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Holiday Inn Express & Suites White Haven - Poconos by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites White Haven - Poconos by IHG

Desk, iron/ironing board, free cots/infant beds, rollaway beds
Indoor pool
Exterior
Exterior
Combined shower/bathtub, hair dryer, towels

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Laundry
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
Route 940, White Haven, PA, 18661
  • Split Rock Resort Indoor Waterpark
    ‪9 min drive‬
  • Lake Harmony
    ‪10 min drive‬
  • Jack Frost Mountain Resort
    ‪11 min drive‬
  • Wilkes-Barre, PA (AVP-Scranton Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 2 Queen Beds

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room

  • 32 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, Multiple Beds

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Suite, Multiple Beds

  • 39 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 1 King Bed with Sofa bed

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 1 King Bed

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Holiday Inn Express & Suites White Haven - Poconos by IHG

Hotel in White Haven with free breakfast and 24-hour fitness centre
This smoke-free hotel features an indoor pool, a 24-hour fitness centre and a snack bar/deli. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, a business centre and conference space.
Holiday Inn Express & Suites White Haven - Poconos by IHG offers 75 air-conditioned accommodations with coffee/tea makers and a hairdryer. 32-inch LCD televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit.

This White Haven hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Holiday Inn Express & Suites White Haven - Poconos by IHG gets good marks from our customers. During your stay, you'll be close to Split Rock Resort Indoor Waterpark. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast offered
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business centre, a meeting room and conference space
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 9 minutes by car from Split Rock Resort Indoor Waterpark and 6 minutes from White Haven South Trailhead
Holiday Inn Express & Suites White Haven - Poconos by IHG offers its guests an indoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is available. WiFi and wired Internet are free in public spaces.

A 24-hour business centre and a meeting room are available. Event space at this hotel measures 603 square feet (56 square metres) and includes conference space. The business-friendly Holiday Inn Express & Suites White Haven - Poconos by IHG also features a vending machine, laundry facilities, and express check-out. Self parking is free.

This White Haven hotel is smoke free.

Guests are served a free buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 603 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 10 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express & Suites White Haven - Poconos White Haven
Holiday Inn Hotel White Haven-Lake
Holiday Inn White Haven-Lake
Holiday Inn Express Suites White Haven Poconos
Holiday Inn Express White Haven Poconos Hotel
Holiday Inn Express White Haven Poconos
Hotel Holiday Inn Express & Suites White Haven - Poconos
Holiday Inn Express Hotel Suites White Haven Lake Harmony
Holiday Inn Express Poconos Hotel
Holiday Inn Express Poconos
Express White Haven Poconos
Holiday Inn Express Suites White Haven Poconos
Holiday Inn Express Suites White Haven Poconos by IHG
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Holiday Inn Express & Suites White Haven - Poconos by IHG Hotel

Holiday Inn Express & Suites White Haven - Poconos by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 550 out of 1117 reviews
Rating 8 - Good. 291 out of 1117 reviews
Rating 6 - Okay. 134 out of 1117 reviews
Rating 4 - Poor. 84 out of 1117 reviews
Rating 2 - Terrible. 58 out of 1117 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Andy

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
The place is ok. The staff at the front desk are very friendly and helpful. The only thing I didn’t like was the air conditioner being on in the pool area. It was too cold to have it on in 20-degree weather. And the pool water wasn’t as warm as it was supposed to be. But other than that I wouldn’t mind staying again. If I go again and the pool is as cold as it was I will not return to stay.
Stayed 2 nights in Dec 2024

10/10 Excellent

AnnaKatherine

Stayed 1 night in Aug 2024

10/10 Excellent

Dani

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay ever!
Anthony and John checked us in. They were absolutely amazing. Anthony made sure we had towels for the pool, John gave us a run down of all the times for quiet time and breakfast. Anthony check in on us the next day. Very personable, very professional, and perfect hosts. Give them a raise!
Stayed 2 nights in Dec 2024

8/10 Good

Caroline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was on the side of the highway so was too noisy. At the room next to us were a group of people that talk and laugb do hard so was very difficult to sleep
Stayed 1 night in Dec 2024

8/10 Good

ASHLEY, lebanon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly. And the hotel was clean including the floors, despite the snow and salt.
Stayed 2 nights in Dec 2024

10/10 Excellent

john

Stayed 1 night in Dec 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Room was fine. Close to ski resorts. Breakfast was average.
Stayed 2 nights in Dec 2024

10/10 Excellent

Patricia

Good
Stayed 2 nights in Dec 2024

10/10 Excellent

Edward J.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My visit to Jim Thorpe, PA
Had a wonderful experience at this hotel. The staff was awesome! Hotel is very clean and the bed was very comfortable!! The free breakfast was very good too! I highly recommend this Holiday Inn and look forward to staying there again!
Stayed 2 nights in Dec 2024

10/10 Excellent

Becky

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here multiple times and I've never been disappointed.
Stayed 1 night in Dec 2024

6/10 Okay

Mike

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Hot tub is not working. Also staff was wearing normal street clothes and not Holiday Inn uniforms. Walls are paper thin and we could hear the room next to us arguing until 2am. Doors are not soft close and you could hear every noise being made in the hallway. For a stay that cost $150 per night it does not justify the cost/experience ratio. It is far better than the comfort Inn nearby but still not a quality stay for the cost.
Stayed 1 night in Dec 2024

8/10 Good

Ilaben

Stayed 1 night in Nov 2024

10/10 Excellent

Jaya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Noah

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Nov 2024

8/10 Good

Rachela

Stayed 1 night in Nov 2024

10/10 Excellent

Kristine Mary

Liked: Cleanliness, staff & service, property conditions & facilities
n/a
Stayed 1 night in Nov 2024

10/10 Excellent

Hank Niel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was welcoming and room spacious
Stayed 1 night in Nov 2024

10/10 Excellent

Kylie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 night stay
Stopped in for an overnight stay. The woman at the front desk was so friendly. My room was clean and quiet. The pool is only 3 feet so perfecr for my younger kiddos and perfect location for us to hop on tbe turnpike. Will stay again!
Stayed 1 night in Nov 2024

10/10 Excellent

Usha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a pleasant stay with my family
Stayed 1 night in Nov 2024

10/10 Excellent

Ofra

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

MABEL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed one night on our way to Jim thorpe. Didnt really use the amenities but we had a good nights rest in a very clean room.
Stayed 1 night in Nov 2024

10/10 Excellent

Jeff

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Dorwin

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and comfy bed. We were in the king suite so plenty of room to spread out. Breakfast was really good with different options. My daughter liked the indoor pool. Great stay. The only hiccup was the last night we had no hot water. Lori at the front desk worked right on it and got the issue resolved. Friendly staff. Will stay again.
Stayed 3 nights in Nov 2024