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Wilderness Beach Hotel

3.0 star property

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Photo gallery for Wilderness Beach Hotel

Exterior
Outdoor pool
View from property
1 bedroom, desk, laptop workspace, blackout curtains
Outdoor pool

Reviews

6.2 out of 10

Popular amenities

  • Room service
  • 24/7 front desk
  • Pool
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
N2 National Highway, Wilderness, Western Cape, 6560
  • Wilderness National Park
    ‪15 min walk‬
  • Garden Route Trail
    ‪16 min walk‬
  • Acrobranch Wildwoods
    ‪19 min walk‬
  • George (GRJ)
    ‪23 min drive‬

Room options

Double Room, 2 Double Beds

  • 32 sq m
  • Beach view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Outdoor pool

The Wilderness Hotel

  • Pool
  • Spa
  • Restaurant
  • Air conditioning
3.9 out of 5, Good, (184)
The price is CHF 67
for 1 room
includes taxes & fees
10 Mar - 11 Mar
The Wilderness Hotel

About this property

Wilderness Beach Hotel

Beach hotel with outdoor pool and family fun
Guests of this beach hotel will appreciate convenient on-site amenities such as a steam room or a playground.
Wilderness Beach Hotel offers 150 accommodations with coffee/tea makers and complimentary bathrobes. Rooms open to balconies. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Wilderness hotel provides wired Internet access for a surcharge. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Wilderness Beach Hotel, you're just a quick walk from Cape Floral Region Protected Areas. Features include free self-parking, plus an outdoor pool and a restaurant.
  • Free self-parking
  • Enjoy ocean views while dining at GARDEN GRILL
  • WiFi in some public areas for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes an outdoor tennis court, a steam room and a sauna
  • Steps from Cape Floral Region Protected Areas and 10 minutes on foot from Garden Route National Park
  • Airport and shopping centre shuttle service available for a fee
Wilderness Beach Hotel offers its guests an outdoor pool, an outdoor tennis court, and a sauna. There's a restaurant on site. A business centre, 2 meeting rooms, and limo/town car service are available.

A computer station is on site and WiFi is available in public spaces for a fee. A terrace, multilingual staff, and gift shops/newsstands are also featured at the family-friendly Wilderness Beach Hotel. An airport shuttle (available 24 hours) and a shopping centre shuttle are available for a fee. Self parking is free.

This 3-star Wilderness hotel is smoke free.

GARDEN GRILL – Overlooking the ocean and garden, this restaurant serves lunch and dinner. Reservations are required.
Room service is available.

Languages

Afrikaans, English, Xhosa

Property amenities

Internet

  • Available in all rooms: Wired internet (ZAR 30 per day)
  • Available in some public areas: WiFi (ZAR 1 per minute)

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site

Food and drink

  • A restaurant

Restaurants on site

  • GARDEN GRILL

Things to do

  • Outdoor pool
  • Outdoor tennis court
  • Personal motorised watercraft
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Volleyball

Family friendly

  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Direct access to the beach
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Hand-held showerhead
  • Lift
  • Phone accessibility kit
  • Portable bathtub seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5 AM
Contactless check-in and check-out are available

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Wilderness Beach Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wired Internet: ZAR 30.00 per day (rates may vary)
  • Fee for wireless Internet in public areas: ZAR 1 per minute (rates may vary)
  • Airport shuttle fee: ZAR 280.00 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Wilderness Beach Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

Pearl Hotel Wilderness
Pearl Wilderness
Wilderness Beach Hotel
Wilderness Beach Hotel Hotel
Wilderness Beach Hotel Wilderness
Wilderness Beach Hotel Hotel Wilderness

Wilderness Beach Hotel Reviews

Reviews

6.2
Rating 10 - Excellent. 15 out of 104 reviews
Rating 8 - Good. 30 out of 104 reviews
Rating 6 - Okay. 26 out of 104 reviews
Rating 4 - Poor. 12 out of 104 reviews
Rating 2 - Terrible. 21 out of 104 reviews

6.8/10

Cleanliness

6.2/10

Staff & service

6.0/10

Amenities

5.0/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

8/10 Good

Linda

Stayed 1 night in Jan 2024

2/10 Terrible

Estelle

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

4/10 Poor

Louis

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Rochelle

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible experience... so much potential!!
I was looking forward to wonderful weekend away but the hotel just does not live up to its pictures, maybe it did 10 years ago. The hotel needs a serious refurb as well as the grounds of the hotel. The pool is definitely not this clean and blue as in the pictures anymore - it needs a paint job and a proper clean. The bed I slept in made such a noise when you moved, it was terrible. The carpets were so marked, it was gross. The whole experience staying at the hotel freaked me out and I wont be returning. Some of the staff were really helpful, especially at breakfast but is so sad they have to work at a hotel that is literally falling apart. The hotel has so much potential, being where they are situated, right by the ocean but I wouldn't recommend staying here to anyone. So sad.
Stayed 1 night in Feb 2023

