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Marwell Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Marwell Hotel

Exterior
Interior
Property grounds
Executive Twin room | Desk, iron/ironing board, free WiFi, bed sheets
Reception

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Breakfast available
  • Pet-friendly

Explore the area

Map
Thompson Lane, Winchester, England, SO21 1JY
  • Marwell Zoo
    1 min walk
  • The Fishers Pond
    2 min drive
  • Winchester Shawford Station
    8 min drive
  • Southampton (SOU)
    23 min drive

Room options

View all photos for Executive Double Room, 1 King Bed

Desk, iron/ironing board, free WiFi, bed sheets

Executive Double Room, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Twin room

Executive Twin room | Desk, iron/ironing board, free WiFi, bed sheets

Executive Twin room

  • Sleeps 2
  • 1 Queen Bed OR 1 Single Bed

View all photos for Standard Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

  • 15.00 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Desk, iron/ironing board, free WiFi, bed sheets

Family Room

  • 15.00 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Superior Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Superior Double Room

  • 15.00 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Superior Twin Room

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed

View all photos for Executive Family room

Executive Family room | Desk, iron/ironing board, free WiFi, bed sheets

Executive Family room

  • Sleeps 3
  • 1 Queen Bed OR 1 Single Bunk Bed

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About this property

Marwell Hotel

Eco-certified hotel with sauna and 24-hour front desk
An indoor pool, a restaurant and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a sauna and a 24-hour front desk are on-site. Housekeeping is available on request.
Marwell Hotel offers 68 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. This Winchester hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a sauna.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Marwell Hotel. During your stay, you're just a quick walk from Marwell Zoo. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Enjoy Modern European cuisine while dining at Dining Room
  • English breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include luggage storage and wedding services
  • On-site recreation includes a sauna
  • Steps from Marwell Zoo and 7 minutes by car from Bishops Waltham Palace
  • Dogs welcome for a fee
Marwell Hotel offers its guests an indoor pool and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 7 meeting rooms available. Free self parking is available.

This 3-star Winchester hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:30 AM to 10:30 AM.
Dining Room – This restaurant specialises in Modern European cuisine and only serves dinner.
Lounge and Bar – This bar serves breakfast, lunch, dinner and light fare. A children's menu is available.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 14.50 for adults and GBP 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Dining Room
  • Lounge and Bar

Things to do

  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (on request)
  • Wedding services

Business services

  • 7 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests arriving outside of check-in hours must contact the property.

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 14.50 for adults and from GBP 10 for children
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds, high chair and access to the heated pool
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Marwell
Marwell Hotel
Marwell Hotel Winchester
Marwell Winchester
Marwell Hotel Southampton
Marwell Hotel Hotel
Marwell Hotel Winchester
Marwell Hotel Hotel Winchester

Marwell Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 296 out of 1003 reviews" "
Rating 8 - Good. 386 out of 1003 reviews" "
Rating 6 - Okay. 192 out of 1003 reviews" "
Rating 4 - Poor. 87 out of 1003 reviews" "
Rating 2 - Terrible. 42 out of 1003 reviews" "

7.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Jennifer

Liked: Staff & service
There are no lifts but the staff helped with heavy cases if asked. There were no glasses for water in the room. The unique building - based on a jungle theme - was novel but needed refreshing. The staff were friendly and helpful.
Stayed 1 night in Sep 2024

2/10 Terrible

Robert

Business traveller
Disliked: Cleanliness, property conditions & facilities
Dirty sheets, unhelpful staff and a terrible breakfast. Won’t be staying here again.
Stayed 1 night in Sep 2024

8/10 Good

Paul

Liked: Staff & service, amenities
Great breakfast, flexible staff.
Stayed 2 nights in Sep 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a plantation style building on stilts built next to a zoo. We were wakened by beautiful exotic bird song ( not lions roaring as we expected). Food and accomodation was well presented and staff friendly. Overall a very unusual hotel tucked away in the Hampshire countryside.
Stayed 1 night in Sep 2024

10/10 Excellent

MICHAEL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Stephen

Liked: Cleanliness
Excessive noise in corridors in the middle of the night, there was a wedding who's guests were less than respectful to those of us not part of the wedding party. Dinner menu was no better than Weatherspoons.
Stayed 2 nights in Sep 2024

