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Holiday Inn Express Hotel & Suites Auburn by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Auburn by IHG

Exterior
Desk, blackout curtains, iron/ironing board, free cots/infant beds
Suite, 1 Bedroom | Desk, blackout curtains, iron/ironing board, free cots/infant beds
Interior
Desk, blackout curtains, iron/ironing board, free cots/infant beds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Breakfast included
  • Free WiFi

Explore the area

Map
10-12 Johnson St, Auburn, MA, 01501
  • Auburn Mall
    ‪2 min drive‬
  • College of the Holy Cross
    ‪7 min drive‬
  • Clark University
    ‪9 min drive‬
  • Worcester, MA (ORH-Worcester Regional)
    ‪23 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom

  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom

  • 27 sq m
  • Sleeps 6
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room

  • 27 sq m
  • Sleeps 2
  • 1 Single Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom

  • 27 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Lobby

Comfort Inn Auburn - Worcester

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
3.8 out of 5, Good, (885)
The price is CHF 98
for 1 room
includes taxes & fees
16 Mar - 17 Mar
Comfort Inn Auburn - Worcester

About this property

Holiday Inn Express Hotel & Suites Auburn by IHG

Hotel with free breakfast, in the vicinity of College of the Holy Cross
A fitness centre, a business centre and laundry facilities are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, express check-out and free newspapers are on-site.
Holiday Inn Express Hotel & Suites Auburn by IHG offers 113 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit.

This Auburn hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Hotel & Suites Auburn by IHG. During your stay, you'll be within walking distance of Auburn Mall. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast offered
  • Free WiFi and wired Internet
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 7 minutes by car from College of the Holy Cross and 9 minutes from The Hanover Theatre for the Performing Arts
WiFi and wired Internet are free in public spaces. You'll find a business centre on site. Free breakfast is served. A fitness centre, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Express Hotel & Suites Auburn by IHG. Free self parking is available.

This Auburn hotel is smoke free.

Guests are served a free buffet breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Gym

Family friendly

  • Free cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0011570170
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Auburn
Holiday Inn Express Hotel Auburn
Holiday Inn Express Hotel And Suites Auburn

Holiday Inn Express Hotel & Suites Auburn by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 570 out of 1004 reviews
Rating 8 - Good. 261 out of 1004 reviews
Rating 6 - Okay. 85 out of 1004 reviews
Rating 4 - Poor. 48 out of 1004 reviews
Rating 2 - Terrible. 40 out of 1004 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and quiet
Stayed 4 nights in Nov 2024

8/10 Good

Rachel

I checked out this morning & forgot to drop off my room entry keys. They have assured me that that's not a problem
Stayed 2 nights in Nov 2024

8/10 Good

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast and the xmas decorations. Staff was diverst an friendly.
Stayed 2 nights in Nov 2024

6/10 Okay

David, Lewisburg

Liked: Cleanliness, property conditions & facilities
First, the positives: The hotel has clean, and the bed was reasonably comfortable. All lighting, electronics, and bathroom fixtures worked, although the toilet seat was a little loose. There was plenty of parking (which is increasingly a problem at many hotels). However, I-290 runs right by the hotel. I was on the highway side of the building, and the road noise was probably the worst that I have ever experienced. I was able to sleep through it, but others might be bothered by it. I wanted get ice but could not find the machines. I had to ask the front desk since there was no information in the room explaining where to find it. If you are fan of bar soap, you might want to avoid this hotel. There was none in the room so I again asked at the front desk. I was told that the hotel did not have any bar soap; they have completely switched over to body wash. Finally, there was no one at the front desk both times I asked for information, and there was no bell or other signaling device to get their attention. I had to yell toward the back room. In short, the hotel was mostly okay, but irritations like the above are worse when you’re tired an just want to relax.
Stayed 1 night in Nov 2024

10/10 Excellent

Eric

Stayed 3 nights in Nov 2024

10/10 Excellent

Clark H.

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Koralia

Stayed 1 night in Oct 2024

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
At a glance
I was impressed by the surprised welcome when I entered my room. There was a gift bag filled with goodies waiting for me by the TV with a thank you note. They also served a healthy breakfast. Unfortunately I didn't have enough time to enjoy my stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean
Very friendly staff. Clean building inside & out. Comfortable beds and pillows. Nice, clean bathrooms.
Stayed 1 night in Nov 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness, amenities
Convenient for a stop over
Stayed 1 night in Nov 2024

10/10 Excellent

Emily

Stayed 1 night in Oct 2024

8/10 Good

mathurin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The TV in the room was terrible, keep freezing, old school.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Kyle

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay! Friendly staff, clean rooms, nice beds.
Stayed 1 night in Aug 2024

10/10 Excellent

Jivko

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stuff was extremely helpfull
Stayed 1 night in Nov 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Stoyan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Sep 2024

4/10 Poor

Robin

Business traveller
Liked: Cleanliness, staff & service, room comfort
Decaf Coffee, not--NO SLEEP!!! Be Careful!!!
Unfortunately the "Decaf" coffee in the breakfast area was NOT decaf and I had it in the evening so didn't sleep a wink all night. AWFUL!!!!!
Stayed 1 night in Oct 2024

4/10 Poor

Tony

Business traveller
Stayed 1 night in Oct 2024

8/10 Good

carol

Stayed 1 night in Oct 2024

10/10 Excellent

Angelo

Stayed 2 nights in Sep 2024

10/10 Excellent

Jacqueline

Stayed 2 nights in Oct 2024