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Sonesta White Plains Downtown

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sonesta White Plains Downtown

Indoor pool, pool loungers
Exterior
Reception
Lobby
Deluxe Room, 1 Queen Bed, Accessible (Mobility Tub) | Premium bedding, pillow-top beds, in-room safe, desk

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Free airport shuttle
  • Restaurant
  • Bar
    Bar
  • Room service
    Room service
  • Parking available
    Parking available

Explore the area

Map
66 Hale Ave, White Plains, NY, 10601
  • The Westchester Mall
    5 min walk
  • White Plains Hospital Center
    14 min walk
  • Galleria at White Plains
    16 min walk
  • White Plains, NY (HPN-Westchester County)
    9 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Executive Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Executive Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Corner (Corner)

Premium bedding, pillow-top beds, in-room safe, desk

Superior Room, 1 King Bed, Corner (Corner)

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Double Bed with Sofa bed

Hair dryer, towels

Executive Suite, 1 Double Bed with Sofa bed

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Executive Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed (One Bedroom)

Hair dryer, towels

Executive Suite, 1 King Bed (One Bedroom)

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 Queen Bed, Accessible (Mobility Tub)

Deluxe Room, 1 Queen Bed, Accessible (Mobility Tub) | Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 Queen Bed, Accessible (Mobility Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Premier Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

Sonesta White Plains Downtown

Hotel with a 24-hour fitness centre, a quick walk to The Westchester Mall
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. Airport pick-up is free. Additionally, a bar/lounge, a 24-hour business centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
Sonesta White Plains Downtown offers 402 accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. LCD televisions come with premium cable channels. Bathrooms include baths or showers and hairdryers.

In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Sonesta White Plains Downtown. During your stay, you're just a quick walk from The Westchester Mall. Enjoy features like free airport pick-up service, plus an indoor pool and a restaurant.
  • Enjoy American cuisine while dining at Mix Bar and Kitchen
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the proximity to shopping and the helpful staff
  • 5 minutes by foot from The Westchester Mall and a 3-minute drive from Westchester County Center
  • Free airport pick-up shuttle service
  • Pets welcome for a fee (restrictions apply)
Sonesta White Plains Downtown offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee.

A 24-hour business centre and meeting rooms are available. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly Sonesta White Plains Downtown. Parking is available for a fee. A complete renovation of Sonesta White Plains Downtown was completed in July 2024.

This White Plains hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 11:00 AM.
Mix Bar and Kitchen – This bar specialises in American cuisine and only serves dinner.
Whisk – This restaurant specialises in American cuisine and only serves breakfast. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Free airport pick-up shuttle
  • Parking on site (USD 20 per night)
  • Valet parking on site (USD 30 per night; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 24 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Mix Bar and Kitchen
  • Whisk

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Turndown service

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 14 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night
  • Resort fee: USD 28.59 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • In-room bottled water
  • In-room coffee
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 24 per person
  • Fee for in-room wireless Internet: USD 0.00 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 0.00 per day (rates may vary)
  • Self-parking fee: USD 20 per night
  • Valet parking fee: USD 30 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Sonesta White Plains Downtown offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel White Plains Downtown
Crowne Plaza White Plains Downtown
Crowne Plaza White Plains Downtown Hotel White Plains
Crowne Plaza White Plains Downtown Westchester County, NY
White Plains Crowne Plaza
Crowne Plaza White Plains Downtown Hotel
Crowne Plaza White Plains Downtown
Sonesta White Plains Downtown Hotel
Sonesta White Plains Downtown White Plains
Sonesta White Plains Downtown Hotel White Plains

Sonesta White Plains Downtown Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 613 out of 1095 reviews" "
Rating 8 - Good. 249 out of 1095 reviews" "
Rating 6 - Okay. 117 out of 1095 reviews" "
Rating 4 - Poor. 69 out of 1095 reviews" "
Rating 2 - Terrible. 47 out of 1095 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Stayed 9 nights in Aug 2024

10/10 Excellent

Michael

Stayed 5 nights in Aug 2024

10/10 Excellent

Christine

Business traveller
Liked: Staff & service, property conditions & facilities
It is currently under renovation but the rooms were great and they still had dining options at the hotel.
Stayed 3 nights in Aug 2024