6/10 Okay

Jennifer

Liked: Staff & service
Our room had only one hand towel and one bath towel. There were no drinking glasses for water. The staff were friendly abd helpful.
Stayed 1 night in Sep 2024

6/10 Okay

David

The whole place just feels a bit tired
Stayed 2 nights in Jun 2024

8/10 Good

Hannah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got woken up at 8am by fire alarm going off after struggling to sleep due to bed not being very comfortable. Lovely hotel though
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

We stayed for 1 night for a wedding we didnt use the pool as we didnt know they had one till we got there. No-one explained when it was open etc or what facilities they had on site. Room was big, but it didnt feel the cleanest. We were greated by a daddy longlegs on one wall and spider on the other. The bathroom door was in poor condition and so damaged by water it wouldnt shut. Shower was good and there was a bath tub. Bed was comfortable Breakfast was a bit of a waiting game. There were plenty of tables (but several needed clearing) they werent ready for next people. Hot food option, we had to wait ages with a plate of food for beans as they needed to be heated up. A lady next tonus had asked for a fried egg and it turned up 15mins after she had finished her food. That said the food was good it was just the service which was very slow and disorganised. Check in and check out were easy and price was reasonable. The ground were a mess. Just overgrown with weeds and looked unkempt. Its a woodland environment but there was rubbish in amongst it which was a shame.
Stayed 1 night in Aug 2024

4/10 Poor

Steven

Liked: Cleanliness
Disliked: Property conditions & facilities
The hotel is run down and needs some updating. The bathroom is tired with lime scale marks all around the back of the sink and down the tiles. The door didn't lock from the inside which I wasn't ideal either.
Stayed 1 night in Aug 2024

2/10 Terrible

Jane

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Didn’t like anything and very over priced. Worst breakfast I have ever had.
Stayed 1 night in Aug 2024

8/10 Good

Gill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly. Room clean. The outside view from the rooms is run down and overgrown
Stayed 1 night in Aug 2024

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Hoshang

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool
Stayed 1 night in Aug 2024

8/10 Good

Karen

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely place - a few niggles though
A lovely hotel in a lovely setting Room and bathroom spotless and staff very friendly but I did have a couple of niggles
Stayed 1 night in Aug 2024

6/10 Okay

Peter

Liked: Cleanliness
One night stay was ok, but somewhat disappointing.
Our pre-paid booking had not registered on the Marwell system, so check-in took quite a long time. The desk staff were quite pleasant and eventually resolved the issue and said that we had been upgraded to a Bridal Suite because of the problems at check-in. However, had we been newly weds we would have been disappointed by their idea of a bridal suite. The rooms all seem to have quite narrow, shared balconies, so you would not want to leave the patio doors open at night to get fresh air. We also had to wait with two other groups at the bar for between 5-10 mins because there were no staff in attendance.
Stayed 1 night in Aug 2024

6/10 Okay

Andrew

Stayed 1 night in Aug 2024

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Interesting place - a little tired and in need of some tic. Little things: no drinking glasses in room, only one bath towel and very dirty carpet in dining room. Otherwise ok
Stayed 2 nights in Aug 2024

6/10 Okay

Max

Business traveller
Liked: Staff & service
Stayed 1 night in Aug 2024

6/10 Okay

Sarah

Business traveller
Liked: Staff & service, room comfort
Stayed 1 night in Aug 2024

8/10 Good

deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was close to the hotel entrance but we had a nice quiet stay and slept very well except for the doors banging closed in the morning. Could not make out if this was staff or guests. We did not dine at the hotel so cannot comment about the food or other facilities. Overall a nice hotel.
Stayed 2 nights in Aug 2024

6/10 Okay

Sharon

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff were friendly. Compliments to the chief, my evening meal was superb, restaurant staff were friendly. The room was very basic as was the furniture The bath had a lot of unsightly marks. There was rubish under the settee, and one of the sinks in the bathroom was dirty.
Stayed 1 night in Aug 2024

4/10 Poor

Eric

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Convenient for Marwell Zoo and Resort but although bedroom and bed were large and comfortable there was a lack of thorough cleaning and the bed sheet was stained, We had to request a replacement, which was dealt with promptly. Hospitality tray had obviously not been moved to clean surrounding surface as stains and crumbs all around it. Bathroom door and floor need a thorough scrub.
Stayed 1 night in Jul 2024

6/10 Okay

Stacey

Liked: Staff & service
Stayed 1 night in Jul 2024