10/10 Excellent

Kumarin

Stayed 3 nights in Apr 2022

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Happy Guest
Fantastic location and staff! Hotel a bit neglected, but comfortable. Fantastic Breakfast.
Stayed 3 nights in Dec 2021

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Widerness
Rooms were clean. Staff friendly. Stayed on the ground floor with easy access to beach. Beautiful and convenient setting. Beach is also prestine with interesting rock pools and good fishing close by. Plenty to do in the area.
Stayed 5 nights in Dec 2020

4/10 Poor

Mrs KM

Travelled with family
Disliked: Property conditions & facilities, room comfort
Outdated and run down
We could check in from 2pm, but when we arrived at 3pm our room wasn't completely ready. No pillowcases on the one bed and even though we'd booked for 4 people there were only 2 towels provided. The TV channels weren't working and it took a day and a half for maintenance to be called to fix it. (In fairness once he was called the maintenance guy was friendly and sorted it out quite quickly) The shower leaked quite badly and there's no extractor fan in the bathroom - also there was very little cold water pressure. Every morning breakfast was chaotic. The hotel seems to have insufficient parking so we had to park quite far away which was quite inconvenient with our toddler and baby. It's situated really nicely close to the beach but the outdoor shower is broken so you end up walking sand back into the hotel. There isn't much security at this hotel that we could see either - it's incredibly easy to just walk around and into the pool area and from there into the hotel.
Stayed 5 nights in Dec 2019

10/10 Excellent

Helgard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
I like the fact that it is close to the beach. I didn't like the room cleanliness and lack of variety at breakfast.
Stayed 6 nights in Dec 2018

6/10 Okay

Dougie

Liked: Cleanliness, room comfort

8/10 Good

Mogamat Nur

Liked: Cleanliness, staff & service, room comfort
Halal option in the Garden Route.
A beautiful location. The hotel is a bit dated but is an excellent option to explore the garden route from. Nice breakfast. Halal food services.

2/10 Terrible

Nashieta

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Disappointed
Not what I had expected

2/10 Terrible

Cathi

Disliked: Cleanliness, property conditions & facilities, room comfort
So disappointing. Pictures on website deceiving. Out-of-control school touring groups making noise all night.Smelly. Everything very run down. Totally disappointing. Stayed only 1 night then checked out early. Did not even stay for breakfast.

6/10 Okay

Peter, London

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Brilliant situation
Ran out of fruit, Honey, Marmalade and coffee. We asked for ordinary day to day items which we were told were out of stock. They were every day and the staff were unhelpful. They were not trained and there appeared to be no supervision. There were few guests--never more tun 20 out of 150 rooms. Most were of Chinese origin on bus tours of the Garden Route. Their were no facilities in the hotel that worked at all.
Stayed 6 nights in Jan 2018

2/10 Terrible

Silvano

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2018

8/10 Good

Sachin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a value for money stay, I’m sure a bit of a revamp will make it 100%. Located in a beautiful spot
Stayed 2 nights in Jan 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
The place and location is very beautiful. But The service at the hotel was terrible. The breakfast has a lot to be desired.i certainly did not get value for my money
Stayed 3 nights in Dec 2017

6/10 Okay

MIHAI

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
diasppointed
the place is very neglected, outside buildings and gardens especially. curtains were off the hooks, no spoons for coffee available.
Stayed 1 night in Nov 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A shocker
Hotel needs attention: poor maintenance and in need of a general overhaul. Lights and extraction fan not working, tv fuzzy, no wireless connection in rooms, no sign of security and general management. Photographs on web page misleading. Avoid at all costs.
Stayed 1 night in Jul 2017

6/10 Okay

Malcolm

There was not enought bath towels. TV siginals bad Not enought food for every body

2/10 Terrible

Paulo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
TERRIBLE SERVICE - BY INCOMPETENT STAFF
As I love visiting the Wilderness, this was by far the worst ever hotel that I have booked. Staff has absolutely no consideration for you their guests, noise level was terrible, room was full of bugs, no tv remote supplied, no bath mat, no hand towel, had to practically beg for an extra toilet roll.....I will never consider booking this hotel again, I also think Hotels.com should consider removing them from your site. Unless you don't mind having such an incompetent hotel added to your list......what should have been a relaxing stay turned into a miserable seven days......SAD !!!!!! A tiny, bad smelling, damp little room is where you will find Wi-Fi facilities....what a laugh!

2/10 Terrible

Unathi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The welcoming was not ok according to my understanding we were supposed to be told about the facilities of the hotel,meals available to purchase and about surrounding erea if we want to go out of the hotel so all in all we had to ask everything ourself so the service was not ok at all.