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Chateau Star River Shaanxi

5.0 star property

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Photo gallery for Chateau Star River Shaanxi

View from property
Exterior
Lobby sitting area
Front of property – evening/night
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking included
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
Middle Section, Lanchi Road, Qinhan New City, Xixian New District, Xianyang, Shaanxi Province, 712000
  • Xianyang Shooting Range
    ‪8 min drive‬
  • Xi'an City Walls
    ‪22 min drive‬
  • Xi'an Bell Tower
    ‪25 min drive‬
  • Xi'an (XIY-Xianyang Intl.)
    ‪24 min drive‬

Room options

View all photos for Business Twin Room (Hot Spring Access)

Business Twin Room (Hot Spring Access) | Minibar, in-room safe, desk, soundproofing

Business Twin Room (Hot Spring Access)

  • 50 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Executive Double Room, 1 King Bed (Hot Spring Access)

Executive Double Room, 1 King Bed (Hot Spring Access) | Minibar, in-room safe, desk, soundproofing

Executive Double Room, 1 King Bed (Hot Spring Access)

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Flat-screen TV, pay films

Executive Suite, 1 King Bed

  • 100 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed (Hot Spring Access)

Deluxe Double Room, 1 King Bed (Hot Spring Access) | Minibar, in-room safe, desk, soundproofing

Deluxe Double Room, 1 King Bed (Hot Spring Access)

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Double Room, 1 King Bed

Flat-screen TV, pay films

Executive Double Room, 1 King Bed

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room (Hot Spring Access)

Deluxe Twin Room (Hot Spring Access) | Minibar, in-room safe, desk, soundproofing

Deluxe Twin Room (Hot Spring Access)

  • 50 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Chateau Suite (Hot Spring Access)

Minibar, in-room safe, desk, soundproofing

Chateau Suite (Hot Spring Access)

  • 100 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Business Double Room, 1 King Bed (Hot Spring Access)

Minibar, in-room safe, desk, soundproofing

Business Double Room, 1 King Bed (Hot Spring Access)

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property – evening/night

Xi'an Eastern House Boutique Hotel

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.9 out of 5, Exceptional, (435)
The price is CHF 46
for 1 room
includes taxes & fees
5 Mar - 6 Mar
Xi'an Eastern House Boutique Hotel

About this property

Chateau Star River Shaanxi

Luxury Xianyang hotel in Weicheng District with free parking
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Additionally, a conference centre, a coffee shop/cafe and concierge services are on-site.
Chateau Star River Shaanxi offers 331 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with cable channels and pay-per-view films.

Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
There are 8 hot springs open between 7:00 AM and 11:00 PM.
During your stay at Chateau Star River Shaanxi, you'll be close to Xianyang Shooting Range. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at 意咖啡西餐厅, a buffet restaurant that serves Chinese cuisine
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes hot springs and a playground
  • 8 minutes by car from Xianyang Shooting Range and 10 minutes from Chang'an University (Weishui Campus)
Chateau Star River Shaanxi offers its guests hot springs. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 5 meeting rooms available. A terrace, multilingual staff, and a garden are also featured at the luxury Chateau Star River Shaanxi. Limited free parking is available on a first-come, first-served basis.

This 5-star Xianyang hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
意咖啡西餐厅 – This buffet restaurant specialises in Chinese cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CNY 228 for adults and CNY 114 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 意咖啡西餐厅

Things to do

  • 8 hot springs
  • Playground

Family friendly

  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 5 meeting rooms
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • 8 hot springs
  • Hot springs open from 7:00 AM - 11:00 PM
  • Hot springs water temperature - 38 ºC

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Chateau Star River Shaanxi

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 322.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 228 for adults and from CNY 114 for children
  • Rollaway bed fee: CNY 322.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Access to the onsite hot springs is included for 2 guests per room. Fees apply for additional guests.

