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Cloud 9 Inn

2.5 star property

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Photo gallery for Cloud 9 Inn

Standard Double Room, 2 Queen Beds, Kitchen | Champagne service
Property entrance
Standard Condo, Multiple Beds, Kitchenette | Room amenity
Standard Suite, Multiple Beds, Kitchen | Room amenity
Free daily full breakfast

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Pet-friendly
  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Laundry

Explore the area

Map
3559 Caxton St, Whitecourt, AB, T7S 1P4
  • Scott Safety Centre
    ‪10 min walk‬
  • Allan & Jean Millar Centre
    ‪13 min walk‬
  • Whitecourt and District Forest Interpretive Centre
    ‪16 min walk‬
  • Whitecourt, AB (YZU)
    ‪9 min drive‬

Room options

View all photos for Standard Condo, Multiple Beds, Kitchenette

Standard Condo, Multiple Beds, Kitchenette | Room amenity

Standard Condo, Multiple Beds, Kitchenette

  • 68 sq m
  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Room amenity

Standard Room, 2 Queen Beds

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Economy Condo, Multiple Beds, Kitchenette (Pet Friendly)

Economy Condo, Multiple Beds, Kitchenette (Pet Friendly) | Desk, laptop workspace, soundproofing, iron/ironing board

Economy Condo, Multiple Beds, Kitchenette (Pet Friendly)

  • 68 sq m
  • Sleeps 6
  • 3 Queen Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Desk, laptop workspace, soundproofing, iron/ironing board

Room, 1 Queen Bed

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room, 1 Queen Bed (Pet Friendly)

Basic Room, 1 Queen Bed (Pet Friendly) | Desk, laptop workspace, soundproofing, iron/ironing board

Basic Room, 1 Queen Bed (Pet Friendly)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Kitchen

Standard Room, 1 Queen Bed, Kitchen | Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room, 1 Queen Bed, Kitchen

  • 31 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double Room, 2 Queen Beds, Kitchen

Standard Double Room, 2 Queen Beds, Kitchen | Room amenity

Standard Double Room, 2 Queen Beds, Kitchen

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Room, 2 Queen Beds (Pet Friendly)

Basic Room, 2 Queen Beds (Pet Friendly) | Desk, laptop workspace, soundproofing, iron/ironing board

Basic Room, 2 Queen Beds (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Suite, Multiple Beds, Kitchen

Standard Suite, Multiple Beds, Kitchen | Room amenity

Standard Suite, Multiple Beds, Kitchen

  • 55 sq m
  • Sleeps 6
  • 3 Queen Beds

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The price is CHF 67
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includes taxes & fees
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About this property

Cloud 9 Inn

Hotel in Whitecourt with free breakfast and 24-hour front desk
Along with a meeting room, this hotel has dry cleaning and laundry facilities. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, barbecues and a picnic area are on-site.
Cloud 9 Inn offers 110 air-conditioned accommodations with coffee/tea makers and a hairdryer. 50-inch LCD televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Whitecourt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the free breakfast at Cloud 9 Inn. During your stay, you'll be within walking distance of Scott Safety Centre. Features include free WiFi in public areas and free self-parking, plus dry cleaning service. This property offers pet-friendly amenities, such as food and water bowls.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a meeting room, laundry facilities and multilingual staff
  • Guests have great things to say about the breakfast and the clean guestrooms
  • Within a 15-minute walk of Scott Safety Centre and Allan & Jean Millar Centre
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Free breakfast is served daily. WiFi is free in public spaces. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Cloud 9 Inn. Free self parking is available.

Smoking is allowed in designated areas at this Whitecourt hotel.

Guests are served a free full breakfast daily from 5:30 AM to 8:30 AM.

