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Hasseröder Burghotel

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Lobby
Lobby
Aerial view
View from property
Free minibar, in-room safe, soundproofing, cots/infant beds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Gym
  • Spa
  • Laundry

Explore the area

Map
Langer Stieg 62, Wernigerode, Harz, 38855
  • Wernigerode Town Hall
    ‪5 min drive‬
  • Museum Schiefes Haus
    ‪5 min drive‬
  • Harz Narrow Gauge Railways
    ‪6 min drive‬
  • Hecklingen (CSO-Magdeburg - Cochstedt)
    ‪62 min drive‬

Room options

View all photos for Family Quadruple Room

Family Quadruple Room | Free minibar, in-room safe, soundproofing, cots/infant beds

Family Quadruple Room

  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Single Room

Free minibar, in-room safe, soundproofing, cots/infant beds

Single Room

  • 17 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Basic Double Room, 1 Double Bed

Free minibar, in-room safe, soundproofing, cots/infant beds

Basic Double Room, 1 Double Bed

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Hasseröder Burghotel

Hotel with a nightclub, in the vicinity of Glass Manufacturer Harzkristall
Along with a restaurant, this smoke-free hotel has a nightclub and 3 bars/lounges. WiFi in public areas is free. Other amenities include a health club, a coffee shop/cafe and self parking.
Hasseröder Burghotel offers 162 accommodations with free minibar items and a safe. 42-inch flat-screen televisions come with premium satellite channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Wernigerode hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 4 treatment rooms. Services include hot stone massages, facials, body scrubs and body treatments. A variety of treatment therapies are provided, including reflexology.
During your stay at Hasseröder Burghotel, you're just a quick walk from Harz-Saxony-Anhalt Nature Park. Enjoy features like free WiFi in public areas, plus 3 bars and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at Der Burghof, a buffet restaurant that serves international cuisine
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym and a playground
  • 8 mi (12.9 km) from Glass Manufacturer Harzkristall and 13 mi (21 km) from Wurmberg Gondola
Along with a restaurant, there's a coffee shop/cafe on site. You can unwind with a drink at one of the 3 bars/lounges. WiFi is free in public spaces. There are 3 meeting rooms available. A health club, a nightclub, and spa services are also featured at Hasseröder Burghotel. For a fee, parking is available.

This Wernigerode hotel is smoke free.

Der Burghof – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 12 per stay)

Food and drink

  • 3 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Der Burghof

Things to do

  • Health club
  • Nightclub
  • Playground

Family friendly

  • Children's games
  • Children's toys
  • Cot (surcharge)
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Outdoors

  • In a national park
  • In the mountains
  • Terrace

Spa

  • 4 treatment rooms
  • Body scrubs
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Free stocked minibar

More

  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for EUR 15.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night for adults; EUR 1.75 per night for guests aged 6-17 years old. This tax does not apply to children under 6 years of age.
  • Utility fee (between 05 May and 31 December): EUR 3 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 12 per stay
  • Crib (infant bed) fee: EUR 15.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hasseröder Burghotel Hotel Wernigerode
Hasseröder Burghotel Hotel
Hasseröder Burghotel Wernigerode
Hasseröder Burghotel Hotel
Hasseröder Burghotel Wernigerode
Hasseröder Burghotel Hotel Wernigerode

Hasseröder Burghotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 177 out of 332 reviews
Rating 8 - Good. 133 out of 332 reviews
Rating 6 - Okay. 17 out of 332 reviews
Rating 4 - Poor. 4 out of 332 reviews
Rating 2 - Terrible. 1 out of 332 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Steve, Taunton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wernigrode is a lovely town. The staff in the hotel were great. The hotel was comfortable and the food was enjoyable. We had a great time.
Stayed 7 nights in Sep 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family hotel
This is a great hotel for a family vacation! Lots to do in the area and there is a buffet for breakfast and dinner in the hotel. Our room was very clean and spacious. The front desk staff was very friendly when we checked in.
Stayed 1 night in Jul 2019

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Amazing hotel friendly staff and excellent facilities, use of local swimming pool and excellent food with free drinks if you opt for the buffet which was great value for money. Hotel situated outside of centre but local bus service took 12 minutes to get to shops and restaurants so no problem at all. Would definitely stay again.
Stayed 2 nights in Aug 2018

10/10 Excellent

Dzmitry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Stayed 1 night in Aug 2017

10/10 Excellent

Marius

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Seeehr kinderfreundlich
Wir waren mit drei Generationen dort. Essen sehr gut, aber abgesehen von Hauptgerichten immer gleich. Dennoch viel Auswahl und besser als manches **** Hotel! Kostenloser Parkplatz am Haus. Seeehr kinderfreundlich! Windeleimwr, Babybadewanne... einfach fragen! Wenn noch mal Harz, dann dort!
Stayed 6 nights in Sep 2024

6/10 Okay

Jesper

Travelled with family
Disliked: Room comfort
Burghotel
Der var ingen aircondition, hvilket gør værelserne ulidelig varme. Elbils lader findes ikke på hotellet.
Stayed 2 nights in Jul 2024