We should mention

  • Hot springs access available from 7:00 AM to 11:00 PM.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Chateau Star River Xi’an Hotel Xi'an
Chateau Star River Xi’an Hotel
Chateau Star River Xi’an Xi'an
Chateau Star River Xi’an Xi'a
Chateau Star River Xi’an
Chateau Star River Shaanxi Hotel
Chateau Star River Shaanxi Xianyang
Chateau Star River Shaanxi Hotel Xianyang

Chateau Star River Shaanxi Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 11 out of 17 reviews
Rating 8 - Good. 5 out of 17 reviews
Rating 6 - Okay. 0 out of 17 reviews
Rating 4 - Poor. 1 out of 17 reviews
Rating 2 - Terrible. 0 out of 17 reviews

10/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

9.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

4/10 Poor

Frederick

Travelled with group
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
I've rarely bothered to leave reviews of hotels, but my experience here left me quite furious. I stayed in the hotel in October, so not so hot outside. However it was VERY hot in my room, at one point it was 27c. Clearly the Air Con wasn't functioning so I asked reception. They sent a technician who proceeded to LIE about the situation saying it would take time to cool down. Eventually they admitted that they had turned off the Air Con for the whole hotel to save money and gave me a cooling unit, which did almost nothing I should add. I would still be annoyed but be prepared to accept this at a cheaper hotel, but this is meant to be 5* luxury. Being able to sleep at a comfortable temperature is a BASIC requirement and one that I wouldn't ever imagine would be an issue at such a hotel.
Stayed 2 nights in Oct 2024

8/10 Good

Jingyu

Stayed 2 nights in Aug 2020

8/10 Good

Verified traveller

Liked: Cleanliness
Very clean, spacious and well appointed rooms. Double sinks were a nice feature!
Stayed 2 nights in Nov 2019

10/10 Excellent

Ming

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a widely open, calm and clean area. Well designed near the airport. Hopefully, other facilities or shops and taxis services would be available in the near future. The restaurant services (Chinese food portion we tried) is very excellent, best one we ever had during the "Silk Trade Trip".
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was big, the bathroom very spacious and modern, the breakfast has a great variety and high quality. The service staff is very friendly. The hotel swimming and outside garden was very enjoyable. Not so experienced with foreign credit card in restaurant area. No shuttle service to Xi’an center. Overall was excellent and would definitely stay there again.
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 7 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay
Really amazing hotel, amazing food, not too overpriced either. Just very hard to find a bus or a taxi to Xian!!
Stayed 1 night in Feb 2019

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Airport Stay
The restaurant meal was tasty, but our dinners came out 20 minutes apart.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2018

10/10 Excellent

NicolaosRamirez, Guangzhou China

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I want to express my experience in the hotel, The staff excellent, the food, the room, the services I can say 7 star hotel .... The buffet was really good, and the restaurant my wife and and went for dinner one time was really good. I recommend 100% rhe hotel
Stayed 4 nights in Oct 2018

8/10 Good

Dawn Lea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxe, new hotel in suburb
This marble-furbished hotel is in a very upscale suburb "New" area on the outskirts of Xian. The hotel appears to have two sections: one for tourists from outside China and one for Chinese. Both share the huge, lovely gourmet restaurant. A hired taxi is the best way to get from the airport to this hotel or to the Terra Cotta Warriors and the fine Xian (area) Historical Museum in Xian city. Hotel personnel can help arrange for the taxi. Distances tend to be considerable.

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel
El hotel muy limpio, la atención excelente, una gran variedad de comida en el desayuno y el hotel tiene una gran variedad de opciones para el huesped.
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
주변시설 없음
아주 좋습니다. 다만, 교통과 주변 식당, 마트 등 편의시설은 전혀 없습니다. 지금 한창 주변지역을 공사중이어서, 호텔에서만 쉬고 싶은신 분들 또는 출장으로 차량이 확보되신 분들만 예약하시면 되겠네요
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel nuevo.
Hotel nuevo. No en el centro pero cerca del aeropuerto.
Stayed 2 nights in Mar 2019

10/10 Excellent

Huitao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
完美，值得推荐的酒店
飞机晚点，到达酒店已经是第二日早上7点，很nice的延迟到下午3点退房，房间很舒适，很温馨的赠送了水果和巧克力以及欢迎信，硬件设施比广州的更好一些，位置稍微有点远但是环境非常好，早餐的品质很高服务完美，非常值得推荐！
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
早餐最好
酒店內環境+服務都好，係有啲details 唔係幾乾淨。 整體算是很不錯
Stayed 1 night in Aug 2018