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Holiday Inn Express Hotel & Suites Auburn, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Hotel & Suites Auburn, an IHG Hotel

Exterior
Desk, blackout curtains, iron/ironing board, free cots/infant beds
Interior
Desk, blackout curtains, iron/ironing board, free cots/infant beds
Suite, 1 Bedroom | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Gym
  • 24/7 front desk
  • Laundry
  • Breakfast included
  • Housekeeping
  • Parking included

Explore the area

Map
10-12 Johnson St, Auburn, MA, 01501
  • Auburn Mall
    2 min drive
  • College of the Holy Cross
    7 min drive
  • Clark University
    9 min drive
  • Worcester, MA (ORH-Worcester Regional)
    19 min drive

Room options

View all photos for Suite, 1 Bedroom

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom

  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom

  • 27 sq m
  • Sleeps 6
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room

  • 27 sq m
  • Sleeps 2
  • 1 Single Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom

  • 27 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Comfort Inn Auburn - Worcester

Breakfast included
Parking included
Free WiFi
Air conditioning
3.8 out of 5, Good, (745)
The price is CHF 101
for 1 night
includes taxes & fees
9 Dec - 10 Dec
Comfort Inn Auburn - Worcester

About this property

Holiday Inn Express Hotel & Suites Auburn, an IHG Hotel

Hotel with free breakfast, in the vicinity of College of the Holy Cross
A fitness centre, a business centre and laundry facilities are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, express check-out and free newspapers are on-site.
Holiday Inn Express Hotel & Suites Auburn, an IHG Hotel offers 113 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit.

This Auburn hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Hotel & Suites Auburn, an IHG Hotel. During your stay, you'll be within walking distance of Auburn Mall. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast offered
  • Free WiFi and wired Internet
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 7 minutes by car from College of the Holy Cross and 9 minutes from The Hanover Theatre for the Performing Arts
WiFi and wired Internet are free in public spaces. You'll find a business centre on site. Free breakfast is served. A fitness centre, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Express Hotel & Suites Auburn, an IHG Hotel. Free self parking is available.

This Auburn hotel is smoke free.

Guests are served a free buffet breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Family friendly

  • Free cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0011570170
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Auburn
Holiday Inn Express Hotel Auburn
Holiday Inn Express Hotel And Suites Auburn

Holiday Inn Express Hotel & Suites Auburn, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 559 out of 1008 reviews" "
Rating 8 - Good. 268 out of 1008 reviews" "
Rating 6 - Okay. 87 out of 1008 reviews" "
Rating 4 - Poor. 52 out of 1008 reviews" "
Rating 2 - Terrible. 42 out of 1008 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2024

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean and very spacious. We checked in after midnight and had trouble getting into our room. Michael at the desk came right up to our room to assist us. Being close to 95 makes it noisy
Stayed 1 night in Aug 2024

10/10 Excellent

Maria

Stayed 1 night in Aug 2024

10/10 Excellent

Angeline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Shout out to Carmen who was very helpful, friendly, and energetic running the front desk. The mattresses need to be replaced as they were sagging in the middle. Otherwise the room was more than adequate.
Stayed 1 night in Aug 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
I liked how quiet it was. But I did not like the bed. It was uncomfortable
Stayed 1 night in Aug 2024

6/10 Okay

Shameka

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
room has bad smell
Stayed 2 nights in Aug 2024

8/10 Good

Gregory

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The bed was very soft, the room furniture and lighting well designed and useful. My only real complaint is the daily texts asking how my stay was - when I mentioned the falling apart (literally in shreds) sheer curtains and the wrinkled top to the ironing board I got dismissive responses. It doesn't take much effort to be pleasant vs the bad feeling the opposite causes.
Stayed 2 nights in Aug 2024

10/10 Excellent

Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location at interstates
Stayed 2 nights in Aug 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable
Stayed 1 night in Aug 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Auburn Stay
Good Staff, Rear door to hotel was unsecured the entire stay. No key card was needed. The front deck did not have change for the coin operated laundry. Had to travel to local store to get change. The pillows were soft and uncomfortable. Good location to everything in Auburn.
Stayed 1 night in Aug 2024

10/10 Excellent

Joe

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The comfortable beds almost made up for the noise from the highway.
Stayed 1 night in Aug 2024

2/10 Terrible

christina

Absolutely horrible
It was decent HOWEVER they decided to do demolition & construction in the room NEXT TO MINE at 8am on Sunday and it continued for hours. That same day the fire alarm went off due to a computer glitch & the hotel was evacuated for almost an hour in the rain. Then the cable was super glitchy the rest of the night. Got to sleep and the alarm went off again waking me up. Hotel staff said contact Hotels.com for refund. Hotels.com said cuz I checked out & to call the hotel. 2 days later I was offer a $75 refund after spending $420 for a hotel room I wasn't able to sleep in. HORRIBLE
Stayed 2 nights in Aug 2024

8/10 Good

Skylar

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Cynthia

Stayed 1 night in Aug 2024

10/10 Excellent

GINO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay
Stayed 1 night in Jul 2024

8/10 Good

Greg R

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine except the water pressure in the shower was practically non existant.
Stayed 1 night in Jul 2024

10/10 Excellent

Nicole

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite staff courteous convenience of the location. Breakfast was delicious and the warm cookies were great.
Stayed 4 nights in Jul 2024

10/10 Excellent

SANDRA

Stayed 1 night in Jul 2024

8/10 Good

Donna

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay every time
Stayed 1 night in Jul 2024

8/10 Good

Don

Close to turnpike.
Stayed 1 night in Jul 2024

10/10 Excellent

Aoife

Stayed 1 night in Jul 2024

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean facility.
Stayed 2 nights in Jul 2024

8/10 Good

Kyle, torrington

Stayed 1 night in Jul 2024