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Hampton Inn & Suites West Bend

2.5 star property

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Photo gallery for Hampton Inn & Suites West Bend

Exterior
Studio Suite, 1 King Bed with Sofa bed | Premium bedding, Tempur-Pedic beds, individually decorated
Flat-screen TV, pay films
Premium bedding, Tempur-Pedic beds, individually decorated
Indoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Laundry
  • Air conditioning
  • Housekeeping

Explore the area

Map
1975 S 18th Ave, West Bend, WI, 53095
  • Kettle Moraine Ice Center
    ‪3 min drive‬
  • Washington County Fair Grounds
    ‪5 min drive‬
  • West Bend Country Club
    ‪9 min drive‬
  • Fond du Lac, WI (FLD-Fond du Lac County)
    ‪40 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, Tempur-Pedic beds, individually decorated

Suite, 1 King Bed, Non Smoking

  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, Tempur-Pedic beds, individually decorated

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Drinks & Snacks)

Room, 1 King Bed, Non Smoking (Drinks & Snacks) | Premium bedding, Tempur-Pedic beds, individually decorated

Room, 1 King Bed, Non Smoking (Drinks & Snacks)

  • Sleeps 2
  • 1 King Bed

View all photos for Two Queens

Premium bedding, Tempur-Pedic beds, individually decorated

Two Queens

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

Premium bedding, Tempur-Pedic beds, individually decorated

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

  • Sleeps 4
  • 2 Queen Beds

View all photos for King Bed

Premium bedding, Tempur-Pedic beds, individually decorated

King Bed

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, Tempur-Pedic beds, individually decorated

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Premium bedding, Tempur-Pedic beds, individually decorated

Suite, 1 King Bed, Accessible, Non Smoking

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, Tempur-Pedic beds, individually decorated

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed

Premium bedding, Tempur-Pedic beds, individually decorated

Studio Suite, 1 King Bed with Sofa bed

  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, Tempur-Pedic beds, individually decorated

Room, 2 Queen Beds, Accessible, Non Smoking

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Study

Premium bedding, Tempur-Pedic beds, individually decorated

King Study

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, Tempur-Pedic beds, individually decorated

Room, 1 King Bed, Accessible

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hampton Inn & Suites West Bend

Hotel in West Bend with free breakfast and 24-hour business centre
An indoor pool, a 24-hour business centre and a business centre are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include conference space, dry cleaning and laundry facilities. Weekly housekeeping is available.
Hampton Inn & Suites West Bend offers 83 air-conditioned accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished and decorated. Tempur-Pedic beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay-per-view films.

This West Bend hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.

Guests aged under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hampton Inn & Suites West Bend. During your stay, you'll be within walking distance of Kettle Moraine Ice Center. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, luggage storage and limo or town car service
  • On-site recreation includes ice skating
  • Just a 3-minute drive from Kettle Moraine Ice Center and a few minutes from Eisenbahn State Trail
  • Cats and dogs welcome for a fee (restrictions apply)
Public spaces have free WiFi and wired Internet. A 24-hour business centre, meeting rooms, and limo/town car service are available. Free breakfast is served daily. Event space at this hotel measures 635 square feet (59 square metres) and includes conference space. An indoor pool, a vending machine, and ski storage are also featured at the business-friendly Hampton Inn & Suites West Bend. Free self parking is available.

This West Bend hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Ice skating
  • Indoor pool
  • Personal motorised watercraft
  • Shopping
  • Ski storage
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 635 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee of USD 50.00 (exact amount varies) at checkout

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.00 per stay.
  • Cots (infant beds) are available for USD 15.00 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee and varies based on length of stay
  • Crib (infant bed) fee: USD 15.00 per stay
  • Rollaway bed fee: USD 15.00 per stay
  • Administrative fee: USD 50.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property. Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee of USD 50.00 (exact amount varies) at checkout.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Suites Hotel West Bend
Hampton Suites West Bend
Hampton Inn & Suites West Bend Hotel West Bend
Hampton Suites West Bend
Hampton Inn & Suites West Bend
Hampton Inn & Suites West Bend Hotel
Hampton Inn & Suites West Bend West Bend
Hampton Inn & Suites West Bend Hotel West Bend
Hampton Inn & Suites West Bend Hotel
Hampton Inn & Suites West Bend West Bend
Hampton Inn & Suites West Bend Hotel West Bend

