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Hilton Palm Beach PBI

3.5 star property

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Photo gallery for Hilton Palm Beach PBI

Outdoor pool, pool loungers
Exterior
Lobby
Lobby sitting area
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Free airport shuttle
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Bar
  • Laundry

Explore the area

Map
150 Australian Ave, West Palm Beach, FL, 33406
  • CityPlace
    ‪4 min drive‬
  • Palm Beach County Convention Center
    ‪5 min drive‬
  • Palm Beach Zoo & Conservation Society
    ‪6 min drive‬
  • West Palm Beach, FL (PBI-Palm Beach Intl.)
    ‪4 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Room, 1 King Bed, Non Smoking

  • 34 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Superior Room, 1 King Bed

  • 41 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

  • 34 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 Bedroom, Non Smoking

Executive Suite, 1 Bedroom, Non Smoking | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Executive Suite, 1 Bedroom, Non Smoking

  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Room, 1 King Bed, Accessible, Non Smoking

  • 34 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 34 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Room, 2 Double Beds, Non Smoking

  • 34 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Room, 2 Double Beds, Accessible, Non Smoking

  • 34 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Room, 1 King Bed, Non Smoking

  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Superior Room, 2 Double Beds

  • 41 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Lobby

Delta Hotels by Marriott West Palm Beach

  • Pool
  • Free airport shuttle
  • Pet-friendly
  • Free WiFi
4.5 out of 5, Wonderful, (189)
The price is CHF 499
for 1 room
includes taxes & fees
20 Mar - 21 Mar
Delta Hotels by Marriott West Palm Beach

About this property

Hilton Palm Beach PBI

Lakefront hotel with 2 restaurants and free valet parking
2 restaurants, an outdoor pool and 2 bars/lounges are available at this smoke-free hotel. Free WiFi in public areas, free valet parking and a free airport shuttle are also provided. Additionally, a 24-hour fitness centre, a poolside bar and a snack bar/deli are on-site.
Hilton Palm Beach PBI offers 249 accommodations with laptop-compatible safes and a safe. Beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. Premium satellite televisions are provided. Guests can make use of the in-room fridges and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This West Palm Beach hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hilton Palm Beach PBI. During your stay, you'll be within walking distance of Palm Beach Zoo & Conservation Society. Enjoy features like free WiFi in public areas, free valet parking and a free round-trip airport shuttle.
  • Free WiFi
  • Free valet parking, self-parking and extended parking
  • Enjoy Italian cuisine at Osteria by Capri, one of the property's 2 restaurants and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Just a 4-minute drive from CityPlace and a few minutes from Palm Beach County Convention Center
  • Free airport and local-area shuttle service
Hilton Palm Beach PBI offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Business amenities include meeting rooms and limo/town car service. Event space at this hotel measures 20000 square feet (1858 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at Hilton Palm Beach PBI. An area shuttle within 3 miles and A roundtrip airport shuttle (available 24 hours) are free. Free self parking and valet parking are available.

This 3.5-star West Palm Beach hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 11:00 AM.
Osteria by Capri – This fine-dining restaurant specialises in Italian cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times and on request
  • Free area shuttle up to 3 miles
  • Area shuttle
  • Limo/town car service
  • Free extended parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 25 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Osteria by Capri

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free cot
  • Free rollaway/extra bed
  • In-room refrigerator
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 20,000 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • On a lake
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (97 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Free rollaway/extra bed
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests should confirm the zip code if entering the hotel address in GPS; there is a duplicate street address in a nearby zip code.

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 25.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hilton Palm Beach PBI offers transfers from the airport. Please contact the property on the number on the booking confirmation on arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and smart lock details. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Hotel Palm Beach Airport
Hilton Palm Beach Airport
Palm Beach Airport Hilton
Hilton Palm Beach Airport Hotel West Palm Beach
Hilton West Palm Beach
West Palm Beach Hilton
Hilton Palm Beach Airport Hotel
Hilton Palm Beach Airport
Hilton Palm Beach PBI Hotel
Hilton Palm Beach PBI West Palm Beach
Hilton Palm Beach PBI Hotel West Palm Beach

Hilton Palm Beach PBI Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 471 out of 1002 reviews
Rating 8 - Good. 216 out of 1002 reviews
Rating 6 - Okay. 136 out of 1002 reviews
Rating 4 - Poor. 94 out of 1002 reviews
Rating 2 - Terrible. 85 out of 1002 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Selvia F

Stayed 1 night in Nov 2024

10/10 Excellent

Tracy

Stayed 1 night in Nov 2024

4/10 Poor

Abdelhak

Bad customer service attitude at the front desk room looked very old bathroom sink chipped shower tub scratched bad smell at the room tv was not working at all
Stayed 1 night in Nov 2024

10/10 Excellent

Dayna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location. Will definitely book again. Nice Pool, Bars and Restaurants. Great service.
Stayed 1 night in Nov 2024

6/10 Okay

Liliana

Stayed 1 night in Oct 2024

10/10 Excellent

Dia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a stones throw from the airport. It’s clean and the staff are great! The tiki bar near the pool and the pool are open until 10pm. What’s particularly nice is the outdoor pool is heated so it was very comfortable swimming in November. I would definitely stay here again. The only complaint I have is our bath tub wasn’t as clean as I prefer, but I dealt with it because I figured it might just be staining.
Stayed 2 nights in Nov 2024

8/10 Good

Nikola, manhasset

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking
Stayed 2 nights in Oct 2024

10/10 Excellent

Amy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable rooms, super close to airport.
Room was clean, quiet and comfortable. Restaurant downstairs was convenient. Your staff went above and beyond when I forgot my laptop in my room after I’d already got to the airport. Thanks to the front desk and your kind shuttle drivers.
Stayed 1 night in Oct 2024

6/10 Okay

Isnelys

Disliked: Staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Oct 2024

4/10 Poor

Lisa

Disliked: Staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Selvia F

Stayed 1 night in Sep 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The eighth floor button on the left side of the left elevator was upside down. Otherwise, great experience.
Stayed 1 night in Oct 2024

10/10 Excellent

Melanie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The valets and the bell hop were the most pleasant people at the property. On check in the front counter was very nice but on weekend the counter was not helpful at all. The room service was very very nice but not having more selection was not good for children. They made special requests Accommodations for me which was very nice and made my son a cheeseburger.
Stayed 2 nights in Oct 2024

6/10 Okay

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Because this property is so close to the Hilton downtown location isn’t a factor, I would choose the downtown location.
Stayed 1 night in Oct 2024

8/10 Good

Suzanne

Stayed 1 night in Oct 2024

10/10 Excellent

Terry

Stayed 2 nights in Sep 2024

4/10 Poor

anthony

Stayed 1 night in Sep 2024

10/10 Excellent

Mahmoud

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very polite.
Stayed 1 night in Sep 2024

10/10 Excellent

Shaye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Daniel Bennett

Stayed 5 nights in Aug 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

justine

Stayed 2 nights in Aug 2024

6/10 Okay

Nicole

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The best thing was the convenience to the airport and the staff was nice. Certainly not as nice as i would expect a Hilton to be especially Palm Beach. We came for a wedding and thought we would be part of the wedding block that we reserved with. Our families were on 3 or 4 different floors. My trash stayed full. They were stingy with linen. The main elevator was out of service so we had to walk more and use the staff elevator.
Stayed 1 night in Jul 2024

10/10 Excellent

Sharniece

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it and the front desk staff was amazing
Stayed 1 night in Aug 2024