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Spark by Hilton Winston-Salem University

3.0 star property

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Photo gallery for Spark by Hilton Winston-Salem University

Room, 1 King Bed with Sofa bed | Living area | Flat-screen TV
Room, 2 Queen Beds | Bathroom | Combined shower/bathtub, free toiletries, hair dryer, towels
Exterior
Free daily buffet breakfast
Indoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Gym
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
200 Mercantile Dr, Winston-Salem, NC, 27105
  • Grand 18-Winston-Salem
    ‪7 min walk‬
  • Wake Forest University
    ‪4 min drive‬
  • Lawrence Joel Veterans Memorial Coliseum
    ‪7 min drive‬
  • Greensboro, NC (GSO-Piedmont Triad Intl.)
    ‪31 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility)

Iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Bathtub (Mobility)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Accessible

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | Living area | Flat-screen TV

Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

Spark by Hilton Winston-Salem University

Hotel in Winston-Salem with free breakfast and fitness centre
An indoor pool, a fitness centre and coffee/tea in a common area are available at this hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, laundry facilities and a 24-hour front desk.
Spark by Hilton Winston-Salem University offers 89 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Winston-Salem hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they enjoy the overall property condition at Spark by Hilton Winston-Salem University. During your stay, you're just a quick walk from Sara Lee Soccer Complex. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include locker space, a business centre and laundry facilities
  • On-site recreation includes a gym
  • Just a 4-minute drive from Wake Forest University and 13 minutes from Hanes Mall
  • Cats and dogs welcome for a fee (restrictions apply)
Spark by Hilton Winston-Salem University offers its guests an indoor pool and a fitness centre. WiFi is free in public spaces. There's an onsite business centre. Free breakfast is served daily. Spark by Hilton Winston-Salem University also features a vending machine, coffee/tea in common area, and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this 3-star Winston-Salem hotel.

Guests are served a free buffet breakfast daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between 1 November and 30 June.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Comfort Inn Motel Winston-Salem
Comfort Inn Winston-Salem
Baymont Inn Winston Salem Motel
Baymont Inn Winston Salem
Baymont Wyndham Winston Salem Motel
Baymont Wyndham Winston Salem
Baymont Inn Suites Winston Salem
Winston Salem Inn Suites
Baymont by Wyndham Winston Salem
Spark by Hilton Winston Salem University
Spark by Hilton Winston-Salem University Hotel
Baymont by Wyndham Winston Salem University Area
Spark by Hilton Winston-Salem University Winston-Salem
Spark by Hilton Winston-Salem University Hotel Winston-Salem

Spark by Hilton Winston-Salem University Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 22 out of 42 reviews
Rating 8 - Good. 8 out of 42 reviews
Rating 6 - Okay. 7 out of 42 reviews
Rating 4 - Poor. 3 out of 42 reviews
Rating 2 - Terrible. 2 out of 42 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
Leaves much to be desired.
Spark is clearly recently renovated, but is very lacking in the housekeeping department, and the continental breakfast could be the worst Ive ever had. No knives (plastic or other) to cut your bagel or spread butter. Brittany was great, tried to help correct some of the problems.
Stayed 3 nights in Nov 2024

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Although nothing fancy the room was very clean & the bed was very comfortable.
Stayed 1 night in Oct 2024

8/10 Good

Brooke

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay. Breakfast was smaller than it would be at a Hampton Inn or Double Tree. I stayed during the week and they had bagels and a few other light items. Pool is undergoing restorations until Nov-Dec 2024. Friendly staff. Conveniently located.
Stayed 5 nights in Oct 2024

10/10 Excellent

Keisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
My room was clean and the customer service was amazing. Brenteny was personable and made me laugh. She was awesome!
Stayed 1 night in Oct 2024

4/10 Poor

Eric

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
No working tv
Stayed 1 night in Oct 2024

