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The Woodlands

4.0 star property

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Photo gallery for The Woodlands

Exterior
Indoor pool, pool loungers
Lobby sitting area
Lobby
5 bars/lounges, cocktail bar, lobby lounge

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Pool
  • Pet-friendly
  • Breakfast available
  • Parking included

Explore the area

Map
1073 Highway 315, Wilkes-Barre, PA, 18702
  • Mohegan Sun at Pocono Downs
    ‪3 min drive‬
  • Geisinger Wyoming Valley Medical Center
    ‪3 min drive‬
  • Mohegan Sun Arena at Casey Plaza
    ‪5 min drive‬
  • Wilkes-Barre, PA (AVP-Scranton Intl.)
    ‪12 min drive‬

Room options

View all photos for Premium Room NK1

Premium Room NK1 | Desk, blackout curtains, iron/ironing board, free WiFi

Premium Room NK1

  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Panoramic Single Room HNK

Panoramic Single Room HNK | Desk, blackout curtains, iron/ironing board, free WiFi

Panoramic Single Room HNK

  • Sleeps 2
  • 1 King Bed

View all photos for Confort Room NK

Confort Room NK | Desk, blackout curtains, iron/ironing board, free WiFi

Confort Room NK

  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Double Room NDD

Comfort Double Room NDD | Desk, blackout curtains, iron/ironing board, free WiFi

Comfort Double Room NDD

  • Resort view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Double Room NDD2

Deluxe Double Room NDD2 | Desk, blackout curtains, iron/ironing board, free WiFi

Deluxe Double Room NDD2

  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Double Room NDDNB

Comfort Double Room NDDNB | Desk, blackout curtains, iron/ironing board, free WiFi

Comfort Double Room NDDNB

  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Double Room NDD1

Comfort Double Room NDD1 | Desk, blackout curtains, iron/ironing board, free WiFi

Comfort Double Room NDD1

  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Room NKNB

Comfort Room NKNB | Desk, blackout curtains, iron/ironing board, free WiFi

Comfort Room NKNB

  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Room NQ

Comfort Room NQ | Desk, blackout curtains, iron/ironing board, free WiFi

Comfort Room NQ

  • Resort view
  • Sleeps 3
  • 1 Queen Bed

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About this property

The Woodlands

Pet-friendly hotel connected to the convention centre in Wilkes-Barre with 2 restaurants
This hotel features 2 restaurants, a casino and an indoor pool. Free WiFi in public areas, free self parking and a free casino shuttle are also provided. Additionally, 5 bars/lounges, a snack bar/deli and a conference centre are on-site. Housekeeping is available on request.
The Woodlands offers 150 accommodations with coffee/tea makers and complimentary newspapers. 36-inch flat-screen televisions come with premium digital channels. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs and body treatments.
Our customers tell us that they can't get enough of the helpful staff at The Woodlands. During your stay, you'll be connected to the convention centre and close to Mohegan Sun at Pocono Downs. Features include free WiFi in public areas, free self-parking and a free casino shuttle.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy American cuisine at Crescenzos, one of the property's 2 restaurants and 5 bars/lounges
  • Buffet breakfast served weekends for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from Mohegan Sun at Pocono Downs and 5 minutes from Mohegan Sun Arena at Casey Plaza
  • Free casino shuttle service
  • Dogs welcome for a fee (restrictions apply)
There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 5 bars/lounges. Business amenities include a business centre and 9 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 3500 square feet (325 square metres) and includes a conference centre. A casino, an indoor pool, and spa services are also featured at the business-friendly The Woodlands. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Wilkes-Barre hotel.

For a fee, guests can enjoy a buffet breakfast on weekends from 7:00 AM and 10:00 AM.
Crescenzos – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner.
Shogun Japanese – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
Crescenzos Lounge – This cocktail bar serves breakfast, lunch and dinner. Happy hour is offered. Open daily.
Executive Lounge – On-site lobby lounge. Open daily.
Evolution Night Club – On-site bar. Open daily.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free casino shuttle
  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Weekend buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 13.99 for adults and USD 13.99 for children
  • 2 restaurants
  • 5 bars/lounges
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Crescenzos
  • Crescenzos Lounge
  • Evolution Night Club
  • Executive Lounge
  • Shogun Japanese

Things to do

  • 4 slot machines
  • Casino (108 square feet of space)
  • Indoor pool
  • Shopping
  • Ski passes
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (3,500 square foot of space)

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 11 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cots (infant beds) are available for USD 10.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 13.99 for adults and from USD 13.99 for children
  • Pet fee: USD 30 per accommodation, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Woodlands Inn
Woodlands Inn Wilkes-Barre
Woodlands Wilkes-Barre
The Woodlands Hotel
The Woodlands Wilkes-Barre
The Woodlands Hotel Wilkes-Barre
The Woodlands Inn Ascend Hotel Collection
The Woodlands Inn an Ascend Hotel Collection Member

