Holiday Inn Express & Suites White Haven - Poconos, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express & Suites White Haven - Poconos, an IHG Hotel

Desk, iron/ironing board, free cots/infant beds, rollaway beds
Indoor pool
Combined shower/bathtub, hair dryer, towels
Exterior
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast included
  • Pool
  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
Route 940, White Haven, PA, 18661
  • Hickory Run State Park
    2 min drive
  • Split Rock Resort Indoor Waterpark
    9 min drive
  • Jack Frost Mountain Resort
    11 min drive
  • Wilkes-Barre, PA (AVP-Scranton Intl.)
    28 min drive

Room options

Standard Room, 2 Queen Beds

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • 32 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, Multiple Beds

  • 39 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Holiday Inn Express & Suites White Haven - Poconos, an IHG Hotel

Hotel in White Haven with free breakfast and 24-hour fitness centre
This smoke-free hotel features an indoor pool, a 24-hour fitness centre and a snack bar/deli. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, a business centre and conference space.
Holiday Inn Express & Suites White Haven - Poconos, an IHG Hotel offers 75 air-conditioned accommodations with coffee/tea makers and a hairdryer. 32-inch LCD televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit.

This White Haven hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Holiday Inn Express & Suites White Haven - Poconos, an IHG Hotel gets good marks from our customers. During your stay, you'll be close to Jack Frost Mountain Resort. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast offered
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business centre, a meeting room and conference space
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from Hickory Run State Park and 11 minutes from Jack Frost Mountain Resort
Holiday Inn Express & Suites White Haven - Poconos, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is available. WiFi and wired Internet are free in public spaces.

A 24-hour business centre and a meeting room are available. Event space at this hotel measures 603 square feet (56 square metres) and includes conference space. The business-friendly Holiday Inn Express & Suites White Haven - Poconos, an IHG Hotel also features a vending machine, laundry facilities, and express check-out. Self parking is free.

This White Haven hotel is smoke free.

Guests are served a free buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 603 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7:00 AM to 10 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express & Suites White Haven - Poconos White Haven
Holiday Inn Hotel White Haven-Lake
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Holiday Inn Express Hotel Suites White Haven Lake Harmony
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Holiday Inn Express & Suites White Haven - Poconos, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 487 out of 1003 reviews" "
Rating 8 - Good. 268 out of 1003 reviews" "
Rating 6 - Okay. 117 out of 1003 reviews" "
Rating 4 - Poor. 78 out of 1003 reviews" "
Rating 2 - Terrible. 53 out of 1003 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sharon, Philadelphia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jarvis

Liked: Cleanliness, staff & service, property conditions & facilities
Vince at check in was great. All staff that I encountered was also very friendly and accommodating. The room was quiet. AC worked well. Overall A
Stayed 1 night in Sep 2024

8/10 Good

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility and staff were really good. Service was excellent. The only thing that I did not like was the proximity to the highway, the rooms we had were very noisy.
Stayed 1 night in Sep 2024

6/10 Okay

mitos

Travelled with family
Liked: Cleanliness, staff & service, amenities
Well , staff was all very nice, the hotel had some issues with their hot water turning off, it happened 2 times in 12 hours, and the rooms that are at the end of the hall ,seem to be by some loud humming , a bit difficult to sleep.
Stayed 1 night in Sep 2024

4/10 Poor

Stephen

Liked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Carole

Travelled with family
Stayed 1 night in Sep 2024

10/10 Excellent

Carlita

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Mariela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay in this property. Only reasons for 4 stars is the cleanliness of the bathroom. Other than that , it was very pleasant. The breakfast was truly the best
Stayed 1 night in Sep 2024

10/10 Excellent

Jian, Bridgewater

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean, stuff is friendly, the hotel is located near highway, so it's convenient.
Stayed 1 night in Sep 2024

10/10 Excellent

Ishani

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, friendly staff.
Stayed 1 night in Sep 2024

2/10 Terrible

Jason

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Noisy roadwork all hours of the night. No sleep!!!
There was ongoing highway roadwork adjacent to the hotel. Gas powered saws running at 9-10pm, other tools through midnight and jackhammering at 330am. Needless to say there was no rest or quiet to be had, thus very little to no sleep. Despite the hotel being lightly occupied, the staff chose to have me occupy a room directly near the work zone instead on the opposite side of the building. When I told them about my stay they suggested that ‘next time’ I request a parking lot side room as if I knew what to expect ahead of time. Not very good customer service.
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great! And it was quiet and clean
Stayed 2 nights in Sep 2024

8/10 Good

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and welcome hotel! It was a great distance from the event I had scheduled in Long Pond, PA. Unfortunately my event was cancelled and I tried to cancel the hotel within the full refund time span that is posted on the website, and I was unable to get a refund. We kept the hotel and went to Tannersville outlets and did enjoy our stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Pamela

Stayed 1 night in Sep 2024

6/10 Okay

Rebekah

Disliked: Cleanliness
Stayed 1 night in Sep 2024

6/10 Okay

Suhaily Martinez

Travelled with family
Liked: Staff & service, amenities
When we arrived our room do not feel fresh and clean. At the time to take a shower the bathtub was clogged and we need it to wait until next day for the service. Good thing next day they fixed it and the room was clean and smelling so good. All staff was really friendly. The breakfast included was good.
Stayed 2 nights in Aug 2024

2/10 Terrible

Mohnish

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The sofa bed was the worst, the spring hurt my small brother. We even told the staff they did nothing for it. The sheets were nasty, they had yellow patches on them. The room smelled very bad, it was not properly cleaned. Not using this place again. Worst experience ever
Stayed 2 nights in Aug 2024

2/10 Terrible

Edward

Travelled with family
Disliked: Property conditions & facilities
Place went downhill within one year. Rusty water coming out of faucet. No towels in room. No hot or warm water for our entire stay. Undesirable continental breakfast. Pancake machine out of order. French toast, sticks, hard and cold
Stayed 1 night in Sep 2024

10/10 Excellent

sungjoon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

MOHAMMAD

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

fatih

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is generally nice but I think the noise comes in a lot because of the windows.
Stayed 1 night in Aug 2024

10/10 Excellent

Chiung-Ju, PHILADELPHIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Abu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

janira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly and They make a fabulous breakfast buffet. I didn't give 5 stars because I was cheated out of my room I was supposed to get a King bed plus a sofa bed and I only got a King bed
Stayed 3 nights in Aug 2024

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024