Hotel in Xalapa with free valet parking and 24-hour front desk
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free valet parking are also provided. Additionally, a snack bar/deli, a conference centre and dry cleaning are on-site.
HB Xalapa offers 90 air-conditioned accommodations with a safe and coffee/tea makers. Cable televisions are provided.
This Xalapa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at HB Xalapa. During your stay, you'll be within walking distance of Interactive Museum of Xalapa (MIX). Features include free WiFi in public areas and free valet parking, plus an outdoor pool.
Free WiFi
Free valet parking and self-parking
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Buffet breakfast served daily for a fee
Take a swim in the outdoor pool
Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
11 minutes on foot from Interactive Museum of Xalapa (MIX) and a 2-minute drive from Xalapa Gallery of Contemporary Art
Pets welcome for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. An outdoor pool, a terrace, and a vending machine are also featured at the business-friendly HB Xalapa. Self parking and valet parking are free.
This 3.5-star Xalapa hotel is smoke free.
For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 12:30 PM.
HB Xalapa has a restaurant on site.
Room service (during limited hours) is available.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free self parking on site
Free valet parking on site
Wheelchair-accessible parking available
Food and drink
Daily buffet breakfast available 7 AM to 12:30 PM for a fee: MXN 179 for adults and MXN 119 for children
A bar/lounge
A restaurant
Snack bar/deli
Things to do
Outdoor pool
Family friendly
Laundry facilities
Outdoor pool
Snack bar/deli
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Business services
Computer station
Conference centre
Outdoors
Garden
Pool loungers
Pool umbrellas
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hair dryer
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
32-inch TV with cable channels
Food and drink
Coffee/tea maker
Limited room service
More
Air conditioning
Desk
Iron/ironing board
Laptop workspace
Phone
Safe
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 5:00 PM
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
Pets: MXN 350 per pet (varies based on length of stay)
Service animals are exempt from fees.
Children and extra beds
Children are welcome.
Cots (infant beds) are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: from approximately MXN 179 for adults and from MXN 119 for children
Pet fee: MXN 350 per pet (varies based on length of stay)
Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
We should mention
Pool access available from 9:00 AM to 7:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property is also known as
HB Hoteles
HB Hoteles Xalapa Hotel
HB Hoteles Hotel Xalapa
HB Hoteles Xalapa
HB Xalapa
Hoteles HB
Hoteles HB Xalapa
Hoteles Xalapa
Xalapa Hoteles
HB Xalapa Hotel
HB Xalapa Xalapa
HB Hoteles Xalapa
HB Xalapa Hotel Xalapa
HB Xalapa Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
I had a wonderful stay at the HB Xalapa. The staff was very friendly and professional. Despite being next to a busy road, the room was surprisingly quiet. The bed was amazing! I really slept well in and the room itself was well apportioned. The only reason I did not give top marks was because the WiFi was poor - I could not a consistent and stable connection and had to use data on my phone and give up trying to use my computer. For such a lovely hotel, it would have been nice to have a small fridge in the room but other than those 2 things I was very satisfied with my stay.
Hotel muy bien localizado, con fácil acceso a vías importantes. Muy cómodo y con lo necesario para disfrutar la estancia.
Claudia
Stayed 1 night in Jul 2022
6/10 Okay
Aldo
Business traveller
11 Jul 2022
Liked: Cleanliness, amenities
I stay regularly at this hotel and I generally have a great experience. However on this occasion I had an issue...
Stayed for two nights, first night they had to change the room they offered since the door lock was not working and had to walk back to reception twice before being offered a room with a working door.
Second night, after a long day of work, I was locked out of my room for over 40 minutes since the door lock was not working. They did not have a sense of urgency to resolve the matter, and once of their offers was to put me in another room for the night (without my belongins) which I found completely ridiculous.
I'll stay again there since I have history, but if it was the first experience in the hotel it would have definitely been the last.
Aldo
Stayed 2 nights in Jul 2022
10/10 Excellent
Paola
6 Jul 2022
Paola
Stayed 1 night in Apr 2022
10/10 Excellent
Aldo
24 Jun 2022
Aldo
Stayed 1 night in Jun 2022
10/10 Excellent
Carlos
26 Mar 2022
Carlos
Stayed 1 night in Mar 2022
6/10 Okay
Griselda
27 Nov 2021
Liked: Cleanliness, staff & service
I did not like the lack of enthusiasm to promote tourism in the state. I arrived on a Thursday and I called the front desk to change the light in the bathroom on Sunday, I left almost a week later (Wednesday) morning and the light was still burned out.
We lost properties when cleaning room was made.
They take off the sheets from the matress and our properties gone with them!!!...
Poor profesionalism with the staff.