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Hotel Ballast Wilmington, Tapestry Collection by Hilton

4.0 star property

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Photo gallery for Hotel Ballast Wilmington, Tapestry Collection by Hilton

Terrace/patio
Point of interest
Exterior
Premium bedding, down duvets, pillow-top beds, in-room safe
Point of interest

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • 24/7 front desk
  • Bar

Explore the area

Map
301 N Water St, Wilmington, NC, 28401
  • Wilmington Convention Center
    ‪4 min walk‬
  • Riverwalk
    ‪4 min walk‬
  • Battleship North Carolina
    ‪5 min drive‬
  • Wilmington, NC (ILM-Wilmington Intl.)
    ‪7 min drive‬

Room options

View all photos for Room, 1 King Bed (Historic View)

Lobby

Room, 1 King Bed (Historic View)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, River View (Mobility & Hearing, Roll-in Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, River View (Mobility & Hearing, Roll-in Shower)

  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Lobby

Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Accessible, City View (Mobility)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom, Accessible, City View (Mobility)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, River View (Mobility, Roll-in Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, River View (Mobility, Roll-in Shower)

  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Historic View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Historic View)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Historic View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed (Historic View)

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, City View (Mobility)

Lobby

Suite, 1 Bedroom, Accessible, City View (Mobility)

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Bridal)

Suite, 1 Bedroom (Bridal) | Living area | Flat-screen TV

Suite, 1 Bedroom (Bridal)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds (Historic View)

Lobby

Junior Suite, 2 Double Beds (Historic View)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, River View

Room, 2 Double Beds, River View | Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, River View

  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom

  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, River View

Room, 1 King Bed, River View | Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, River View

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Historic View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds (Historic View)

  • City view
  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Ballast Wilmington, Tapestry Collection by Hilton

Art Deco hotel with free airport shuttle and 24-hour fitness centre
An outdoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site. Housekeeping is available on request.
Hotel Ballast Wilmington, Tapestry Collection by Hilton offers 272 air-conditioned accommodations with laptop-compatible safes and a safe. Pillowtop beds feature down duvets and premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Hotel Ballast Wilmington, Tapestry Collection by Hilton's great location gets high marks from our customers. During your stay, you're just a quick walk from Riverwalk. Enjoy features like free WiFi in public areas and a free round-trip airport shuttle, plus an outdoor pool.
  • Free WiFi and wired Internet
  • Enjoy pool views while dining at Board & Barrel
  • Full breakfast served weekends for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the proximity to shopping
  • Steps from Riverwalk and 3 minutes on foot from Cape Fear Community College
  • Free airport shuttle service
Hotel Ballast Wilmington, Tapestry Collection by Hilton offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and 15 meeting rooms are available. Event space at this hotel measures 20000 square feet (1858 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hotel Ballast Wilmington, Tapestry Collection by Hilton. A roundtrip airport shuttle is free (available 24 hours). Parking is available for a fee.

This 4-star Wilmington hotel is smoke free.

For a fee, guests can enjoy a full breakfast on weekends from 7:00 AM and 11:00 AM.
Board & Barrel – Overlooking the pool, this restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Buffalo Bayou – This coffee shop only serves light fare. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • Parking on site (USD 22 per day; includes in/out privileges)
  • Valet parking on site (USD 27 per day; includes in/out privileges)

Food and drink

  • Weekend full breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 60 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Board & Barrel
  • Buffalo Bayou

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15 meeting rooms
  • 20,000 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • On a river
  • On the boardwalk/promenade
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5 to 60 per person
  • Self-parking fee: USD 22 per day (in/out privileges)
  • Valet parking fee: USD 27 per day (in/out privileges)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Riverside Hotel Wilmington
Hilton Riverside Wilmington
Hilton Wilmington
Hotel Ballast Wilmington Tapestry Collection Hilton
Riverside Hilton Wilmington
Riverside Wilmington
Wilmington Hilton
Wilmington Hilton Riverside
Wilmington Riverside
Wilmington Riverside Hilton
Hilton Wilmington Riverside Hotel Wilmington
Hilton Wilmington Riverside Hotel
Hilton Riverside
Hotel Ballast Tapestry Collection Hilton
Ballast Wilmington Tapestry Collection Hilton
Ballast Tapestry Collection Hilton
Hilton Ballast Wilmington Tapestry Collection by Hilton
Hotel Ballast Wilmington, Tapestry Collection by Hilton Hotel

Hotel Ballast Wilmington, Tapestry Collection by Hilton Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 581 out of 1115 reviews
Rating 8 - Good. 242 out of 1115 reviews
Rating 6 - Okay. 150 out of 1115 reviews
Rating 4 - Poor. 79 out of 1115 reviews
Rating 2 - Terrible. 63 out of 1115 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Dec 2024

8/10 Good

Jonathan, Falls Church

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place.
Stayed 1 night in Nov 2024

8/10 Good

Bruce, Glendale

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, but the doors slam and its cashless...
Stayed 1 night in Dec 2024

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything waterfront
Stayed 2 nights in Nov 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good would recommend
Stayed 2 nights in Dec 2024

