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Country Inn & Suites by Radisson, West Bend, WI

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Country Inn & Suites by Radisson, West Bend, WI

Property amenity
King, Studio Suite, 1 King Bed, Non Smoking | Hypo-allergenic bedding, down duvets, desk, blackout curtains
Hypo-allergenic bedding, down duvets, desk, blackout curtains
Indoor pool
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi

Explore the area

Map
2000 Gateway Ct, West Bend, WI, 53095
  • Kettle Moraine Ice Center
    16 min walk
  • Washington County Old Courthouse Museum
    5 min drive
  • Museum of Wisconsin Art
    6 min drive
  • West Bend, WI (ETB-West Bend Municipal)
    10 min drive

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Hypo-allergenic bedding, down duvets, desk, blackout curtains

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, down duvets, desk, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Hypo-allergenic bedding, down duvets, desk, blackout curtains

Suite, 1 Bedroom, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down duvets, desk, blackout curtains

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for King, Studio Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down duvets, desk, blackout curtains

King, Studio Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
AmericInn by Wyndham West Bend
Breakfast included
Parking included
Free WiFi
Air conditioning
4.2 out of 5, Very good, (528)
The price is CHF 75
for 1 night
includes taxes & fees
6 Dec - 7 Dec
AmericInn by Wyndham West Bend

About this property

Country Inn & Suites by Radisson, West Bend, WI

Suburban hotel with free breakfast and 24-hour front desk
Along with an indoor pool, this smoke-free hotel has dry cleaning and a 24-hour front desk. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a library, express check-out and a fireplace at reception.
Country Inn & Suites by Radisson, West Bend, WI offers 58 accommodations with DVD players and coffee/tea makers. Beds feature down duvets. 50-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This West Bend hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool.
Our customers tell us that they can't get enough of the helpful staff at Country Inn & Suites by Radisson, West Bend, WI. During your stay, you'll be within walking distance of Kettle Moraine Ice Center. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a lift and library
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from Kettle Moraine Ice Center and a few minutes from Eisenbahn State Trail
Free breakfast is served daily. Public spaces have free WiFi. An indoor pool, a library, and a vending machine are also featured at the business-friendly Country Inn & Suites by Radisson, West Bend, WI. Free self parking is available.

This West Bend hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 7:00 AM to 10:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends

Family friendly

  • DVD player
  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 1998
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:
  • Hot tub
The following facilities are closed on Friday and Saturday:
  • Hot tub

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Property is also known as

Country Carlson West Bend
Country Inn Carlson West Bend
Country Inn Suites by Radisson West Bend WI
Country Inn & Suites by Radisson, West Bend, WI Hotel
Country Inn & Suites by Radisson, West Bend, WI West Bend
Country Inn & Suites by Radisson, West Bend, WI Hotel West Bend

Country Inn & Suites by Radisson, West Bend, WI Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 302 out of 710 reviews" "
Rating 8 - Good. 226 out of 710 reviews" "
Rating 6 - Okay. 101 out of 710 reviews" "
Rating 4 - Poor. 56 out of 710 reviews" "
Rating 2 - Terrible. 25 out of 710 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Aaron

Stayed 1 night in Aug 2024

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Randy

Liked: Cleanliness, amenities
Good location
Stayed 1 night in Jul 2024

8/10 Good

Cathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay went fine
Stayed 1 night in Jul 2024

4/10 Poor

Loren

Liked: Cleanliness
Disliked: Staff & service
We had several problems. Every day the owner turned off the Wifi in the evening and didn't restore service till morning. We also had a clogged drain that the manager first wanted to blame us for. Then when I showed them the small plastic container someone had put under the sink, she could see that they had had the problem for some time. Water was all over the floor and most of the towels were wet. They did give us another room after we complained.
Stayed 3 nights in Aug 2024

4/10 Poor

Marilee

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
We were staying for a wedding in the area. We stayed one night at this hotel. Check in was smooth and quick. Later, we found the desk chair falling apart, floors all scratched up and the ceiling in the shower was caving in (ceiling was bulging down about one foot and had tissue paper shoved in it). Looked to be water damage. This room should not have been rented out until fixed. When we returned from the wedding around 10:30PM, we were in the lobby where there were gambling machines. The lady working the desk, Amber, was extremely unfriendly. The gambling machines would not pay out after 10PM and she just watched us play them without stopping us. Referred to a small sign on the wall with terrible instructions. In the morning, we went to get paid out for our winning and we were told we should not have played them after a certain time and they would not pay us. They should not have had the machine on or had a better sign describing this. After we walked to the truck, the manager came out and ended up paying us the money after all. All in all it was more stressful than relaxing at this hotel.
Stayed 1 night in Aug 2024

8/10 Good

tomaso

Stayed 1 night in Jul 2024

10/10 Excellent

Stacey

Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Front desk attendant was extremely friendly and sweet. The rooms were clean at first glance. The bathroom door did not close at all and the window was cracked across. Check out is at 11 and 8:30 am a housekeeper woke us up (checked in very late trying to sleep in)
Stayed 1 night in Jul 2024

10/10 Excellent

Paul

Liked: Amenities
excellent accommodations and courteous srtaff
Stayed 1 night in Jul 2024

6/10 Okay

Lori

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

6/10 Okay

Logan

Travelled with family
The walls in our bathroom had stains on them there was no stopper in the bathtub so my small children couldn't take a bath and the floors in our room had big deep scratches in them.
Stayed 1 night in Jul 2024

6/10 Okay

Lori

Travelled with group
Liked: Staff & service, room comfort
The room was comfortable enough though the furniture was worn (desk chair “pleather” was peeling and the cabinets had signs of changes with infilled drill holes). Breakfast was good from a quality and selection standpoint, but staff was challenged in keeping it stocked with guests looking for utensils in the cabinets.
Stayed 2 nights in Jul 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect quite hotel is beautiful west bend.
Stayed 1 night in Mar 2024

8/10 Good

Jamie

Stayed 2 nights in Jul 2024

10/10 Excellent

Kelly

Stayed 2 nights in Jul 2024

8/10 Good

Jamie

Stayed 1 night in Jun 2024

10/10 Excellent

Treva

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean rooms. Breakfast was not very good. Sausage was hard and over cooked.
Stayed 1 night in Jun 2024

8/10 Good

Lynette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Janine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and the staff were friendly and attentive.
Stayed 1 night in Jun 2024

6/10 Okay

Hollie

Travelled with family
The front desk lady was not very friendly when I called to confirm the room. There is a little issue with the confirmation number. She continually stated that we did not have a reservation, which we did. Hotels.com actually had to call, get a confirmation number again for me. When we did check in, the front desk lady again, said we didn't have a room. I gave her the confirmation number and we did, indeed, have a room. There was not apology for the mix up or anything.
Stayed 1 night in Jun 2024

8/10 Good

Jodie

Liked: Staff & service, property conditions & facilities, room comfort
The sheer curtains were torn, the shower curtain was dirty. The staff at the front desk were very friendly
Stayed 2 nights in Jun 2024

10/10 Excellent

Maureen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived way early for check in but they were able to give us our room anyhow. The whole hotel was immaculately clean!
Stayed 1 night in Jun 2024