In general the property was OK and we had a comfy stay. The location is fine, but ski in/out during our stay, due to the icy conditions, was challenging even for the intermediate skiers/boarders. For the less experienced is was too challenging and they ended up walking to/from the slopes. The house is dated and showing it's age. The furnishing are old and carpets are worn. It is advertised as a "luxury" home, but this is a stretch.
The most disappointing part of our stay was the condition of the hot tub. The water was dirty to the extent the bottom of the tub could not be seen. A thick layer of gray froth would build up on the water surface when the jets were turned on. Broken shards of glass were found in the tub and around it, from previous visitors. It was too dirty to enjoy and after the first use we contacted the management and left a voice message. We received no response for two days. Eventually after emailing them they responded indicating they would send someone to look at it. However, their response was disappointing/annoying as they indicated that it may be our fault for not washing before using the tub and that if the water required changing we would be charged. The maintenance person came and took one look at it and immediately agreed the water was too dirty and required changing. He was very pleasant and helpful. However, it did take an extra 48 hrs for the new water to warm up. Once cleaned and warm the tub was pleasant to use. Unfortunately, we only had a couple of evenings left in our stay to enjoy it.
During our stay two drains became blocked. The downstairs toilet and the kitchen sink. By the time maintenance arrived to fix these we had already unblocked them ourselves. The maintenance person (not the tub maintenance person) was somewhat gruff and insinuated it was our fault that the drains blocked, even after admitting he had been called out several times for the same issues previously in the season. Again, this is probably because the property is showing it's age and needs a bit more TLC than it's receiving.