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Barceló Maya Palace - All Inclusive

4.5 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Barceló Maya Palace - All Inclusive

3 outdoor pools, pool loungers
View from room
Reception
Private beach, white sand, beach towels, scuba diving
Gazebo

Reviews

8.8 out of 10

Excellent

Popular amenities

  • On private beach
  • Bar
  • Pool
  • Room service
  • Breakfast included
  • All-inclusive

Explore the area

Map
Cta Chetumal Puerto Juarez KM 266.3, Xpu-Ha, QROO, 77750
  • Oasis Beach
    1 min walk
  • Xpu-ha Beach
    1 min walk
  • Cenote Cristalino
    13 min walk
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    261 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Room

Free minibar, in-room safe, desk, blackout curtains

Junior Room

  • 45 sq m
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Pool View (Premium Level)

Junior Suite, Pool View (Premium Level) | Free minibar, in-room safe, desk, blackout curtains

Junior Suite, Pool View (Premium Level)

  • 45 sq m
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Oceanfront (Premium Level)

Junior Suite, Oceanfront (Premium Level) | Free minibar, in-room safe, desk, blackout curtains

Junior Suite, Oceanfront (Premium Level)

  • 45 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

Similar properties

Exterior

Occidental at Xcaret Destination - All Inclusive

On private beach
Pool
Breakfast included
All-inclusive
4.1 out of 5, Very good, (3861)
The price is CHF 721
for 1 room
includes taxes & fees
1 Jan - 2 Jan
Occidental at Xcaret Destination - All Inclusive

About this property

Barceló Maya Palace - All Inclusive

Luxury property on the beach, with 3 outdoor pools
Catch some rays on Barceló Maya Palace - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 6 restaurants.
Barceló Maya Palace - All Inclusive offers 756 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. 32-inch LCD televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

A private beach, 3 outdoor tennis courts, a health club and a water park (surcharge) with waterslides are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

U-Spa has 20 treatment rooms. Services include deep-tissue massages, Swedish massages, facials and body treatments. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. The spa is open daily.
Our customers tell us they can't get enough of Barceló Maya Palace - All Inclusive's great beach location. During your stay, you're just a quick walk from Xpu-ha Beach. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine at Mirador, one of the property's 6 restaurants and 4 bars/lounges
  • Splash around at the water park with a waterslide or swim in the 3 outdoor pools
  • Indulge with body treatments, deep-tissue massages or facials at U-Spa
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes a private beach, 3 outdoor tennis courts and a gym
  • Guests have great things to say about the beach and the clean guestrooms
  • Just a 4-minute drive from Puerto Aventuras Marina and 15 minutes from Akumal Beach
  • Airport shuttle service available for a fee
Barceló Maya Palace - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to smell the salty air and watch the ocean waves from the white sand beach. At Barceló Maya Palace - All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 6 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 4 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a water park (surcharge), a complimentary children's club and a children's pool. You'll have access to the outdoor pool at a partner property. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Xpu-Ha property is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 11:00 AM.
Mirador – This buffet restaurant specialises in international cuisine.
La Hacienda – This buffet restaurant specialises in Mexican cuisine.
Rodizio – This restaurant specialises in Brazilian cuisine.
Brasserie – This restaurant specialises in French cuisine.
Caribe – This restaurant specialises in Caribbean cuisine.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Rowing/canoeing
Snorkelling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Football
Tennis
Volleyball

Lessons/classes/games

Bartending
Cooking
Dancing
Language

Entertainment

Access to on-site nightclubs
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 poolside bars
  • 4 bars/lounges
  • 6 restaurants
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Brasserie
  • Caribe
  • La Hacienda
  • Mirador
  • Rodizio

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,347 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • On a private beach
  • Pool loungers
  • Terrace

Full-service spa

  • 20 treatment rooms
  • Deep-tissue massages
  • Facials
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Barceló Maya Palace - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.82 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 278 per vehicle (return, maximum occupancy 7)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Barceló Maya Palace - All Inclusive offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

All Inclusive Barcelo Maya Palace Deluxe
Barcelo Maya Palace Deluxe
Barceló Maya Palace All Inclusive Hotel Xpu-Ha
Barcelo Maya Palace Deluxe All Inclusive Xpu-Ha
Barcelo Maya Palace Deluxe Xpu-Ha
Barcelo Palace Maya Deluxe
Maya Barcelo Palace
Maya Palace Barcelo
Maya Palace Deluxe All Inclusive
Palace Barcelo
Barcelo Maya Palace Deluxe All Inclusive Hotel Xpu-Ha
Barcelo Maya Palace Deluxe All Inclusive Hotel
Barcelo Maya Palace All Inclusive Xpu-Ha
Barceló Maya Palace All Inclusive Xpu-Ha
Barcelo Maya Palace Xpu-Ha
Barceló Maya Palace All Inclusive All-inclusive property Xpu-Ha
Barceló Maya Palace All Inclusive All-inclusive property
Barceló Maya Inclusive XpuHa
Barcelo Maya Inclusive Xpu Ha
Barceló Maya Palace - All Inclusive Xpu-Ha
Barceló Maya Palace - All Inclusive All-inclusive property

