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The Windhoek Luxury Suites

3.5 star property

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Photo gallery for The Windhoek Luxury Suites

Exterior
Lobby sitting area
Courtyard
Double Room | In-room safe, desk, blackout curtains, iron/ironing board
Free daily cooked-to-order breakfast

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Room service
  • Housekeeping
  • Laundry

Explore the area

Map
Corner of Hebenstreit str & Josephwood, Klein Windhoek, Windhoek, Windhoek
  • NamibRand Nature Reserve
    ‪19 min walk‬
  • Katutura Township
    ‪19 min walk‬
  • Heinitzburg Castle
    ‪2 min drive‬
  • Windhoek (ERS-Eros)
    ‪13 min drive‬

Room options

View all photos for Double Room

Double Room | In-room safe, desk, blackout curtains, iron/ironing board

Double Room

  • Sleeps 2
  • 1 Queen Bed

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Balcony

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  • Air conditioning
  • Breakfast available
4.8 out of 5, Exceptional, (5)
The price is CHF 120
for 1 room
includes taxes & fees
21 Feb - 22 Feb
The Elegant Guesthouse

About this property

The Windhoek Luxury Suites

Guesthouse with 3 restaurants, near Heinitzburg Castle
This guesthouse features 3 restaurants, an outdoor pool and a bar/lounge. Free cooked-to-order breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, dry cleaning and laundry facilities.
The Windhoek Luxury Suites offers 40 air-conditioned accommodations with espresso makers and a safe. Flat-screen televisions come with premium satellite channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the guest house include an outdoor pool.
During your stay at The Windhoek Luxury Suites, you'll be within walking distance of Heinitzburg Castle. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 3 restaurants, a coffee shop and a bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, laundry facilities and multilingual staff
  • Just a 2-minute drive from Heinitzburg Castle and a few minutes from Maerua Mall
There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

An outdoor pool, a terrace, and multilingual staff are also featured at the business-friendly The Windhoek Luxury Suites. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Windhoek guest house.

Guests are served a free cooked-to-order breakfast on weekdays from 6:30 AM to 11:00 AM and at the weekend from 7:30 AM to 12:30 PM.
On-site venue – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

Afrikaans, English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 11:00 AM on weekdays and 7:30 AM to 12:30 PM on weekends
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 7:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at The Windhoek Luxury Suites

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
The front desk at this property is open daily from 7:00 AM - 7:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

The Windhoek Suites Windhoek
The Windhoek Luxury Suites Windhoek
The Windhoek Luxury Suites Guesthouse
The Windhoek Luxury Suites Guesthouse Windhoek

The Windhoek Luxury Suites Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 29 out of 38 reviews
Rating 8 - Good. 8 out of 38 reviews
Rating 6 - Okay. 0 out of 38 reviews
Rating 4 - Poor. 1 out of 38 reviews
Rating 2 - Terrible. 0 out of 38 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff. Secure. Nice little outdoor area. Quiet. Only complain is some light that comes into the bedroom through the bathroom that cannot be blocked out as the wall doesn't go to the top of the ceiling.
Stayed 1 night in Aug 2024

10/10 Excellent

Gladys

Liked: Staff & service, amenities, property conditions & facilities
Beautiful quite hotel and perfect for a relaxed gateway!
Stayed 1 night in Jun 2024

10/10 Excellent

Sheronda, Milwaukee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is very well and clean. The hosts were very welcoming.
Stayed 1 night in Jan 2024

10/10 Excellent

Fatima

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very new. The rooms are spacious and comfortable. The staff is amazingly friendly and helpful. Easy to park and next to a small mall with a great restaurant that is a must try. Will definitely return to this hotel.
Stayed 1 night in Dec 2023

10/10 Excellent

Arlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful new hotel in a beautiful part of Windhoek. It’s quiet and safe and directly across the street from a small shopping area with cute stores and wonderful restaurants. The staff are all lovely and professional. It’s about 35 minutes from the hotel and is a very affordable taxi ride. I would recommend this hotel to anyone and will definitely return when we are back.
Stayed 2 nights in Oct 2023

10/10 Excellent

Gordon

Stayed 1 night in Sep 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant one night stay.
Quick check in. Room was very comfortable with everything that we needed. Very good lighting and plenty of charging points. Very safe area and breakfast just across the road.
Stayed 1 night in Sep 2023

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Catherine, Tigard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely apartment style hotel. Airport pickup easy to arrange and driver was waiting for us in arrivals. Rooms are clean and modern. Fast Internet, good showers, clean room. Restaurant across the street was great for dinner and breakfast. In a nice neighborhood.. would recommend for a landing pad before or after safari.
Stayed 1 night in Oct 2022

10/10 Excellent

Unangoni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2022

10/10 Excellent

Herman

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in Windhoek
New, clean, fresh, luxury finishes. Great shower. friendly staff.
Stayed 2 nights in Jul 2022

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room in a great area. Breakfast was fantastic.
Stayed 1 night in Jul 2022

4/10 Poor

Frederick

over-priced, small rooms, no bathroom privacy.
Stayed 1 night in Jun 2022

10/10 Excellent

brett

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very well put together establishment! Good proximity to all necessities
Stayed 3 nights in May 2022

8/10 Good

JOHN

Stayed 1 night in Apr 2022

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful lodge tucked away in close proximity of great restaurants, with a private garden. If peaceful surroundings and warm-hearted staff and great finishing appeals to you, look no further.
Stayed 2 nights in Apr 2022

8/10 Good

Guenther

Liked: Cleanliness, property conditions & facilities, room comfort
Gut aber Luxury ?
Stylische Bauweise und Einrichtung aber der Zimmer und Poolservice war nicht 5*
Stayed 2 nights in Mar 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

10/10 Excellent

paul

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff super helpful with early and late checkin and helping print covid travel tests
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2021

10/10 Excellent

Marco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb and Relaxing for family stays
Windhoek Luxury Suites was extremely comfortable and the added bonus is to have the best restaurant in Windhoek only 20meters away. The rooms were clean and tidy, and had all the amentites you need for a relaxing stay. We stayed as a family of 4, and had the adjacent rooms with interleading door
Stayed 1 night in Dec 2020

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top choice of stay in Windhoek
Wonderful new hotel across from one of Windhoek’s best restaurants. The guy at check in was very professional and helpful. Rooms are in a very good condition. We had to leave early so we couldn’t try the breakfast.
Stayed 1 night in Nov 2019

8/10 Good

Jörg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
alles zur vollen zufriedenheit, für einen kurzen aufenthalt jederzeit zu empfehlen.
Stayed 1 night in Dec 2023

10/10 Excellent

Thierry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel tranquille
Nous avons apprécié notre séjour dans cet hôtel. La chambre et la salle de bains étaient modernes. Le petite déjeuner se prend dans un joli patio, dans le restaurant qui se trouve juste en face ( il suffit de traverser une petite rue avec très peu de circulation ). Le matin, nous avons pu laisser nos bagages à la réception avant de venir les récupérer pour nous rendre ensuite à l'aéroport.
Stayed 1 night in Aug 2023