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Hotel Ballast Wilmington, Tapestry Collection by Hilton

4.0 star property

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Photo gallery for Hotel Ballast Wilmington, Tapestry Collection by Hilton

Terrace/patio
Point of interest
Point of interest
Exterior
Premium bedding, down duvets, pillow-top beds, in-room safe

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • 24/7 front desk
  • Bar
  • Parking available
  • Breakfast available
  • Pool

Explore the area

Map
301 N Water St, Wilmington, NC, 28401
  • Cape Fear Community College
    ‪3 min walk‬
  • Wilmington Convention Center
    ‪4 min walk‬
  • Riverwalk
    ‪4 min walk‬
  • Wilmington, NC (ILM-Wilmington Intl.)
    ‪7 min drive‬

Room options

View all photos for Room, 1 King Bed (Historic View)

Lobby

Room, 1 King Bed (Historic View)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, River View (Mobility & Hearing, Roll-in Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, River View (Mobility & Hearing, Roll-in Shower)

  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Lobby

Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Accessible, City View (Mobility)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom, Accessible, City View (Mobility)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, River View (Mobility, Roll-in Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, River View (Mobility, Roll-in Shower)

  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Historic View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Historic View)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Historic View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed (Historic View)

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, City View (Mobility)

Lobby

Suite, 1 Bedroom, Accessible, City View (Mobility)

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Bridal)

Suite, 1 Bedroom (Bridal) | Living area | Flat-screen TV

Suite, 1 Bedroom (Bridal)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds (Historic View)

Lobby

Junior Suite, 2 Double Beds (Historic View)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, River View

Room, 2 Double Beds, River View | Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, River View

  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom

  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, River View

Room, 1 King Bed, River View | Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, River View

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Historic View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds (Historic View)

  • City view
  • Sleeps 4
  • 2 Double Beds

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Exterior

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  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
4.5 out of 5, Wonderful, (1002)
The price is CHF 158
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includes taxes & fees
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About this property

Hotel Ballast Wilmington, Tapestry Collection by Hilton

Art Deco Wilmington hotel in Downtown Wilmington with free airport shuttle
An outdoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site. Housekeeping is available on request.
Hotel Ballast Wilmington, Tapestry Collection by Hilton offers 272 air-conditioned accommodations with laptop-compatible safes and a safe. Pillowtop beds feature down duvets and premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Hotel Ballast Wilmington, Tapestry Collection by Hilton's great location gets high marks from our customers. During your stay, you're just a quick walk from Riverwalk. Enjoy features like free WiFi in public areas and a free round-trip airport shuttle, plus an outdoor pool.
  • Free WiFi and wired Internet
  • Enjoy pool views while dining at Board & Barrel
  • Full breakfast served weekends for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Riverwalk and 3 minutes on foot from Cape Fear Community College
  • Free airport shuttle service
Hotel Ballast Wilmington, Tapestry Collection by Hilton offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and 15 meeting rooms are available. Event space at this hotel measures 20000 square feet (1858 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hotel Ballast Wilmington, Tapestry Collection by Hilton. A roundtrip airport shuttle is free (available 24 hours). Parking is available for a fee.

This 4-star Wilmington hotel is smoke free.

For a fee, guests can enjoy a full breakfast on weekends from 7:00 AM and 11:00 AM.
Board & Barrel – Overlooking the pool, this restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Buffalo Bayou – This coffee shop only serves light fare. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • Parking on site (USD 22 per day; includes in/out privileges)
  • Valet parking on site (USD 27 per day; includes in/out privileges)

Food and drink

  • Weekend full breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 60 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Board & Barrel
  • Buffalo Bayou

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15 meeting rooms
  • 20,000 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • On a river
  • On the boardwalk/promenade
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5 to 60 per person
  • Self-parking fee: USD 22 per day (in/out privileges)
  • Valet parking fee: USD 27 per day (in/out privileges)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Riverside Hotel Wilmington
Hilton Riverside Wilmington
Hilton Wilmington
Hotel Ballast Wilmington Tapestry Collection Hilton
Riverside Hilton Wilmington
Riverside Wilmington
Wilmington Hilton
Wilmington Hilton Riverside
Wilmington Riverside
Wilmington Riverside Hilton
Hilton Wilmington Riverside Hotel Wilmington
Hilton Wilmington Riverside Hotel
Hilton Riverside
Hotel Ballast Tapestry Collection Hilton
Ballast Wilmington Tapestry Collection Hilton
Ballast Tapestry Collection Hilton
Hilton Ballast Wilmington Tapestry Collection by Hilton
Hotel Ballast Wilmington, Tapestry Collection by Hilton Hotel

Hotel Ballast Wilmington, Tapestry Collection by Hilton Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 568 out of 1097 reviews
Rating 8 - Good. 238 out of 1097 reviews
Rating 6 - Okay. 149 out of 1097 reviews
Rating 4 - Poor. 81 out of 1097 reviews
Rating 2 - Terrible. 61 out of 1097 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Linda Ann