Barceló Maya Palace - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1068 out of 1685 reviews" "
Rating 8 - Good. 351 out of 1685 reviews" "
Rating 6 - Okay. 145 out of 1685 reviews" "
Rating 4 - Poor. 71 out of 1685 reviews" "
Rating 2 - Terrible. 50 out of 1685 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Yuliya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!!
Stayed 8 nights in Sep 2024

10/10 Excellent

svetlana

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great
Stayed 8 nights in Sep 2024

10/10 Excellent

Anna

Stayed 7 nights in Aug 2024

10/10 Excellent

Ymer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Hezekiah Raymond, Dacula

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at Barcelo Maya Palace 3 times and i have really enjoyed it. The place is very clean and the people there are very friendly. Its extremely big so there can be alot of walking. The 3 restaurants (Rodizio, Brasserie & Caribe) are absolutely amazing. Many people say the food is not great but personally i love the buffets. there are somethings that can be a hit or miss but its a buffet not everything is going to be 5 star status. Overall, this place is great and highly recommend.
Stayed 7 nights in Sep 2024

10/10 Excellent

Anastasiia

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was exquisite
Stayed 5 nights in Sep 2024

10/10 Excellent

Ranae

Liked: Cleanliness, amenities
Everything was anazing
Stayed 6 nights in Sep 2024

2/10 Terrible

Najmeh

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Smelly
Stayed 3 nights in Sep 2024

8/10 Good

Vitalie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Thank you.
Stayed 7 nights in Sep 2024

10/10 Excellent

Irina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Beach needs fixing, no sand.
Stayed 7 nights in Sep 2024

10/10 Excellent

Boris

Stayed 7 nights in Aug 2024

6/10 Okay

Vladimir S

Stayed 9 nights in Aug 2024

10/10 Excellent

Lu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Zaneta

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are spacious and clean. Food is good. Would be nice to have some food for kids outside so that can snack between meals. Beach is rocky. Swimming pools are clean and have lots of entertainment for everyone. Would recommend this hotel.
Stayed 7 nights in Sep 2024

10/10 Excellent

Delilah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort. I will return and recommend it to others.
Stayed 7 nights in Sep 2024

10/10 Excellent

Bennie, long beach

Liked: Cleanliness, staff & service, property conditions & facilities
A great place for families
Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice reserve
Stayed 9 nights in Sep 2024

10/10 Excellent

Ina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, great food variety, family friendly resort. The show time was bit late. 9.30pm. Other than that our family vacation with Barceló Maya Palace was one of the best in Mexico.
Stayed 6 nights in Sep 2024

10/10 Excellent

rosivaldo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a family vacation, I rightly recommend
Stayed 7 nights in Sep 2024

10/10 Excellent

Luciana M Dalessandro

Liked: Cleanliness, staff & service, property conditions & facilities
I love it Everything beautiful!
Stayed 7 nights in Sep 2024

6/10 Okay

Mildred, edgewater

Travelled with family
Liked: Cleanliness, amenities
The food was average nothing special Many of the amenities you had to pay for like the kids pool tobogan area, and several of the attractions. House wine was not good and we ordered a better wine to our surprise we received the bill for 2 bottles of a $30 wine we were charged $200 per bottle more than $400 they didn’t say the price which o thought was disingenuous and taking advantage
Stayed 5 nights in Aug 2024

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The wonderful employees treated us very special. The buffet was incredible both in choices and quality. It was too late to report it because it happened our last night but we had no air conditioning. Also our chambermaid cleaned our room immaculately. It was her day off our last day and her replacement was substandard. She didn’t even leave us towels. Except for these two hiccups, our overall stay was excellent. This was the second time I stayed at a Barceló hotel and I will continue to stay at their establishments.
Stayed 5 nights in Aug 2024

6/10 Okay

Joe

Stayed 3 nights in Aug 2024

6/10 Okay

Jamile

Stayed 4 nights in Aug 2024

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Long stretch of beautiful beach. Excellent specialty restaurants
Stayed 7 nights in Aug 2024