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Sheraton Xi'an North City Hotel

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Xi'an North City Hotel

Exterior
Indoor pool
Property amenity
Room, 1 King Bed | 1 bedroom, premium bedding, in-room safe, desk
Lobby

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Air conditioning
    Air conditioning
  • Gym
    Gym
  • Breakfast available
    Breakfast available

Explore the area

Map
No. 32 Wei Yang Road, Xi'an, Shaanxi, 710014
  • Xi'an City Walls
    3 min drive
  • Great Mosque of Xi'an
    6 min drive
  • Xi'an Bell Tower and Drum Tower
    7 min drive
  • Xi'an (XIY-Xianyang Intl.)
    38 min drive

Room options

View all photos for Room, 2 Double Beds

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Double Beds

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Double Beds

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | 1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View, Corner

City view

Room, 1 King Bed, City View, Corner

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms, City View

42-inch LCD TV with satellite channels, TV

Apartment, 2 Bedrooms, City View

  • 88 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Apartment, 1 Bedroom, City View

Apartment, 1 Bedroom, City View | 1 bedroom, premium bedding, in-room safe, desk

Apartment, 1 Bedroom, City View

  • 88 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, City View

  • 88 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 1 Bedroom, City View

Apartment, 1 Bedroom, City View | 1 bedroom, premium bedding, in-room safe, desk

Apartment, 1 Bedroom, City View

  • 88 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

42-inch LCD TV with satellite channels, TV

Apartment, 2 Bedrooms

  • 88 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Apartment, 1 Bedroom, City View

Apartment, 1 Bedroom, City View | 1 bedroom, premium bedding, in-room safe, desk

Apartment, 1 Bedroom, City View

  • 88 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds, City View

Room, 2 Double Beds, City View | 1 bedroom, premium bedding, in-room safe, desk

Room, 2 Double Beds, City View

  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | 1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed

  • 40.0 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, City View

  • 88 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, City View

  • 88 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Sheraton Xi'an North City Hotel

Luxury hotel connected to a shopping centre in Xi'an with 2 restaurants
2 restaurants, a full-service spa and an indoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness centre, a bar/lounge and a sauna are on-site. Housekeeping is available on request.
Sheraton Xi'an North City Hotel offers 487 accommodations, which are accessible via exterior corridors and feature a safe and free newspapers. This accommodation offers separate sitting areas and includes desks. Beds feature premium bedding. 42-inch LCD televisions come with satellite channels.

Bathrooms include a separate bath and shower with a deep soaking bath, dressing gowns, slippers and complimentary toiletries. This Xi'an hotel provides complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments and manicures and pedicures.
With your stay at Sheraton Xi'an North City Hotel, you'll be connected to a shopping centre and within walking distance of Daming Palace National Heritage Park. You'll find features such as free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi and wired Internet
  • Free self-parking
  • Drinking and dining options include 2 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Indulge with body treatments, facials or massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Just a 2-minute drive from Daming Palace National Heritage Park and a few minutes from Xi'an City Walls
  • Airport shuttle service available for a fee
Sheraton Xi'an North City Hotel offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 18288 square feet (1699 square metres) and includes conference space. A children's pool, a 24-hour fitness centre, and a rooftop terrace are also featured at the luxury Sheraton Xi'an North City Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Xi'an hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Sheraton Xi'an North City Hotel has 2 restaurants serving lunch and dinner.
Feast – This buffet restaurant specialises in international cuisine. Open 24 hours. Open daily.
Yue – This restaurant specialises in Chinese cuisine. Open daily.
Lobby Lounge – On-site lobby lounge. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: CNY 90 for adults and CNY 45 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Feast
  • Lobby Lounge
  • Yue

Family friendly

  • Children's pool
  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 18,288 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (85 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 31 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2012
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sheraton Xi'an North City Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 345.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 90 for adults and from CNY 45 for children
  • Airport shuttle fee: CNY 800 per person (one-way)
  • Airport shuttle fee per child: CNY 800 (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 345.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Sheraton Xi'an North City Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Sheraton Xian North City
Sheraton Xian North City Hotel
Sheraton Xi'an North City
Sheraton Xi'An North City Hotel China/Shaanxi
Sheraton Xi'an North City
Sheraton Xi'an North City Hotel Hotel
Sheraton Xi'an North City Hotel Xi'an
Sheraton Xi'an North City Hotel Hotel Xi'an

Sheraton Xi'an North City Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 161 out of 254 reviews" "
Rating 8 - Good. 61 out of 254 reviews" "
Rating 6 - Okay. 21 out of 254 reviews" "
Rating 4 - Poor. 6 out of 254 reviews" "
Rating 2 - Terrible. 5 out of 254 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Yangjun

Liked: Cleanliness, amenities, property conditions & facilities
Nice stay, love here
Stayed 3 nights in Jun 2024

10/10 Excellent

Su Teng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

4/10 Poor

Helga

Stayed 3 nights in Apr 2024

10/10 Excellent

Ligen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is fabulous as it’s near everything and easily accessible to most tourist places!
Stayed 3 nights in Mar 2024

10/10 Excellent

Yau Loong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge room with very reasonable prices
Stayed 3 nights in Apr 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff, immaculately clean. A first class hotel
Stayed 2 nights in Apr 2024

10/10 Excellent

Helium

Liked: Cleanliness, staff & service, property conditions & facilities
Close to underground stations and many malls within walking distance.
Stayed 4 nights in Mar 2024

10/10 Excellent

Yuan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything above.
Stayed 11 nights in Oct 2023

10/10 Excellent

JOANNA

Stayed 1 night in Sep 2023

10/10 Excellent

Maeva

Liked: Cleanliness, staff & service, property conditions & facilities
easy to access public transportation and taxis
Stayed 3 nights in Sep 2023

10/10 Excellent

Lin Tang

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and price worthy
Stayed 4 nights in Sep 2023

10/10 Excellent

Maeva

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniences
Stayed 3 nights in Sep 2023

10/10 Excellent

Shuixin

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel service is outstanding, and the location is incredibly convenient.
Stayed 2 nights in Jul 2023

10/10 Excellent

Zhiyi

Stayed 3 nights in Dec 2022

6/10 Okay

Bocca

Liked: Cleanliness
Staff are friendly. However, some of staff need to be further trained in order to provide better services.
Stayed 2 nights in Sep 2022

10/10 Excellent

Verified traveller

Stayed 8 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, friendly staff. clean and good breakfast.
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone is very helpful, I have no complaints, communication was a bit difficult but we got through it, you just need some patience
Stayed 2 nights in Dec 2019

10/10 Excellent

Wai Sun Jacob

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location in the Xi’an with its easy access to subway, which is linked to the train station...
Stayed 1 night in Nov 2019

8/10 Good

Wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel to stay
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly hotel with a handy location
We had a wonderful time at the hotel celebrating our grand daughter 100 days old. Had an upgrade to the executive apartment which was enormous. The Chinese restaurant is one of the best in Xi’an. Highly recommended is their signature deep fried flounder dish. The decoration of the fish was a piece of art. Would stay there again next time when we visit Xi’an
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2019

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
Stayed 1 night in Sep 2019