8/10 Good
Jorge, Indialantic
19 Oct 2024
Liked: Amenities
Disliked: Cleanliness
I have mixed feelings about my 4 day stay during the end of September. I was in a single room which was a reasonable size for a single with a nice view. Breakfast was very good. Staff was pleasant and helpful. Hotel restaurant had very good food (saw many locals eating there) and was reasonably was priced. Only a few minutes walk to the train station from which you can get anywhere in the Jungfrau region (I prefer Wilderswil to Interlaken as a gateway to mountain hiking and sightseeing). My problem was the bathroom smelled like a public urinal that had not been cleaned for days. I arrived late (after housekeeping left) and my own attempts to clean were unsuccessful at elliminating the stench. I mentioned this to the front desk again the following morning and recommended a housekeeping supervisor check the room (it was that bad). I fully expected the problem to be resolved when I returned, but the oder was only minimally improved (if any). I have traveled extensively - including dozens of trips to Europe and have never encountered a bathroom odor problem like this. I assume it was a problem related to the toilet or vinyl flooring in the bathroom (both looked very old). I was told the hotel was fully booked, so I just put up with the unpleasant oder for my entire stay and didn't bother to report again (fortunately, I spent very little time in the room). This problem is hopefully isolated to room #205 and hopefully management has subsequently corrected it.
Jorge
Stayed 3 nights in Sep 2024