Languages

English, Filipino, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free full breakfast available daily 5:30 AM to 8:30 AM

Things to do

  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Portable fan
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: 50 per cent of room rate

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 15 per pet, per night
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 15 per night.
  • Cots (infant beds) are available for CAD 10 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: 50 per cent of room rate (subject to availability)
  • Crib (infant bed) fee: CAD 10 per stay
  • Rollaway bed fee: CAD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 3.10686 mi (5 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Cloud 9 Inn Whitecourt
Cloud 9 Whitecourt
Cloud 9 Inn Hotel
Cloud 9 Inn Whitecourt
Cloud 9 Inn Hotel Whitecourt

Cloud 9 Inn Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 316 out of 533 reviews
Rating 8 - Good. 163 out of 533 reviews
Rating 6 - Okay. 42 out of 533 reviews
Rating 4 - Poor. 8 out of 533 reviews
Rating 2 - Terrible. 4 out of 533 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cassie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a great stay with a clean room and a great breakfast. Staff are always very friendly!
Stayed 1 night in Nov 2024

10/10 Excellent

Dave

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff are always very friendly and accommodating
Stayed 1 night in Oct 2024

8/10 Good

Martin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly, efficient and asked about our stay. It’s a great price for the quality you get. My only issue, and I know it’s a personal taste but the pillows were rock hard and heavy. Some people may say the mattresses are hard but I personally liked the firm mattress
Stayed 3 nights in Nov 2024

10/10 Excellent

Normand

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are very friendly, room was clean and comfortable. Hot breakfast is served to you (only one choice, but it was an acceptable choice). Very good coffee too!
Stayed 1 night in Nov 2024

10/10 Excellent

Dave

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, clean room. Excellent value considering I got a lovely newly renovated kitchenette for the same price everyone else was charging for a standard room. Comfortable bed, good linens. Nice location. Will be staying here every time I work in Whitecourt.
Stayed 9 nights in Oct 2024

8/10 Good

Tracy

Stayed 1 night in Aug 2024

10/10 Excellent

Cassie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a clean room and a great breakfast!
Stayed 1 night in Oct 2024

10/10 Excellent

Adam

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, room was clean. Comes with a big tv. Breakfast was great, very accommodating to get it to go. Would stay here again.
Stayed 1 night in Oct 2024

8/10 Good

Alex

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Gwyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Xxxyyyy
Stayed 1 night in Oct 2024

10/10 Excellent

DARYN

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will only stay at this Hotel in the Whitecourt area.
Stayed 1 night in Oct 2024

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were super friendly! The included breakfast was good and fast. My only criticism for the room was a musty smell on the linens. The only other complaint, which was not at all the fault of Cloud 9, was the other guests were obnoxiously loud most of the night on the second night we stayed.
Stayed 3 nights in Oct 2024

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Sara

Stayed 1 night in Sep 2024

10/10 Excellent

Caleb

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, great rooms, great value!
Stayed 1 night in Oct 2024

10/10 Excellent

Aleczander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this hotel, very clean, staff was lovely and breakfast was delicious. Would highly recommend if you’re staying in Whitecourt.
Stayed 1 night in Oct 2024

8/10 Good

Soledad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Leonard

Business traveller
Excellent, freshly cooked breakfast served personally by friendly staff. The staff came to my room to clean up a spilled coffee in 5 minutes. Best value for money I’ve had in a long time. Definitely come back here
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean property although the room we had was not renovated. Extremely friendly staff especially at breakfast. Impressed with the hospitality!!
Stayed 1 night in Sep 2024

8/10 Good

Soledad

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very reasonable price and Filipino workers are friendly and very professional. They are also very clean
Stayed 1 night in Sep 2024

8/10 Good

Austin

Stayed 1 night in Sep 2024

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Value for the price
Stayed 1 night in Sep 2024

10/10 Excellent

Bonnie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Impeccably clean rooms! Great breakfast!
The motel itself looked dated but interesting with the round windows. The room we stayed in was impeccably clean! The breakfast was fantastic with the cute coffee bar! Would definitely stay here again!
Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay for the price. Staff were very friendly and accommodating. Will stay again
Stayed 1 night in Sep 2024

10/10 Excellent

Hazel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024