Liked: Cleanliness, staff & service, property conditions & facilities
staff was awesome
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room floor was dirty and the bathroom fixtures had alot of dust. Hair dryer was sticky. The two drinking glasses were dirty with previous user's lip imprints. Had to hold down toilet handle to flush. Toilet seat had some type of residue that required cleaning. Interior door knob of bathroom came off when simply turning it to close. The space between the sink faucet and sink basin was so narrow you couldn't fit hands under faucet for proper hand washing. Also couldn't get a water bottle under faucet to refill. Hot water in shower randomly became scalding hot. Waited 40 minutes for our dinner in the restaurant for a burger and shrimp tacos even though we were one of only two tables. The other table only got an app and dessert. People at bar were complaining that no one was at bar to tend, saying, "Doesn't anybody work here?" We only saw one waitress who was also bartending for the whole restaurant. Breakfast service was much better. Server was very kind and pleasant and so was the hostess. Sadly, the French toast was overcooked and burnt on the edges. We prepaid for a buffet breakfast but we find out only the buffet was available on the weekend. 20% gratuity automatically charged for meals. We had very high expectations but we're greatly disappointed. We are current and former professionals in the hospitality industry - travel agent and chef with 33 years experience. No shuttle for local theatrical venue. Walked 5 blocks to and from venue.
Stayed 1 night in Nov 2024

6/10 Okay

Lisa

Liked: Cleanliness, staff & service
Called in problem with AC..walked in room 79 degrees…Maintenance came quickly and corrected but the AC would go down to 67 with no thermostat adjustment..ugh
Stayed 2 nights in Oct 2024

10/10 Excellent

Jayne

Travelled with partner
Liked: Amenities, property conditions & facilities
Great location and friendly staff
Stayed 1 night in Nov 2024

10/10 Excellent

STUART, Davie

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were very nice and clean. Great view of the battleship from top floor windows. Would stay here again next time i visit.
Stayed 1 night in Oct 2024

10/10 Excellent

samuel

Stayed 1 night in Jul 2024

4/10 Poor

Jodi

Travelled with family
Disliked: Cleanliness
Stayed 3 nights in Aug 2024

4/10 Poor

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities
Very disappointing
Very disappointed in this hotel. Didn’t match pictures online. Paid for room with “historic” view, picture below of actual view much different. Room was in need of maintenance. Bathroom shower time Very old and windows need to be replaced. Bartender extremely rude. Asked for cups of ice with a large purchase of other things, told there are ice machines on the floor. If it’s not working call for maintenance. Expected a lot more from this property. Many other better choices in the area.
Stayed 2 nights in Oct 2024

10/10 Excellent

Heidi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch minus one thing
Lovely hotel, wonderful view. One issue-no refrigerator or microwave in the room. If you are staying for multiple days, it would be quite inconvenient. Otherwise, nice clean room, great beds.
Stayed 1 night in Oct 2024

10/10 Excellent

Koren

Liked: Cleanliness, staff & service, property conditions & facilities
Stay here every time I am in Wilmington
Stayed 3 nights in Oct 2024

4/10 Poor

lynn

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
👎👎
$760 for 2 night stay. The lobby smelled of sewage. Broken shower head, broken make-up mirror & the safe did not work. When we called to switch rooms the staff was very receptive. But, they explained the safe batteries are no longer being made & they have no accounting for which rooms have functional safes. It is obvious that Hilton is suffering financially as they are letting their hotels deteriorate. We are “ Honor” members & have elected to switch to other hotels.
Stayed 2 nights in Oct 2024

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Second time I’ve stayed at this hotel. Excellent location for my Ironman race.
Stayed 1 night in Oct 2024

6/10 Okay

Matthew, Great Falls

Liked: Staff & service
Great location, beautiful setting but property felt really worn out
Stayed 1 night in Oct 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on the River Walk!
Stayed 1 night in Oct 2024

8/10 Good

Amanda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Linda

Stayed 2 nights in Oct 2024

2/10 Terrible

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities
Our check in was delayed by 2 hrs. The tv remote did not work. We had no heat for 24 hrs. Also, we were charged for about $29.00 of snacks we never purchased. They did make concessions for all the inconvenience but we will not stay here again. Disappointed considering the cost of the room.
Stayed 2 nights in Oct 2024

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very clean
Stayed 2 nights in Oct 2024

8/10 Good

Erin

Stayed 1 night in Oct 2024

10/10 Excellent

Ellen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Friend
Beautiful facility could not have been treated better
Stayed 1 night in Oct 2024

8/10 Good

Tiara

Liked: Cleanliness, amenities, property conditions & facilities
Everything was nice but my room was never cleaned or replenished with supplies. There was a lot of confusion with the restaurant during breakfast. The staff ignored it. I literally pointed out to the host that nobody has food. The host acted as though it was an inconvenience for us to be there. It took over an hour to get the food I ordered. They said a manager would be by but that person never showed up. I’ll just say this when you have staff that doesn’t really want to serve their customers it’s very easy to tell. For the cost of the room it’s pretty offensive. The young waiter was very nice and apologized he was the only who seemed to address the issue.
Stayed 2 nights in Oct 2024

10/10 Excellent

Derian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Oct 2024

10/10 Excellent

Lydia

Stayed 1 night in Sep 2024

8/10 Good

susan

Liked: Staff & service, property conditions & facilities
I loved there was only an area rug it feels so much cleaner! I didnt like that when I checked in they asked if I wantes to valet or self park. I chose self park as I hate waiting for the valet. However she failed to mention there is no elevator from the parking lit and you have to carry your bags up a flight if stairs! If I knew that I would have left my bags in the lobby while I parked the car. The hallway you enter from the right side of the hotel smelled like mold! Yuck!
Stayed 3 nights in Oct 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was amazing.
Stayed 2 nights in Oct 2024