10/10 Excellent

Wenkin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

6/10 Okay

Verified traveller

Business traveller
the hotel is very messy as it is undergoing construction. still, you are charged a 25 dollar service fee while there is no service really…
Stayed 1 night in Aug 2024

4/10 Poor

James

This is my “go to” hotel when staying in the area. While the renovation are a slight inconvenience it was the noise and smell of smoke from a near by room that made my stay unpleasant.
Stayed 2 nights in Aug 2024

10/10 Excellent

Seida

Liked: Cleanliness, staff & service, property conditions & facilities
I love it. No complaint.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ruben, MIDDLESEX

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk agent upon our arrival was very helpful. Hotel’s location is very close to many amenities and HPN airport as well.
Stayed 1 night in Aug 2024

2/10 Terrible

Elizabeth

Disliked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

xavier

Liked: Cleanliness, staff & service
The customer service is an experience of genuine warmth. Good Times👍
Stayed 4 nights in Aug 2024

2/10 Terrible

David

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Parking inconvenient, 4 hours pool open daily is ridiculous, smells bad, noisy construction, water turned off. Staff helpful but limited.
Stayed 1 night in Aug 2024

10/10 Excellent

Sloan

Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Business stay
Finding the entrance due to renovations not so great. Complimentary hot cups missing in room. AC thermostat set at 64 degrees and could not be changed. Had to be turned off to regulate the temperature. Service was friendly, room was clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Elmeriza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent. There are several restaurants within walking distance. Safe area. Accommodating staff. It would have been better if the pool was bigger. Overall, we had a wonderful 3-night stay!
Stayed 3 nights in Aug 2024

10/10 Excellent

Hong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel to stay
Stayed 1 night in Aug 2024

6/10 Okay

Mirtha Juana, Starkville

Travelled with family
Liked: Cleanliness
Across from Westchester mall. Quiet area. Airport shuttle could not be pre-scheduled and not available upon request. Did not know it was being remodeled and dining options were limit. We were given a quiet room.
Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
watch out for adjoining rooms!
I would recommend the hotel purely on location, as it is very close to downtown White Plains and the train station. However, be careful to avoid adjoining rooms. The walls and doors are so thin that we heard everything happening next door (and I mean everything)...we had restless nights listening to our neighbors have normal volume conversations and watching what felt like a respectful TV volume, but the walls are so thin that it felt like they were in the room with us. Also, the AC units were old and inefficient - the loud noise turning on woke most of our party, and the humidity in the room was so high that the towels wouldn't dry. Which, by the way, we had asked ot be refreshed each of the three nights we stayed, and which never happened. Also, check the price before you get the breakfast - a buffet cost our family of four $100 with tip. Staff was very friendly and the location is great, but not if you're looking for rest at the end of a long day.
Stayed 3 nights in Jul 2024

8/10 Good

John

Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
Positives: Everything in the room! 1. Awesome room! Clean and the Air conditioning is amazing! 2. The valet attendant was very nice, did not yell at you for double parking, and was accommodating. (Bald with go-tee) Negatives: Everything outside of the room. 1. They charge you $20 to park in their garage… they do not validate! 2. They are under construction so there are long lines to check in, the continental breakfast is in a hallway, and the bar/restaurant is in a conference room… it’s really awkward. 3. The continental breakfast is not free. They don’t even give free coffee. Not accommodating at all. 4. I worked with 2 front desk people. One was a young girl who seemed like she didn’t want to be there and ignored my question. The other was a really polite man who didn’t speak English well and didn’t understand my question.
Stayed 1 night in Aug 2024

6/10 Okay

natalie

Stayed 4 nights in Jul 2024

8/10 Good

Jennifer

Stayed 2 nights in Aug 2024

8/10 Good

Iheanacho

Liked: Cleanliness, staff & service, property conditions & facilities
Good Hotel at a bargain price!
Stayed 5 nights in Jul 2024

10/10 Excellent

Tanya

Stayed 2 nights in Jul 2024

10/10 Excellent

howard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

howard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Except at the facility is under the construction it was an excellent stay
Stayed 2 nights in Jul 2024

8/10 Good

Phillip

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024