4/10 Poor

Lauren

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
There was no fridge, the sink would not drain and the fire alarm woke us up first thing in the morning. For as much as we paid for this room, we were disappointed on multiple aspects of our stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Ryan, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great restaurant and bar and great staff
Stayed 2 nights in Nov 2024

10/10 Excellent

Jon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always love staying here!
Stayed 3 nights in Nov 2024

10/10 Excellent

Julia, Raleigh

Stayed 2 nights in Sep 2024

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

jamaica

Liked: Cleanliness, staff & service, room comfort
Room with a view
The hotel is old. The heating unit takes a while to work. The workers are nice. The view of the battle ship is nice.
Stayed 3 nights in Nov 2024

4/10 Poor

Brendan

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I recently stayed at Hotel Ballast, and while there were some positives, I left feeling disappointed overall. The good: The staff were incredibly kind, respectful, and helpful. Our check-in process was smooth, and they kindly allowed us to check in early, which was much appreciated. The bed itself was comfortable, and the hotel has a nice atmosphere. The not-so-good: Unfortunately, the cleanliness and attention to detail in the room were not up to par for a hotel of this caliber. Upon entering, we noticed dry blood stains on the bed sheets, which was very unsettling. When we called the front desk, the staff were understanding but couldn’t switch our room since the hotel was fully booked. Housekeeping replaced the sheets, but the “new” ones also had pen stains. For the price we paid, I expected clean, unstained linens. Additionally, the toilet in our room had visible brown stains around the rim, which was another disappointing detail that detracted from the experience. Overall, the staff’s kindness and efforts made the stay bearable, but I wouldn’t choose to stay here again. Cleanliness and attention to detail are crucial, especially for a hotel that markets itself as high-end.
Stayed 2 nights in Nov 2024

6/10 Okay

Ibrahim

No
Stayed 2 nights in Nov 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The new restaurant was amazing! Breakfast restaurant was ok. Hispanic AA meeting on Friday night was a nightmare! Screaming and shouting in the hallways ! Our door was pounded on! Where is the security? It made us feel very unsafe!
Stayed 3 nights in Nov 2024

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a nice place to stay on the river front.
The room was a bit small, the decor was very nice. The view of the river was beautiful. Great location on the river walk, and one block from Front Street. Breakfast was awesome. The sink in the bathroom was way too shallow. It was very awkward to rinse a tooth brush or put water in a cup. If the faucet was higher it would have been ok. The rooms do not have refrigerators. We always use them when we travel.
Stayed 2 nights in Nov 2024

10/10 Excellent

Terry

Stayed 2 nights in Nov 2024

4/10 Poor

Lora

Disliked: Staff & service, amenities, property conditions & facilities
Front desk and valet staff were extremely nice and helpful. Make sure you read the in room amenities - No fridge, no coffee/tea maker. Shower water pressure was a light rain, if you like that. Toilet flushing, watch it swirl for 90 seconds and try again. TV didn’t work and maintenance came by while we were out and “fixed it” only to have it stop working again after trying to change the channel. Food in the bar was subpar for the price. $20 for a burnt crab cake and another $10 for an overdressed Caesar Salad with no flavor. Won’t be returning in December.
Stayed 2 nights in Nov 2024

4/10 Poor

Darren

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
We were very excited to have a hotel close by the wedding we attended, but after our arrival (which was late in the evening) when we entered the hotel lobby, there was a very unusual odor (almost like a sewer smell). My husband and I just shrugged that off, as we were both exhausted. However, when we took showers, the water wasn’t draining well at all, so we were left standing in several inches of dirty water while we tried to shower. The worst part of the stay was that around 2 am, we all 4 woke up drenched in sweat because the temperature was almost 80 degrees in the room, yet the thermostat was set to the cool setting and we couldn’t get it to change. My daughter went to the gym to cool off and I had to sit next to the cold window to cool down. We didn’t complain at that point because it was so late. When we checked out the next morning, the front desk told us they would comp us for half of the bill, but only refunded us for the $25 valet parking. We were told they couldn’t do anything more except give us another one night stay because we booked through a 3rd party. One positive note, though….. the coffee at the coffee bar downstairs was excellent. We couldn’t make coffee in our room because the coffee maker didn’t work either.
Stayed 1 night in Nov 2024

10/10 Excellent

Kayla

Stayed 1 night in Nov 2024

10/10 Excellent

ANDREA, CHARLOTTE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean and updated in the historic district of the downtown area.
Stayed 1 night in Nov 2024

10/10 Excellent

Jasmine M.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loveee!
Loved the location!! Friendly staff! Will revisit in the near future!
Stayed 1 night in Nov 2024

8/10 Good

Pam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 2 nights in Nov 2024

10/10 Excellent

eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Katy

Travelled with family
Liked: Cleanliness, staff & service, amenities
The front desk staff were nice. The hotel is dated but comfortable. The phone in the room did not work so we could not easily call down to the Valet and the alarm went off at 6am the first morning. Also I was overcharged for parking and food that I did not use or receive. The front desk staff refunded the charges but still waiting on the pending charges to fall off my credit card. Overall the stay was pleasant, I would give them another try in the future.
Stayed 2 nights in Nov 2024