Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a children's pool, concierge services and dry cleaning.
Hotel Paraiso Encantado offers 15 air-conditioned accommodations with a hairdryer and an iron/ironing board. Beds feature premium bedding. This Xilitla hotel provides complimentary wireless Internet access. Bathrooms include baths or showers. Housekeeping is offered on a daily basis and hairdryers can be requested.
An outdoor pool and a children's pool are on site.
The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Hotel Paraiso Encantado, you're just a quick walk from Las Pozas. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
Free WiFi
Free self-parking
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Cooked-to-order breakfast served daily for a fee
Take a swim in the outdoor pool
Services include dry cleaning/laundry, a concierge and tour or ticket assistance
0.1 mi (0.1 km) from Las Pozas and 13.9 mi (22.4 km) from Sierra Gorda Biosphere Reserve
Airport shuttle service available for a fee
Hotel Paraiso Encantado offers its guests an outdoor pool and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.
A terrace, tour/ticket assistance, and a garden are also featured at Hotel Paraiso Encantado. Self parking is free.
This 3-star Xilitla hotel is smoke free.
For a fee, guests can enjoy a cooked-to-order breakfast daily from 8:00 AM to 1:00 PM.
Hotel Paraiso Encantado has a restaurant on site.
Languages
Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Return airport shuttle (surcharge)
Free secured, uncovered self parking on site
Onsite parking options include a carport
Food and drink
Daily cooked-to-order breakfast available 8:00 AM to 1:00 PM for a fee: MXN 120 for adults and MXN 80 for children
A bar/lounge
A restaurant
Family friendly
Children's pool
Laundry facilities
Outdoor pool
Soundproofed rooms
Conveniences
Laundry facilities
Limited-hour front desk
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Proposal/romance packages
Tour and ticket assistance
Wedding services
Outdoors
Garden
In a state park
In the mountains
Pool loungers
Pool umbrellas
Terrace
Accessibility
No lift
More
Banquet hall
Smoke-free property
Room amenities
Bedroom
Premium bedding
Bathroom
Bathtub or shower
Hair dryer
Heated bathroom floor
Shampoo
Soap
Toilet paper
Towels provided
More
Air conditioning
Iron/ironing board
Soundproofed rooms
Policies
Check-in
Check-in start time: noon; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before 11:30 AM
Contactless check-out
Express check-out available
Special check-in instructions
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours), key retrieval
Pets
Pets and service animals are not allowed at Hotel Paraiso Encantado
Children and extra beds
Children are welcome.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for cooked-to-order breakfast: from approximately MXN 120 for adults and from MXN 80 for children
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
The front desk at this property is open daily from 7:00 AM - 11:00 PM. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Property Registration Number 59067989
We should mention
Pool access available from 9:00 AM to 10:30 PM
Pets and service animals are not allowed on site.
Property is also known as
Hotel Paraiso Encantado Hotel
Hotel Paraiso Encantado Xilitla
Hotel Paraiso Encantado Hotel Xilitla
Hotel Paraiso Encantado Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 13 out of 24 reviews" "
10 - Excellent
13
Rating 8 - Good. 5 out of 24 reviews" "
8 - Good
5
Rating 6 - Okay. 1 out of 24 reviews" "
6 - Okay
1
Rating 4 - Poor. 4 out of 24 reviews" "
4 - Poor
4
Rating 2 - Terrible. 1 out of 24 reviews" "
2 - Terrible
1
8.4/10
Cleanliness
8.4/10
Staff & service
9.0/10
Amenities
8.4/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
6/10 Okay
Daniel
7 Aug 2024
Liked: Cleanliness, staff & service
Adequate but noisy
The hotel is close to the Edward James gardens but not to anything else. The restaurant is fairly limited in its offerings. There were several families there at the time and the noise carried into our room.
Daniel
Stayed 2 nights in Jul 2024
4/10 Poor
Pey
Travelled with partner, Travelled with group
26 Dec 2022
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location and the restaurant is very nice. The room is clean and spacious. The heater is a big plus as we were there during the cold day. Unfortunately, the hot water doesn’t work and the toilet is clogged. The manager checked the hot water but it still didn’t work. We were not able to take showers.
El hotel en si es precioso y en excelente ubicación. Tiene buen restaurante y servicio
Pero el inodoro o toilet esta defectuoso emana gases y olores.
Eso es incomodo
Excelente servicio, todo el personal, (facho, Maricela, etc.) el dueño Mario de trato amable, sencillo (un plus para los viajeros) las habitaciones de lujo, inmaculadas de limpias, todo funciona, muy recomendable,
Nos encantó el estar en contacto con la naturaleza el sonido de los pajaros y del río y que el hotel esta super cerca del jardín de Edward james a solo unos pasos caminando
Fue mala experiencia pues el Hotel empalmo reservaciones y nos mando a otro lugar muy malo sin atencion no restarurant y llovia todos los dias y el hotel se goteaba muy mal la atencion
Excelente ubicación y servicio! El desayuno esta delicioso
Jose Alejandro
Stayed 1 night in Apr 2021
4/10 Poor
MANUEL
Travelled with family
15 Dec 2020
Disliked: Property conditions & facilities
Decepcion
El lugar se ve medio abandonado . No tenían Televisión . El aire no funcionaba . Al final nos dieron otra habitación que si tenía aire acondicionado, pero sin TV . La verdad deja mucho que desear. Estuvimos a punto de irnos a otro hotel , pero ya era tarde . No lo recomiendo .