10/10 Excellent

Cornelia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bei der Ankunft hatte ich mir optisch etwas anderes vorgestellt, aber sobald man das Hotel betritt, sieht man sofort, mit wie viel Liebe zum Detail sich dieses Familien Hotel offenbart. Super freundliches Personal in jedem Bereich. Der große Speisesaal ist sehr gut organisiert und schallgedemmt, sodass man keinem Lärmpegel ausgesetzt ist. Fazit: unbedingt mit Kindern besuchen.
Stayed 1 night in Jun 2024

10/10 Excellent

Wolfgang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jederzeit wieder.
Stayed 4 nights in May 2024

10/10 Excellent

Frances

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir waren vom 30.04 2024 auf den 01.05.2024 zu Gast im Hasseröder Burghotel und alles lief fantastisch. Das Personal ist freundlich und hilfsbereit. Das Frühstück war ausreichend, frisch und vielfältig. Alles wurde umgehend woeder aufgefüllt. Wir kommen definitiv wieder.
Stayed 1 night in Apr 2024

10/10 Excellent

Stefanie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gerne wieder. Rundum zufrieden!
Stayed 3 nights in Apr 2024

10/10 Excellent

Mario

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet war gut für Groß und Klein was dabei. Personal bei Rückfragen immer nett. Etwas außerhalb von Wernigerode aber mit dem Bus ist man schnell in der Stadt. Waren sehr zufrieden
Stayed 3 nights in Dec 2023

10/10 Excellent

Matthias

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Hotel Sehr Sauber Sehr gute Küche Sehr Freundliches Personal
Stayed 3 nights in Nov 2023

10/10 Excellent

Andreas, Bamberg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

8/10 Good

Andreas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

6/10 Okay

Daniela

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Hotel mit Einschränkungen
Zimmer in 3. Etage genau vor dem Turm mit Kiesbett. Diese Zimmer sollten einen verminderten Preis haben, wenn einem das egal ist dann ist es ok. Kein Ausblick auf die sonst so schöne Landschaft. Die offerierte Nutzung des Freizeitbads ist nicht inklusive und wird auf der Homepage nach wie vor aber so deklariert. Die Situation wird mit Corana begründet, was ich nicht verstanden habe. Im Hintergrund erfährt man aber, das wohl der Ferienpark die Kooperation beendet haben soll (Spekulation) Als Ausgleich bekäme man einen "Gutschein" für eine andere Besichtigung die aber im Wert wohl nur dem internen Verrechnungspreis des Hotels mit dem Hasseröder Ferienpark entspricht. Eine Argumentation die man nicht nachvollziehen kann, weil der Eintritt allein für eine Familie für zwei Stunden schon 25 EUR kostet. Dann müsste man ja diesen Wert auch als Gegenwert bekommen, wenn schon die Nutzung vom Hotel so offeriert wird. Hier hatte ich den schnellen Eindruck, das man glaubt man hat es mit dummen Gästen zu tun. Einfach beleidigend und ärgerlich
Stayed 4 nights in Oct 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Die Coronaregeln wurden eingehalten. Ich habe mich sicher gefühlt. Im Restaurant wurde es am Buffet manchmal zu voll. Sehr nettes Personal, tolles Hotel, lecker Essen.
Stayed 5 nights in Sep 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2020

8/10 Good

Tim, Hamburg

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicht wirklich Burghotel, eher großes Hotelkomplex. Modernes sauberes Bad, Zimmer schlicht mit einem gewissen Burg Touch. Nettes, zuvorkommendes Personal. Nur das Frühstücks-Buffet gehabt, welches für mich eher in der mittleren Kategorie war (der Kaffee war ziemlich schlecht). Die Cocktails von der Burghotel Bar im "Burgkeller" waren auch nicht schlecht.
Stayed 1 night in Aug 2020

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good family hotel with very good buffet breakfast (the coffee is amazing) and play area for the kids plus bunk beds which the kids loved. The staff is really friendly and provides you with tips and timetable for bus service, steam train etc. A bit out of the way of city centre but free parking and close to a bus stop Recommended 100%
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Stayed 3 nights in Aug 2020

10/10 Excellent

Andreas, Braunschweig

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr Kinder freundlich .Sehr gutes Frühstück. Kein gutes Abendessen für die Kinder. Sehr freundliches und hilfbereites Personal.
Stayed 3 nights in Jul 2020

10/10 Excellent

Janne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Godt hotel med lækker morgenbuffet.
Lækkert hotel i skøn by. Damerne i receptionen var ikke så service-mindede - de var ved flere tilfælde 2 om 1 kunde, så ventetid for f-eks tjek-ind var lang. De stod ofte og hygge-snakkede med folk, i stedet for at være effektive.
Stayed 2 nights in Jul 2020

8/10 Good

Beate

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel und Restaurant
Trotz Coronavirus und Schließung des Hasseröder Ferienparks für umliegende Hotels hat es mir im Hotel sehr gut gefallen. Ich würde vielleicht eine Klimaanlage in den Zimmern toll finden.
Stayed 4 nights in Aug 2020