The Marlborough Hotel

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Marlborough Hotel

Breakfast, lunch and dinner served
Lobby
Lobby
Indoor pool
Premium Room, 1 King Bed, Non Smoking, Jetted Tub | Bathroom | Combined shower/bathtub, designer toiletries, hair dryer, towels

Reviews

5.0 out of 10

Popular amenities

  • Room service
    Room service
  • Pool
    Pool
  • Gym
    Gym
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping

Explore the area

Map
331 Smith St, Winnipeg, MB, R3B2G9
  • Burton Cummings Theatre
    2 min walk
  • Canada Life Centre
    3 min walk
  • Portage Place
    5 min walk
  • Winnipeg, MB (YWG-Winnipeg James Armstrong Richardson Intl.)
    15 min drive

Room options

Standard Room, 2 Double Beds, Non Smoking

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed, Non Smoking

  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed

Deluxe Suite, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 1 Queen Bed

Deluxe Room, 1 Queen Bed, Non Smoking

  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed

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About this property

The Marlborough Hotel

Hotel with a fitness centre, a quick walk to Canada Life Centre
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. Other amenities include conference space, laundry facilities and a 24-hour front desk.
The Marlborough Hotel offers 148 accommodations with a safe and free newspapers. Beds feature pillowtop mattresses. Televisions come with pay-per-view films.

Bathrooms include a combined bath/shower unit, designer toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include a fitness centre.
During your stay at The Marlborough Hotel, you're just a quick walk from Canada Life Centre. You'll find features such as a restaurant, a gym and a bar.
  • Free WiFi
  • Enjoy a meal at the café or drinks at the pub
  • Amenities include free newspapers in reception, a front desk safe and meeting rooms
  • On-site recreation includes a gym
  • Just a 3-minute walk from Canada Life Centre and 11 minutes on foot from University of Winnipeg
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Event space at this hotel measures 39999 square feet (3716 square metres) and includes conference space. A fitness centre, a vending machine, and complimentary newspapers in the lobby are also featured at The Marlborough Hotel.

This Winnipeg hotel is smoke free.

Joannas Cafe – This café serves breakfast, lunch and dinner.
The Regal Beagle – This pub specialises in American cuisine and only serves dinner. Happy hour is offered.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Filipino, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Joannas Cafe
  • The Regal Beagle

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 39,999 square feet of conference space
  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 9 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out fee: CAD 65.00

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 15.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: CAD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: CAD 65.00
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: CAD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Marlborough
Marlborough Hotel
Marlborough Hotel Winnipeg
Marlborough Winnipeg
The Marlborough Hotel Winnipeg, Manitoba
The Marlborough Hotel Hotel
The Marlborough Hotel Winnipeg
The Marlborough Hotel Hotel Winnipeg

The Marlborough Hotel Reviews

Reviews

5.0
Rating 10 - Excellent. 98 out of 1001 reviews" "
Rating 8 - Good. 159 out of 1001 reviews" "
Rating 6 - Okay. 190 out of 1001 reviews" "
Rating 4 - Poor. 196 out of 1001 reviews" "
Rating 2 - Terrible. 358 out of 1001 reviews" "

5.4/10

Cleanliness

6.4/10

Staff & service

5.2/10

Amenities

4.6/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

2/10 Terrible

Matthew

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
It’s not open. Booked in December, was never notified of its temporary closure due to a police investigation. Probably don’t stay there even when/if it reopens.
Stayed 2 nights in Feb 2024

4/10 Poor

Verified traveller

Travelled with group
Disliked: Staff & service
Stayed 2 nights in Dec 2023

2/10 Terrible

Derek

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very rundown
Very rundown. I'm surprised the place hasn't burned down...
Stayed 1 night in Dec 2023

2/10 Terrible

Evan

Stayed 2 nights in Dec 2023

4/10 Poor

Adam

Liked: Staff & service
Disliked: Property conditions & facilities
No parking option is an issue. And there was no towels at all in the room
Stayed 1 night in Dec 2023

2/10 Terrible

Tayfun

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Just pay extra $50 and stay in a proper otel. Nothing is good about this hotel. Also there are security issue, since somebody was stabbed at the lobby during our visit.
Stayed 1 night in Dec 2023

2/10 Terrible

Alma

Disliked: Cleanliness, staff & service, property conditions & facilities

2/10 Terrible

Todd

Stayed 2 nights in Oct 2023

8/10 Good

Diego

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2023

2/10 Terrible

Dezz

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
The room we were given looked like it had been slightly renovated but it was not the cleanest room. There was no air conditioning in the hotel and the staff that was on gave me an uneasy vibe. Although there is reports of paranormal activity I’d have to say this was the least scary part of my experience there.
Stayed 1 night in Aug 2023

4/10 Poor

Thuy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

4/10 Poor

KARANBIR

Stayed 2 nights in Sep 2023

4/10 Poor

Algassimou

Stayed 2 nights in Aug 2023

2/10 Terrible

AHMED

Disliked: Cleanliness, property conditions & facilities

2/10 Terrible

Immanuel

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing works, no air conditioning, no cold water in the shower its a terrible hotel.
Stayed 1 night in Sep 2023

2/10 Terrible

Kathleen

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
This place was the worst, and the air conditioning hasn't been working in over 2 months and this app said that I can't get a refund
Stayed 1 night in Sep 2023

2/10 Terrible

Kien

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Horrible staff service. Hang up on me and didn’t pick up my calls afterwards. Decided not to check in.
Stayed 2 nights in Sep 2023

2/10 Terrible

Damian

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was not Air condition in the whole building. The place was nasty. The security people was fighting with homeless people at all times.
Stayed 2 nights in Sep 2023

2/10 Terrible

Zhongxin

Stayed 1 night in Sep 2023

2/10 Terrible

Harvinder

Disliked: Cleanliness
Stayed 1 night in Aug 2023

4/10 Poor

Tenzin

Disliked: Cleanliness, staff & service, amenities
It’s worst experience stay I ever had and was embarrassing moment within my family as I have booked the hotel.
Stayed 1 night in Aug 2023

2/10 Terrible

Marcos

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

2/10 Terrible

Yuhong

Disliked: Cleanliness, staff & service, property conditions & facilities
I would give it a 0, but that’s not possible, so I give a 1.
Stayed 1 night in Aug 2023

2/10 Terrible

Cheyenne

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

2/10 Terrible

Samandeep

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty rooms.
Stayed 1 night in Aug 2023