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Hotel Paraiso Encantado

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Paraiso Encantado

Living area
Romantic Room, Mountain View (Flor de liz #1) | Terrace/patio
Panoramic Quadruple Room, 1 Bedroom (Lajas) | Living area
Comfort Quadruple Room, Pool View (Helechos 1) | Premium bedding, soundproofing, iron/ironing board, free WiFi
Reception

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Laundry
  • Parking included
  • Housekeeping

Explore the area

Map
Camino Las Pozas - 10, Xilitla, SLP, 79900
  • Las Pozas
    1 min walk
  • Church of San Agustin
    4 min drive
  • Leonora Carrington Museum
    5 min drive

Room options

View all photos for Romantic Room, Mountain View (Flor de liz #1)

Romantic Room, Mountain View (Flor de liz #1) | Premium bedding, soundproofing, iron/ironing board, free WiFi

Romantic Room, Mountain View (Flor de liz #1)

  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Romantic Room, Mountain View (Flor de liz #2)

Romantic Room, Mountain View (Flor de liz #2) | Premium bedding, soundproofing, iron/ironing board, free WiFi

Romantic Room, Mountain View (Flor de liz #2)

  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Pool View (Orquídeas #2)

Premium bedding, soundproofing, iron/ironing board, free WiFi

Room, Pool View (Orquídeas #2)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, Pool View (Orquídeas #4)

Room, Pool View (Orquídeas #4) | Premium bedding, soundproofing, iron/ironing board, free WiFi

Room, Pool View (Orquídeas #4)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Mountain View (Linda vista #1)

Room, Mountain View (Linda vista #1) | Premium bedding, soundproofing, iron/ironing board, free WiFi

Room, Mountain View (Linda vista #1)

  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 King Bed

View all photos for Comfort Quadruple Room, Pool View (Helechos 1)

Comfort Quadruple Room, Pool View (Helechos 1) | Premium bedding, soundproofing, iron/ironing board, free WiFi

Comfort Quadruple Room, Pool View (Helechos 1)

  • Sleeps 5
  • 3 Double Beds

View all photos for Comfort Room, Pool View (Helechos 2)

Comfort Room, Pool View (Helechos 2) | Premium bedding, soundproofing, iron/ironing board, free WiFi

Comfort Room, Pool View (Helechos 2)

  • Sleeps 6
  • 4 Double Beds

View all photos for Room, Pool View (Orquídeas #3)

Premium bedding, soundproofing, iron/ironing board, free WiFi

Room, Pool View (Orquídeas #3)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, Pool View (Orquídeas #1)

Room, Pool View (Orquídeas #1) | Premium bedding, soundproofing, iron/ironing board, free WiFi

Room, Pool View (Orquídeas #1)

  • Sleeps 2
  • 1 Double Bed

View all photos for Room, Garden View (Lirios #2)

Room, Garden View (Lirios #2) | Premium bedding, soundproofing, iron/ironing board, free WiFi

Room, Garden View (Lirios #2)

  • Sleeps 4
  • 2 Double Beds

View all photos for Panoramic Quadruple Room, 1 Bedroom (Lajas)

Panoramic Quadruple Room, 1 Bedroom (Lajas) | Premium bedding, soundproofing, iron/ironing board, free WiFi

Panoramic Quadruple Room, 1 Bedroom (Lajas)

  • Hill view
  • Sleeps 4
  • 2 Double Beds

Room, Garden View (Lirios #1)

  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Paraiso Encantado

Hotel with free parking, steps from Las Pozas
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a children's pool, concierge services and dry cleaning.
Hotel Paraiso Encantado offers 15 air-conditioned accommodations with a hairdryer and an iron/ironing board. Beds feature premium bedding. This Xilitla hotel provides complimentary wireless Internet access. Bathrooms include baths or showers. Housekeeping is offered on a daily basis and hairdryers can be requested.
An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hotel Paraiso Encantado, you're just a quick walk from Las Pozas. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • 0.1 mi (0.1 km) from Las Pozas and 13.9 mi (22.4 km) from Sierra Gorda Biosphere Reserve
  • Airport shuttle service available for a fee
Hotel Paraiso Encantado offers its guests an outdoor pool and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, tour/ticket assistance, and a garden are also featured at Hotel Paraiso Encantado. Self parking is free.

