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The Com Plex Motel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Com Plex Motel

Front of property – evening/night
Accessible Studio Suite | Blackout curtains, iron/ironing board, free WiFi, bed sheets
Blackout curtains, iron/ironing board, free WiFi, bed sheets
Exterior
Family Studio Suite, Accessible | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Housekeeping
  • Parking included
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
39 The Strand, Whakatane, Bay of Plenty, 3120
  • Whakatane River Walk
    2 min walk
  • Wairere Falls
    2 min walk
  • Mataatua: The House That Came Home
    3 min walk
  • Whakatane (WHK)
    15 min drive

Room options

View all photos for Heritage Twin Suite- McAlister (Top Floor)

Heritage Twin Suite- McAlister (Top Floor) | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Heritage Twin Suite- McAlister (Top Floor)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Accessible Studio Suite

Accessible Studio Suite | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Accessible Studio Suite

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Ground Floor Studio Suite

Ground Floor Studio Suite | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Ground Floor Studio Suite

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Family Studio Suite, Accessible

Family Studio Suite, Accessible | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Family Studio Suite, Accessible

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Heritage Suite - Merritt (Top Floor, Heritage Building)

Heritage Suite - Merritt (Top Floor, Heritage Building) | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Heritage Suite - Merritt (Top Floor, Heritage Building)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Top Floor Studio Suite

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Top Floor Studio Suite

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Heritage Suite- Simpkins (Top Floor, Heritage Building)

Heritage Suite- Simpkins (Top Floor, Heritage Building) | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Heritage Suite- Simpkins (Top Floor, Heritage Building)

  • Sleeps 2
  • 1 Queen Bed

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About this property

The Com Plex Motel

Motel in Whakatane with free parking
A restaurant, free self-parking and free Wi-Fi in public areas are available at this motel.
The Com Plex Motel offers 28 air-conditioned accommodations with a hairdryer and an iron/ironing board. 40-inch flat-screen televisions come with premium satellite channels.

Bathrooms include a shower and complimentary toiletries. This Whakatane motel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at The Com Plex Motel. During your stay, you're just a quick walk from Whakatane River Walk. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Steps from Whakatane River Walk and Wairere Falls
There's a restaurant on site. WiFi is free in public spaces. Self parking is free.

Smoking is allowed in designated areas at this 3-star Whakatane motel.

The Comm Restaurant & Bar – On-site restaurant. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Restaurants on site

  • The Comm Restaurant & Bar

Family friendly

  • Mini-fridge

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium satellite channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open Monday - Saturday (7:00 AM - 7:00 PM) and Sunday - Sunday (8:00 AM - 6:00 PM)
Front desk staff will greet guests on arrival
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Administrative fee: NZD 0 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a first aid kit
This property's front desk is open during the following times:
  • Monday - Saturday: 7:00 AM - 7:00 PM
Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

The Com Plex Motel Motel
The Com Plex Motel Whakatane
The Com Plex Motel Motel Whakatane

The Com Plex Motel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 220 out of 269 reviews" "
Rating 8 - Good. 43 out of 269 reviews" "
Rating 6 - Okay. 4 out of 269 reviews" "
Rating 4 - Poor. 2 out of 269 reviews" "
Rating 2 - Terrible. 0 out of 269 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Roena

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean tidy reception service was awesome. I didnt realise we were above a restaurant and bar so the music was a bit loud one night However it was great and suited our requirements
Stayed 2 nights in Sep 2024

8/10 Good

Ngamaioha

Liked: Property conditions & facilities
I liked the style of the room, it wasn’t a boring modern room it had character and I really liked that!
Stayed 1 night in Sep 2024

6/10 Okay

David

Stayed 1 night in Sep 2024

10/10 Excellent

Cameron

Stayed 1 night in Sep 2024

10/10 Excellent

Leonie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable at the Com Plex
Excellent location in heart of Whakatane. Room was quiet as it was at the back of the property. Bedroom & bathroom spacious and had everything we required for an overnight stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Shafraz

Liked: Cleanliness, staff & service, property conditions & facilities
Just a perfect spot. Clean and ample amenities.
Stayed 1 night in Aug 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to stay
Staff are friendly and make you feel welcome. Beautifully appointed complex, handy to everything. Rooms are spotless and comfortable. Definitely the place to stay
Stayed 2 nights in Aug 2024

8/10 Good

YuLung

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice new, clean and tidy, location is very good too. the beds are too soft, the sheets too hard and thick feel like sleeping into two plastic sheets. But it’s good value for what I paid though.
Stayed 1 night in Aug 2024

10/10 Excellent

Judith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for money. Clean & tidy room. Polite & friendly staff. Walking distance to town. Beautiful restaurant next door, wonderful food. Definitely recommend to stay. Its the second time my hubby & I have stayed, it will never disappoint you. Will continue to book there every time we pass through.
Stayed 1 night in Aug 2024

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Neila

Liked: Cleanliness, staff & service, property conditions & facilities
'Sissy' bars in the showers for those, (and any others) unsteady on their feet.
Stayed 1 night in Aug 2024

10/10 Excellent

Ricky

Stayed 1 night in Aug 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great stay at the Complex. Great location, clean, friendly staff.
Stayed 2 nights in Aug 2024

8/10 Good

ZACHARY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very pleasant
Stayed 2 nights in Jul 2024

10/10 Excellent

Craig

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great layout
Great service from the front counter when I turned up.
Stayed 4 nights in Jul 2024

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jul 2024

8/10 Good

Gareth, Thames

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Vaunjenzel

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 2 nights in Jun 2024

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything
Stayed 2 nights in Jun 2024

10/10 Excellent

pollyann

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was well situated and wasveryclea
Stayed 1 night in Jun 2024

10/10 Excellent

Heather

Travelled with partner
I liked the modern and plain decor. loved the big shower. Loved the quietness.
Stayed 1 night in Jun 2024

10/10 Excellent

Mags

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A really nice play to stay very accessible
Stayed 2 nights in Jun 2024

8/10 Good

Cecilia

Travelled with partner
Central location.
Stayed 1 night in Jun 2024

10/10 Excellent

YING

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
reception is friendly
Stayed 1 night in Jun 2024