The Opus Westchester, Autograph Collection

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Opus Westchester, Autograph Collection

Presidential Suite, 1 Bedroom, Non Smoking | Living area | 42-inch flat-screen TV with satellite channels, TV
Sauna, steam room, body treatments, hydrotherapy, hot stone massages
Indoor pool, open 8:00 AM to 8:00 PM, pool loungers
Lobby lounge
Egyptian cotton sheets, premium bedding, in-room safe, desk

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Pool
    Pool
  • Parking available
    Parking available
  • Gym
    Gym
  • Breakfast available
    Breakfast available

Explore the area

Map
3 Renaissance Square, White Plains, NY, 10601
  • Galleria at White Plains
    7 min walk
  • Pace University Law School
    11 min walk
  • The Westchester Mall
    12 min walk
  • White Plains, NY (HPN-Westchester County)
    15 min drive

Room options

Deluxe Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premier Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Premier Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Presidential Suite, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

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About this property

The Opus Westchester, Autograph Collection

Luxury hotel with 3 restaurants and full-service spa
This smoke-free hotel features 3 restaurants, a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a bar/lounge and a steam room are on-site. Housekeeping is available on request.
The Opus Westchester, Autograph Collection offers 146 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with satellite channels. Bathrooms include a separate bath and shower, dressing gowns, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a steam room and a 24-hour fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including hydrotherapy. The spa is open selected days.
During your stay at The Opus Westchester, Autograph Collection, you're just a quick walk from Galleria at White Plains. You'll find features such as free WiFi in public areas, plus 3 restaurants and a full-service spa.
  • Free WiFi
  • Enjoy Portuguese cuisine while dining at Kanopi
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with facials, body treatments or manicures and pedicures at the spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym and a steam room
  • Within a 15-minute walk of Galleria at White Plains and Pace University Law School
  • Pets welcome for a fee
The Opus Westchester, Autograph Collection offers its guests a full-service spa, an indoor pool, and a steam room. There are 3 restaurants on site, along with a nearby corner/local shop. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business centre and 6 meeting rooms are available. A 24-hour fitness centre, multilingual staff, and coffee/tea in common area are also featured at the luxury The Opus Westchester, Autograph Collection. For a fee, parking is available.

This 5-star White Plains hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 1:00 PM.
Kanopi – This restaurant specialises in Portuguese cuisine and only serves dinner.
The Opus Lounge – This café specialises in American cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 33 per day)

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 1:00 PM on weekends; USD 6 to 30 per person
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Kanopi
  • The Opus Lounge

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 6 meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open select days
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 10 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
  • Maximum 2 (weight limit: 50 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 40.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 6 to 30 per person
  • Valet parking fee: USD 33 per day
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 40.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a security system
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ritz-Carlton Westchester
Ritz-Carlton Westchester White Plains
Westchester Ritz-Carlton
Ritz Carlton White Plains
Ritz White Plains
White Plains Ritz-Carlton
The Opus Westchester
The Ritz Carlton New York Westchester
New York City White Plains Autograph Collection
The Opus Westchester, Autograph Collection Hotel
The Opus Westchester, Autograph Collection White Plains
The Opus Westchester, Autograph Collection Hotel White Plains

The Opus Westchester, Autograph Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 352 out of 473 reviews" "
Rating 8 - Good. 69 out of 473 reviews" "
Rating 6 - Okay. 29 out of 473 reviews" "
Rating 4 - Poor. 12 out of 473 reviews" "
Rating 2 - Terrible. 11 out of 473 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Michelle

Disliked: Staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

luise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
all around great staff, property service.
Stayed 2 nights in Aug 2024

10/10 Excellent

Albert

Stayed 1 night in Aug 2024

10/10 Excellent

Marc, St. Catharines

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 would come back again. Our room was spacious and clean. Lots of restaurants nearby and activities to do. Valet service was great and staff was personable and laidback. I can tell they still have The Ritz-Carlton hospitality ethics which is why the stay was so great!
Stayed 2 nights in Aug 2024

10/10 Excellent

Joaquin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great property and outstanding service.
Stayed 3 nights in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Damara

Liked: Staff & service
When we checked in weren't able to actually get to our room because we weren’t in the system. So we went to dinner and waited it out
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Business traveller, Travelled with family, Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
The room was left dirty, I expected better.
The place was beautiful and staff very helpful and observant. First impressions are everything and I paid for a king sized room. When i entered, there was garbage left, empty water bottle on the floor and dirty bandaid in the bathroom. The tv also did not work well, the outlet kept disconnecting. Beautify does not take away cleanliness. With the amount of money I paid i expected better.
Stayed 1 night in Jun 2024

10/10 Excellent

Yaffa

Stayed 2 nights in Jun 2024

10/10 Excellent

Lauren

Stayed 1 night in Jun 2024

10/10 Excellent

Rosalind

The suite was beautiful! Will definitely come back.
Stayed 1 night in Jun 2024

8/10 Good

Yanelsi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, luxury facilities, great food, good service, great location with lots of dining and shopping options. A great place to stay.
Stayed 3 nights in Jun 2024

10/10 Excellent

Dustin

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, excellent services
Stayed 1 night in Jun 2024

10/10 Excellent

Deborah Marie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

kevin

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
front desk service and response
Stayed 1 night in May 2024

4/10 Poor

kevin

Travelled with family
Tired Front desk had check in problems
Stayed 1 night in May 2024

10/10 Excellent

Lashawn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding service from the front desk team and Daniel in spa gives the best facial. Im back in less than two months. The red horse restaurant food is delicious and the staff is great. Must have the bacon its the best bacon ive ever had. Lol
Stayed 1 night in May 2024

6/10 Okay

amanda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We paid for the executive suite and check in should have been at 3pm and we had to wait 2 hours for our room to be ready..when you pay that price for a hotel room it should be ready by check in. It made us late for our plans that evening as we were celebrating our anniversary. So slightly disappointed.
Stayed 1 night in May 2024

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and relaxing
Stayed 1 night in Apr 2024

6/10 Okay

Somer

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Decent but Had Issues
Check-in agent was very nice. Server in the lobby bar, also very nice. Pool heater doesn’t work, it has been broken for several weeks and that is something that should be said ahead of time. Pool is totally freezing. One room service order never came, they said it “wasn’t put in” and no recovery was offered. Room was not ready until 4 for a 3pm check in.
Stayed 1 night in Apr 2024

6/10 Okay

Annie

Business traveller
Liked: Cleanliness, property conditions & facilities
I ordered an Amazon package that was delivered to the property and marked as received by reception. They told me they would check the cameras and call me back. They never did. My expensive shoe order was conveniently misplaced and no one bothered. I am a business travel with an office in White Plains. I will never return due to what is either dishonesty or lack of follow through.
Stayed 2 nights in Jan 2024

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight@Opus
Had an overnight work related stay, rooms were large, great bathroom with tub and excellent bed. Close to all
Stayed 1 night in Apr 2024

10/10 Excellent

John

Stayed 1 night in Apr 2024