Hampton Inn & Suites West Bend Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 373 out of 572 reviews
Rating 8 - Good. 139 out of 572 reviews
Rating 6 - Okay. 43 out of 572 reviews
Rating 4 - Poor. 8 out of 572 reviews
Rating 2 - Terrible. 9 out of 572 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Christopher

Stayed 4 nights in Nov 2024

10/10 Excellent

Alfredo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 2 nights in Dec 2024

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Bernard

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

jeff

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyable stay. Clean and quiet😊
Stayed 2 nights in Nov 2024

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, staff was very friendly, breakfast was great. And everything worked! Been to alot of places lately where basic things like doors, and toilets dont work.
Stayed 2 nights in Nov 2024

10/10 Excellent

charity

Liked: Cleanliness, staff & service, property conditions & facilities
Beds were comfy, room and facilities were clean, hot tub had great jets, continental breakfast and coffee started at 6:00! Pool hours were also nice and early.
Stayed 1 night in Nov 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Kimberly

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Opal, St Louis Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was fine, but badly needs additional lighting - at least a ceiling fixture or decent floor lamp in the corner. The reading lamps on the table between the 2 queen beds were barely adequate for their purpose.
Stayed 3 nights in Oct 2024

10/10 Excellent

Boris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like to stay here.
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Unfortunate bathroom problem
We spent Friday and Saturday night at the Hampton Inn. On Saturday, our toilet backed up. I went downstairs to report this and said I needed it fixed right away. The person at the check-in desk didn't seem to know how to handle it. I was downstairs for 5-10 minutes. When I went back to my room, I noticed the door was unlocked. When I went in, the person from the front desk said that it was merely slow running and that it would eventually all go down. From Saturday through Sunday when we left, we were unable to flush the toilet. I mentioned it to the front desk first thing Sunday morning and was told they didn't have anyone on staff to deal with it. Things like this should have been addressed immediately, even if they had to call in a plumber from the community
Stayed 2 nights in Oct 2024

10/10 Excellent

Carrie, Racine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great experience and stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jane

Stayed 1 night in Oct 2024

8/10 Good

Ann

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Dining rooms , hallways and rooms are nicely decorated.
Stayed 1 night in Oct 2024

2/10 Terrible

connie

Disliked: Cleanliness
Stayed 2 nights in Sep 2024

2/10 Terrible

connie

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
I rented 3 rooms each for 2 nights at $250/night for my daughter’s wedding taking place in the area. I booked these rooms 10 months in advanced based on the high ratings Expedia provided. Unfortunately the night of the wedding my daughter returned to their room to see and smell vomit outside her room. Someone had vomited in several spots in from of their room. To deal with it the staff placed towels over it. My daughter thought staff was taking care of it and went in her room to bed from such a long day. They actually did nothing else. Throughout the night they could smell the vomit. I think the staff should have switched the room if they weren’t going to clean it up. As you can imagine by morning the smell was so much worse when they were leaving. I unfortunately was not made aware of this till after their return from their honeymoon, I would hope in the future a hotel of this caliber would have a rug cleaner to deal with such episodes in the future.
Stayed 2 nights in Sep 2024

4/10 Poor

Charles

Disliked: Amenities
Second day. Room not made up. Used towels on floor. Beds not made. No coffee for next day, etc. Front desk said we clean every other day unless you ask for it. This is a Hampton Inn???
Stayed 2 nights in Oct 2024

10/10 Excellent

Lynn

Very good location, staff were super nice.
Stayed 1 night in Sep 2024

10/10 Excellent

Josh

Stayed 1 night in Aug 2024

10/10 Excellent

Samir

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Neng

Stayed 1 night in Aug 2024

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay as always
We stay at this hotel every August. The rooms have received some nice updates since our stay last year. We are always happy with the overall cleanliness and condition of the rooms and common area. The two main drawbacks remain the same every year. This would be that the water pressure is not that great, requiring you to use laser mode on the shower head if you have an higher flow shower at home. Also, the rising cost even when booked far in advance. We stayed 2 days this year instead of 3 because a weekday was as expensive as a weekend.
Stayed 2 nights in Aug 2024

10/10 Excellent

AL

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 1 night in Aug 2024