South West Mermaid Inn

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for South West Mermaid Inn

Seasonal outdoor pool, open 10:00 AM to 10:00 PM, pool loungers
View from property
Lobby
View from property
Lobby

Reviews

8.2 out of 10

Very good

Popular amenities

  • Gym
  • Room service
  • Pool
  • Laundry
  • Breakfast included
  • Air conditioning

Explore the area

Map
545 Main Street, Yarmouth, NS, B5A1J2
  • Firefighters' Museum
    9 min walk
  • Frost Park
    10 min walk
  • W. Laurence Sweeney Fisheries Museum
    10 min walk
  • Yarmouth, NS (YQI)
    7 min drive

Room options

Standard Double Room, 2 Double Beds, Kitchenette

  • Sleeps 4
  • 2 Double Beds

Standard Double Room

  • Sleeps 4
  • 2 Double Beds

Standard Room

  • Sleeps 3
  • 1 King Bed

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About this property

South West Mermaid Inn

Family-friendly hotel with free breakfast and fitness centre
This hotel features a fitness centre, a 24-hour business centre and a microwave in a common area. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a seasonal outdoor pool, a business centre and dry cleaning are on-site.
South West Mermaid Inn offers 45 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. This accommodation offers separate sitting areas. 42-inch plasma televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

Children aged under 15 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at South West Mermaid Inn. During your stay, you're just a quick walk from Firefighters' Museum. Features include free WiFi in public areas, plus a gym and a 24-hour business centre.
  • Free continental breakfast served daily
  • Free WiFi
  • Take a swim in the seasonal outdoor pool
  • Services include babysitting, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes a gym and a golf driving range
  • Guests have great things to say about the breakfast and the helpful staff
  • Within a 15-minute walk of Frost Park and Yarmouth Mall
  • Pets welcome for a fee (restrictions apply)
South West Mermaid Inn offers its guests a fitness centre and a seasonal outdoor pool. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business centre. Free breakfast is served daily. A vending machine, tour/ticket assistance, and a garden are also featured at the family-friendly South West Mermaid Inn.

Smoking is allowed in designated areas at this Yarmouth hotel.

Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.
Room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Family friendly

  • Babysitting (surcharge)
  • Bowling alley
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers

Accessibility

  • Lift

More

  • 2 floors
  • Built in 1972
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch plasma TV with digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Room service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between 22 December and 7 January.

Access methods

Staffed front desk

Pets

  • Pets are welcome for a fee
  • Maximum 2 (weight limit: 80 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 17 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A pet fee will be charged
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Property Registration Number RYA-2023-24-03311119315375654-545

We should mention

  • The seasonal pool will open in June and close in September.
  • Pool access available from 10:00 AM to 10:00 PM
  • Up to 17 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at South West Mermaid Inn.

Property is also known as

South West Mermaid Inn Hotel
Best Western Mermaid Yarmouth
South West Mermaid Inn Yarmouth
South West Mermaid Inn Hotel Yarmouth

South West Mermaid Inn Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 223 out of 596 reviews" "
Rating 8 - Good. 231 out of 596 reviews" "
Rating 6 - Okay. 97 out of 596 reviews" "
Rating 4 - Poor. 28 out of 596 reviews" "
Rating 2 - Terrible. 17 out of 596 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms. Good breakfast. Convenient to the ferry.
Stayed 1 night in Aug 2024

10/10 Excellent

joseph, Bristol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was handled nicely
Stayed 1 night in Aug 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

Laura

Stayed 1 night in Aug 2024

6/10 Okay

Roberta

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

6/10 Okay

mathieu

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Jim

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
It's close to the ferry terminal and fast food. NO ELEVATOR. Could use some upgrades. Hot breakfast a neat downeast touch but limited and resources could be put elswhere.
Stayed 1 night in Aug 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place to stay when catching the CAT Ferry
Great service and well maintained older property. Their breakfast was a pleasant surprise. Just what we needed before catching the CAT ferry the next morning.
Stayed 1 night in Aug 2024

8/10 Good

Virginia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast included was great , they make eggs custom for you, and have normal buffet items with good choices. The towels were really nice, bedding also. We give 4 stars because the air conditioner was old and made a lot of noise. My husband had to wear noise cancelling ear buds. Sink faucet was not long enough to brush teeth.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Clean, comfortable, reasonably priced. Breakfast needs an upgrade - potatoes, fruit, bacon
Stayed 1 night in Aug 2024

4/10 Poor

mary

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Photos do not exemplify poor quality of exterior and interior of rooms. Kitchenette and furniture were from the 1950’s. Breakfast was mediocre. Description on Expedia said hotel was short walk to ferry dock, when in reality, it was 25 blocks on a busy highway. We were on the 2nd floor in front with noisy traffic and motorcycles reving their engines all night. I am handicapped and requested a first floor room, and was refused because of booking on Expedia.. I suspect this is partially a weekly rental hotel for the homeless. . All this for $200 night! We would have driven on to another town had it not been for an early morning ferry tide to Maine. Don’t get fooled by BW advertising.
Stayed 1 night in Aug 2024

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is showing it’s age but is well maintained and room was very clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Janelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Karine

Travelled with family
Liked: Staff & service
7/10
Friendly staff is making up for the outdated hotel. Kids appreciated the pool. We stayed only 1 night on our way to catching the ferry for Bar Harbour.
Stayed 1 night in Aug 2024

8/10 Good

Sheri

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is a very nice property. The rooms are clean. There is a beautiful pool and you can walk to waterfront in a few short minutes!
Stayed 2 nights in Aug 2024

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast
Stayed 1 night in Aug 2024

4/10 Poor

Mary ann

The toilet was not working property so we had to take lid off and adjust chain. Bad odor or dampness and mildew? Wallpaper peeling off. Air conditioner noisy and blows right on bed and couldn’t keep up with moisture in air,
Stayed 2 nights in Aug 2024

4/10 Poor

Craig

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Had people smoking and partying outside our room until almost 230am smoke smell coming in the room. Bathroom outdated. More expensive than the brand new hilton Tru 5 mins away.
Stayed 2 nights in Aug 2024

6/10 Okay

Maureen

Liked: Cleanliness
Stayed 1 night in Aug 2024

4/10 Poor

Suzanne

Disliked: Property conditions & facilities
This is a low quality motel. The walls and ceiling are thin and your can hear all your neighbors. The room smelled very musty and the bed linens had not been deoderized and smelled. The breakfast was adequate but the area very crowded.
Stayed 1 night in Aug 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities
Good location and property i believe for the price range this is a great choice
Stayed 1 night in Aug 2024

10/10 Excellent

kelsey

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay. We had our dog and they are always super accommodating.
Stayed 1 night in Aug 2024

10/10 Excellent

Shauna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was super clean and convenient to the CAT to ME so exactly what we were looking for. Our granddaughter loved the outdoor pool which was also very clean.
Stayed 1 night in Jul 2024

10/10 Excellent

Jordan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet , clean and excellent service
Stayed 1 night in Aug 2024