This 3-star Xilitla hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8:00 AM to 1:00 PM.
Hotel Paraiso Encantado has a restaurant on site.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Onsite parking options include a carport

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 1:00 PM for a fee: MXN 120 for adults and MXN 80 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • In a state park
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Heated bathroom floor
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Iron/ironing board
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

  • Pets and service animals are not allowed at Hotel Paraiso Encantado

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 120 for adults and from MXN 80 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Property Registration Number 59067989

We should mention

  • Pool access available from 9:00 AM to 10:30 PM
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Paraiso Encantado Hotel
Hotel Paraiso Encantado Xilitla
Hotel Paraiso Encantado Hotel Xilitla

Hotel Paraiso Encantado Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 13 out of 24 reviews" "
Rating 8 - Good. 5 out of 24 reviews" "
Rating 6 - Okay. 1 out of 24 reviews" "
Rating 4 - Poor. 4 out of 24 reviews" "
Rating 2 - Terrible. 1 out of 24 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Daniel

Liked: Cleanliness, staff & service
Adequate but noisy
The hotel is close to the Edward James gardens but not to anything else. The restaurant is fairly limited in its offerings. There were several families there at the time and the noise carried into our room.
Stayed 2 nights in Jul 2024

4/10 Poor

Pey

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location and the restaurant is very nice. The room is clean and spacious. The heater is a big plus as we were there during the cold day. Unfortunately, the hot water doesn’t work and the toilet is clogged. The manager checked the hot water but it still didn’t work. We were not able to take showers.

10/10 Excellent

Anna

Stayed 1 night in May 2022

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was amazing
Stayed 1 night in Jul 2021

10/10 Excellent

Gabriel

Stayed 2 nights in Aug 2024

10/10 Excellent

Karla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal muy amable y habitaciones muy espaciosas y limpias
Stayed 1 night in Jul 2024

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
El hotel está muy bonito y tranquilo. Las personas que trabajan ahí todos fueron muy amables
Stayed 2 nights in May 2024

8/10 Good

Raul

Liked: Cleanliness, property conditions & facilities, room comfort
Recomendación TV, y ver mejoras en el agua caliente ya que no duraba casi nada en habitacion inferior bromelia
Stayed 3 nights in Feb 2024

4/10 Poor

Elizabeth

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
El hotel en si es precioso y en excelente ubicación. Tiene buen restaurante y servicio Pero el inodoro o toilet esta defectuoso emana gases y olores. Eso es incomodo
Stayed 1 night in Dec 2023

8/10 Good

Octavio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Frida Sofía

Stayed 3 nights in Sep 2023

8/10 Good

Susana

Stayed 1 night in Aug 2023

8/10 Good

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermoso lugar y tranquilo. La gente muy amable
Stayed 2 nights in Aug 2023

10/10 Excellent

Francisco Manuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio, todo el personal, (facho, Maricela, etc.) el dueño Mario de trato amable, sencillo (un plus para los viajeros) las habitaciones de lujo, inmaculadas de limpias, todo funciona, muy recomendable,
Stayed 1 night in Aug 2023

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpio…. Muy buena comida …. Muy buena atención
Stayed 1 night in Nov 2022

2/10 Terrible

Carlos

Travelled with partner
Disliked: Cleanliness, staff & service
Cerca del atractivo turístico
Stayed 1 night in Jun 2022

10/10 Excellent

Blaise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

8/10 Good

Sandra Garcia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen lugar para descansar
Stayed 3 nights in Sep 2021

10/10 Excellent

Albane

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

10/10 Excellent

Lesli

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos encantó el estar en contacto con la naturaleza el sonido de los pajaros y del río y que el hotel esta super cerca del jardín de Edward james a solo unos pasos caminando
Stayed 1 night in Aug 2021

4/10 Poor

Alejandro

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Triste estancia por mal servicio
Fue mala experiencia pues el Hotel empalmo reservaciones y nos mando a otro lugar muy malo sin atencion no restarurant y llovia todos los dias y el hotel se goteaba muy mal la atencion
Stayed 3 nights in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó mucho la forma que tiene el hotel, además que las personas son muy agradables.
Stayed 3 nights in May 2021

10/10 Excellent

Jose Alejandro

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente lugar para ir a los Jardines de Edward
Excelente ubicación y servicio! El desayuno esta delicioso
Stayed 1 night in Apr 2021

4/10 Poor

MANUEL

Travelled with family
Disliked: Property conditions & facilities
Decepcion
El lugar se ve medio abandonado . No tenían Televisión . El aire no funcionaba . Al final nos dieron otra habitación que si tenía aire acondicionado, pero sin TV . La verdad deja mucho que desear. Estuvimos a punto de irnos a otro hotel , pero ya era tarde . No lo recomiendo .
Stayed 1 night in Dec 2020