The Woodlands Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 460 out of 1007 reviews
Rating 8 - Good. 246 out of 1007 reviews
Rating 6 - Okay. 146 out of 1007 reviews
Rating 4 - Poor. 91 out of 1007 reviews
Rating 2 - Terrible. 64 out of 1007 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couples getaway
Clean and quiet hotel. Unfortunately the pool and laundry were closed.
Stayed 2 nights in Nov 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Domonique

Travelled with family
Disliked: Staff & service
Front desk staff was unable to get reservations correct. I called 3 times to confirm and reservations were wrong each time. No heat in the room on snowy day. Power went out for 2 days. Tried to cancel a room and phones didn’t work. Just bad all around.
Stayed 2 nights in Nov 2024

8/10 Good

Jeffrey

Liked: Staff & service, room comfort
2 nite getaway.
Power outage affected our stay. No hot water otherwise room was ok. Easy ride to casino and mohegan sun arena.
Stayed 2 nights in Nov 2024

2/10 Terrible

Daniel

Travelled with family, Travelled with pets, Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Let’s start with a bit of a backstory: a party of 15 of us arrived Friday evening. There was a small snowstorm that day. The Woodlands resort apparently lost power because of it on Friday morning. None of us received a phone call to notify us of this issue. When we get to the hotel around 7PM, they are turning people away saying there is a shortage of rooms. They reluctantly gave us all rooms, all of which had a plethora of issues. Most of the rooms had only partial electricity and no heat. We did not have an option to stay somewhere else, as the manager, Nobu, refused to give us a refund. At 2AM, I was woken up to the carbon monoxide detector in my room going off. We let the front desk know, who did nothing. Turns out they were running 3 diesel powered generators inside with no ventilation. I called the Plains fire department, which showed up quickly. They tested the carbon monoxide levels in the room where the generators were, which read at dangerous and potentially life threatening levels. The fire department turned off the generators (which turned out to not even be powering anything, as the hotel only had a blown fuse and was receiving all of their electricity from the street). We were told to not go to sleep, as they tested other areas of the hotel. We were finally given the go ahead to sleep at 5AM. Nobu refused to give us a refund for this issue. He was incredibly rude to us and to his employees. We all paid full price for this horrible and scary experience.
Stayed 2 nights in Nov 2024

10/10 Excellent

Joseph

Stayed 4 nights in Oct 2024

8/10 Good

Mary

Stayed 2 nights in Nov 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, good restaurant and great prices.
Stayed 1 night in Nov 2024

8/10 Good

Melissa, Harrisburg

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
You should NOT have to pay to get into the bars that have bands when you are clearly staying there! That’s ridiculous!
Stayed 2 nights in Nov 2024

10/10 Excellent

Nicollette

Stayed 1 night in Nov 2024

10/10 Excellent

Amy

Stayed 2 nights in Oct 2024

6/10 Okay

Martin

Stayed 2 nights in Oct 2024

4/10 Poor

Erika

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property is conveniently located but we booked through Expedia and the room said it slept four. Upon arrival it very clearly only slept two. The front desk was really great but housekeeping needs training on appropriate behavior We had been traveling for a week and about 6 hours that day And we're just ready to settle. We ended up having to change rooms which was double the price. Called a presidential suite The pull-out sofa in this room was absolutely horrendous. They had no extra blankets. There was mold all over the double shower. The two extra blankets they dropped off looked like random throws. They pulled it up somebody's car.. One was covered in white residue and the other was actually crusty. All of the furniture in this suite is old and scratched up with Large areas of paint missing. The woodlands used to be known as a really nice establishment. I haven't been back to the area in close to a decade and can tell it has gone downhill. We travel often And pretty regularly get Suites to accommodate our family size And I would say there was nothing presidential about this location other than a jetted tub. We were in a hurry to get on the road or else I would have asked to speak to a manager that morning before we left. I did get photos of everything
Stayed 2 nights in Nov 2024

6/10 Okay

Nadine

Jacuzzi, gym and shuttle were all closed
Stayed 3 nights in Nov 2024

8/10 Good

Randy

Travelled with partner
Very noisy
Stayed 1 night in Nov 2024

10/10 Excellent

Tracy

Stayed 2 nights in Oct 2024

10/10 Excellent

Joshua

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 2 nights in Sep 2024

10/10 Excellent

Melinda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Nov 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in- friendly courteous staff
Stayed 1 night in Nov 2024

2/10 Terrible

Oleg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property charged us for something we were not aware of
Stayed 2 nights in Nov 2024

8/10 Good

olive

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Flies in the room, hair on clean towels
Stayed 1 night in Oct 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024