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Four Points by Sheraton Windsor Downtown

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Four Points by Sheraton Windsor Downtown

Restaurant
Lobby
Lobby
Premium bedding, desk, blackout curtains, iron/ironing board
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Housekeeping
  • Pet-friendly
  • Laundry

Explore the area

Map
430 Ouellette Ave, Windsor, ON, N9A1B2
  • Detroit Windsor Tunnel
    6 min walk
  • Frenchy's Poutinery
    1 min walk
  • Windsor Transit Terminal
    8 min walk
  • Windsor, ON (YQG)
    15 min drive

Room options

View all photos for Room, 1 Queen Bed, Non Smoking, City View

Room, 1 Queen Bed, Non Smoking, City View | Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Non Smoking, City View

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking, City View

Room, 2 Queen Beds, Non Smoking, City View | Premium bedding, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking, City View

  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Non Smoking, City View

  • 23 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Non Smoking, City View

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Room

Holiday Inn Express Windsor Waterfront, an IHG Hotel

Pool
Breakfast included
Pet-friendly
Free WiFi
4.3 out of 5, Excellent, (1102)
The price is CHF 105
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Holiday Inn Express Windsor Waterfront, an IHG Hotel

About this property

Four Points by Sheraton Windsor Downtown

Hotel with a 24-hour fitness centre, a quick walk to Adventure Bay Family Water Park
An indoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business centre and self parking. Housekeeping is available on request.
Four Points by Sheraton Windsor Downtown offers 147 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. A pillow menu is available. 49-inch Smart televisions come with cable channels and Netflix. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Four Points by Sheraton Windsor Downtown. During your stay, you're just a quick walk from Detroit Windsor Tunnel. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business centre, 3 meeting rooms and convenience store
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 10-minute walk of Chrysler Theatre and Adventure Bay Family Water Park
  • Dogs welcome for a fee (restrictions apply)
Four Points by Sheraton Windsor Downtown offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 3 meeting rooms are available. The business-friendly Four Points by Sheraton Windsor Downtown also features a garden, coffee/tea in common area, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Windsor hotel is smoke free.

Fionn MacCool's – On-site restaurant. Guests can enjoy drinks at the bar.
Fionn MacCool's – On-site bar. Open daily.

Languages

Arabic, English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (CAD 15 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Fionn MacCool's
  • Fionn MacCool's

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (51 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (178 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (132 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch smart TV with cable channels
  • Netflix

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 19

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 50.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 30 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per accommodation, per stay
  • 3.00 per cent destination fee will be charged.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CAD 15.00 per night
  • Pet fee: CAD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Up to 4 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Four Points by Sheraton Windsor Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 357 out of 646 reviews" "
Rating 8 - Good. 175 out of 646 reviews" "
Rating 6 - Okay. 51 out of 646 reviews" "
Rating 4 - Poor. 28 out of 646 reviews" "
Rating 2 - Terrible. 35 out of 646 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

JULIE LAURA

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are friendly
Stayed 1 night in Sep 2024

8/10 Good

william

Stayed 1 night in Sep 2024

10/10 Excellent

Jonathan

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay
Awesome room and pool.....ice machine out of service.....facility needs inside recycling
Stayed 1 night in Sep 2024

8/10 Good

Sepehr

Liked: Cleanliness, staff & service
good
Stayed 1 night in Sep 2024

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Lisa

The location of the hotel is a bit noisy .
Stayed 1 night in Sep 2024

8/10 Good

Maria

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Four Points By Sheraton Windsor
No extra blankets in room and it was quite noisy overnight. Parking was difficult.
Stayed 1 night in Sep 2024

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t use a lot of amenities. Took the train. Walked to Caesars and back to the hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
It was close to the night life
Stayed 2 nights in Sep 2024

2/10 Terrible

Nancy

Travelled with family
the parking is terrible，elvator is dirty， Guests chatting in the corridor, children running around after 9.30pm， it's noise。 No prepare related item for pet, the &50 pet charge is not valued Very bad experience
Stayed 1 night in Aug 2024

4/10 Poor

Tami

Business traveller
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Parking is in an underground lot with no elevator to it. The walk to come up from the underground is dirty, unkept and smells. The lobby was quite loud as the bar is right there and open. A person was being taken by police out in handcuffs at an establishment next door as we returned back after a day away. Upon our arrival we had a beggar on a scooter begging money from us. The fridge was quite small and not cold at all, the boxes that the mattresses are on jet out from the edge of the bed and I hit it probably a minimum of 5 times. I called for an extra blanket and even offered to go down to get it but was told no they would bring it in 5 minutes and I had to call a second time, it arrived probably 35 minutes after our first call. The shower was excellent and selection of soaps and shampoo quite nice. The price was very high and paying for parking over that was crazy especially when I didn’t even feel safe in the underground!
Stayed 2 nights in Aug 2024

8/10 Good

Brandi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel. Very clean and newly renovated
Stayed 1 night in Aug 2024

6/10 Okay

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff were helpful and they were willing to change the room that I booked to an accessible one. They room is okay, if the person is not in a wheelchair.
Stayed 2 nights in Aug 2024

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were absolutely amazing, the air conditioner rattled and lots of outside noise. Over the hotel was very nice.
Stayed 3 nights in Aug 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will definitely! Cnoheck in four points the next time we are in windsor.
Stayed 1 night in Aug 2024

8/10 Good

Eric

Stayed 1 night in Aug 2024

10/10 Excellent

Donya

Stayed 1 night in Aug 2024

10/10 Excellent

Kathryn

Liked: Cleanliness
Stayed 1 night in Aug 2024

8/10 Good

Derek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Beautiful hotel, easy parking, friendly staff, nice pillows!
Stayed 1 night in Aug 2024

8/10 Good

Jordan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and tidy, and the staff was friendly. The lobby did not smell fresh, and the parking was limited. Luckily we had brought our smallest car, if we had brought our full-size SUV it would not have fit in the underground once the rooftop parking was full. That is a good enough spot, and I would stay again.
Stayed 1 night in Aug 2024

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My mother and I had a girls weekend. We had a wonderful time. The staff; from the front desk to housekeeping were friendly, professional and helpful. I am in LOVE with the bedding. The room was clean and comfortable. I saw other complaints about parking. We had no issues parking. I am grateful to have a small car which made navigating the parking area easier. For the baseball team that was there...shame on you for leaving a mess of beer cans and cigarette butts in the pool patio area. Do better.
Stayed 2 nights in Aug 2024

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were amazing and the rooms were spacious and clean; the linens were awesome
Stayed 1 night in Aug 2024

8/10 Good

brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely responsive to any requests.
Stayed 1 night in Aug 2024