6/10 Okay

Joel

Business traveller
Everything was ok. One could tell it was basic. The room appeared clean however when I felt the toilet seat it had a film on it. Once I washed it, it was fine. That shouldn’t be necessary.
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love !!
Hotel was nice and clean . No bugs ! It looked like it has been renovated . The tv had Netflix on .
Stayed 2 nights in Oct 2024

6/10 Okay

Kavitha

Travelled with family
Liked: Cleanliness, staff & service
Not for my next stay
Second from associates was great, they were super helpful. Hot water was not coming, bugs in the room may be due to weather.
Stayed 1 night in Oct 2024

8/10 Good

Tara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but a couple misses
It was a nice hotel. I appreciated that the floors were not carpeted. I would say that my only complaints were that there was no coffee maker in the room which seems pretty standard. Also, the shower gift cold after about a minute or two which was very disappointing. For this reasons, I gave 4 stars. I would only stay again if the water temperature was fixed.
Stayed 2 nights in Oct 2024

10/10 Excellent

Robyn

Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Need a good cleaning
The hallways and room smelled of mildew. Room is a nice size, but smelled mildewy. Other than that, all was good.
Stayed 1 night in Oct 2024

10/10 Excellent

Ginger Bailey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I would stay again
Staff was friendly & helpful. I know the breakfast bar is complimentary however the first day it was ok for something quick the second day was exactly the same however less from the first in it due to people eating the first day. It was not replenished. Paper supplies were & condiments. Fantastic coffee all the time though. Everything else was good especially service at front desk was excellent.
Stayed 2 nights in Oct 2024

4/10 Poor

Lucas

Travelled with family
Liked: Cleanliness, staff & service
Check in was okay, although the computer system was running slow. The person handling the check in was super nice. The toilet in the room loudly trickles water unless you jiggle the handle. The walls are paper thin. All night I kept getting woken up by people clomping around in the adjacent room and playing their crappy music. It wasn't that the music was extremely loud; we could just hear everything. We won't stay here again.
Stayed 1 night in Oct 2024

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the coffee / tea station, cleanliness and how friendly the staff was.
Stayed 3 nights in Sep 2024

4/10 Poor

Maria

Disliked: Property conditions & facilities
Hi, I stayed here to attend Parents Weekend for my daughter’s university. The room was missing a desk chair, the shower faucet came off when I turned it on and the room was never made up. They double the price during this weekend due to demand. It left a lot to be desired. Hilton can do better!
Stayed 2 nights in Sep 2024

10/10 Excellent

Samantha

Stayed 1 night in Sep 2024

10/10 Excellent

Dashawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

David, Rutherfordton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was very comfortable. Noise from the room above a few times. There is not much insulation between the floors.
Stayed 1 night in Sep 2024

10/10 Excellent

Victoria

Travelled with family
Liked: Amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
It was very new and clean
Stayed 1 night in Aug 2024

10/10 Excellent

Dara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was returning home, and I had left late from the beach...so by the time I got to area, it was after midnight. My 8-year old was begging me to stop and go to sleep, and I was getting very tired. I stopped at one hotel and was very rudely told they had no room, so I decided to go on hotel.com and see if I could find anything. Luckily, this hotel was close by and had availability. I booked my room and showed up ready to go to sleep...but alas...hotel.com sucks! My reservation was not for that night. If it hadn't been for the most wonderful, amazing, friendliest, and just very patient woman behind the counter, I would have cried. My warning...don't use hotel.com to book same day after midnight. This woman worked tirelessly to fix her system into giving me a room without me having to pay another night...and it wasn't easy! But I got my room and had the most comfortable sleep there could be! I will definitely be visiting again!!! Also...this hotel has just undergone renovations for its new name change and WOW!!! Don't mind the little bit of dust because if you do, you will miss out! The rooms were so clean and still had the new room smell. The paint and decor was fresh. Loved it!!!!
Stayed 1 night in Aug 2024