
Wookey Hole Hotel
Wookey Hole Hotel Wells
Wookey Hotel
Wookey Hole Wells
Wookey Hole Hotel Hotel
Wookey Hole Hotel Wells
Wookey Hole Hotel Hotel Wells

Wookey Hole Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 439 out of 1001 reviews" "
Rating 8 - Good. 367 out of 1001 reviews" "
Rating 6 - Okay. 130 out of 1001 reviews" "
Rating 4 - Poor. 37 out of 1001 reviews" "
Rating 2 - Terrible. 28 out of 1001 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nest

Travelled with partner
Lovely hotel& staff .
Stayed 2 nights in Sep 2024

10/10 Excellent

Peter

Stayed 3 nights in Sep 2024

10/10 Excellent

Clive

Stayed 2 nights in Sep 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

8/10 Good

Robin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spacious rooms. Quiet location. Food was good, but lack of lounge areas.
Stayed 2 nights in Sep 2024

10/10 Excellent

Az

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Stayed for 3 nights. Family room was very spacious. The room was clean and tidy. The room was very warm overnight so was given a fan to use. There is a games room in the hotel which was useful and fun! Staff were friendly. Food in the restaurant was excellent and very tasty. Large free car park so was easy to get a space right by the hotel. Great location for visiting Wookey Hole and the surrounding areas. Would stay here again!
Stayed 3 nights in Aug 2024

8/10 Good

Edward

Travelled with group
Stayed 2 nights in Jun 2024

6/10 Okay

Kathy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff pleasant no issues however I opted for breakfast thinking location would have limited options. Not sure why i was expecting a 'nice' breakfast, but I was dissappointed. Im baffled and annoyed that chef / kitchen staff can look at a plate of inedible food and think its ok to give to guests. Bacon hard and obviously sat around a long time, sausages sat on solidifying bed of fat and never seen hashbrowns both overcooked and dripping in fat , absolutely disgusting. Why do they think its ok to feed people food like this, surely at least one member of staff recognises poor quality . Only items edible were beans, mushrooms and tomatoes. Give breakfast a miss!
Stayed 1 night in Aug 2024

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy relaxed reception staff, very helpful. Food nicely cooked and presented. Good choice of foods. Enjoyed the place and area, we managed to book extra night. Children found the wookey hole experience exciting. And the magic show amazing.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Susan

Travelled with partner
Liked: Staff & service
The restaurant was very small. Breakfast was very limited in choice.
Stayed 3 nights in Aug 2024

8/10 Good

Lauren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Nick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than expected, nice experience.
If you're visiting Wookey Hole caves/park, then this is a great stop over. A stones throw from the park entrance. We booked inclusive breakfast, but decided to have dinner too, both were excellent. Good size portions and very tasty, for breakfast there is a nice continental buffet selection with cooked breakfast also available. Staff were friendly and helpful. The small games room is all it is, with paying arcade machines, and a soft block part for tots.
Stayed 1 night in Aug 2024

2/10 Terrible

Nicola

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was awful
Stayed 1 night in Aug 2024

8/10 Good

rebecca

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Travelled with husband and 4yr old to visit Wookey Hole caves. Great location and good staff. Room was clean. Bedroom resfresh (daily maid) topped up tea & coffee, changed towels and cleaned mugs, but didn’t make beds. Which was unexpected. Usually the crisply made bed is the best bit. Room was smelly, but staff gave us an air freshener and tried to rectify. The linen and room itself though, was immaculately clean. A bit noisy facing the car park, so had to shut windows while going to bed, which made the room hot and stuffy. Would really benefit from air conditioning. Breakfast was ok for the price of room. Not a lot of grown up cereal choices. Very good toaster which was fast. Cooked breakfast ok. Good for budget hotel. Mini pastries were good. Awkward having to book breakfast before arrival, would be good to see more flexibity here. Very much a family hotel. Expect kids running about from early until late (which made it noisy). Overall a pleasent stay & good value for budget hotel, with excellent staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed in the luxury family room, loads of space for the four of us. The restaurant was nice and fairly priced. Close to the main attractions which you get a discount for staying there. Overall a great place to stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel. Food in restaurant was nice and good portion. Reasonably priced. Rooms were great, spacious and adequate
Stayed 1 night in Aug 2024

10/10 Excellent

Earl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ben and Corey made our stay a great pleasure.
Stayed 4 nights in Aug 2024

8/10 Good

Lymne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and excellent value for money
Stayed 2 nights in Aug 2024

10/10 Excellent

Reiss

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Frances

Stayed 3 nights in Jul 2024

8/10 Good

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in room ok bathroom looked like needed a coat of paint Would have been nice if there was a discount to go into wookey hole
Stayed 2 nights in Aug 2024

10/10 Excellent

Kerrieanne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Only thing i would say is it need some where to put cold drink in and evening entertainment
Stayed 2 nights in Aug 2024