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Best Western Plus Congress Hotel

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Congress Hotel

Seasonal outdoor pool, open 10:00 AM to 9:00 PM, pool umbrellas
Exterior
Executive Room, 1 King Bed, Non Smoking, Balcony | Premium bedding, minibar, in-room safe, desk
Lobby
Seasonal outdoor pool, open 10:00 AM to 9:00 PM, pool umbrellas

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available
  • Spa
    Spa
  • Gym
    Gym

Explore the area

Map
1 Italy Street, Yerevan, 0010
  • Republic Square
    5 min walk
  • Blue Mosque
    6 min walk
  • Yerevan Circus
    7 min walk
  • Yerevan (EVN-Zvartnots Intl.)
    21 min drive

Room options

View all photos for Comfort Room, 1 King Bed, Non Smoking, Balcony

Comfort Room, 1 King Bed, Non Smoking, Balcony | Premium bedding, minibar, in-room safe, desk

Comfort Room, 1 King Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Economy Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Economy Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking | Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 1
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed, Non Smoking, Balcony

Executive Room, 1 King Bed, Non Smoking, Balcony | Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed, Non Smoking, Balcony

  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Holiday Inn Express Yerevan, an IHG Hotel
Breakfast included
Pet-friendly
Parking included
Free WiFi
4.7 out of 5, Exceptional, (243)
The price is CHF 77
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Holiday Inn Express Yerevan, an IHG Hotel

About this property

Best Western Plus Congress Hotel

Luxury Yerevan hotel in Kentron with a full-service spa
A full-service spa, a restaurant and 2 bars/lounges are available at this smoke-free hotel. Free WiFi in public areas, free valet parking and a free manager's reception are also provided. Additionally, a 24-hour fitness centre, a poolside bar and a sauna are on-site.
Best Western Plus Congress Hotel offers 126 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. LCD televisions come with premium satellite channels. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

This Yerevan hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
During your stay at Best Western Plus Congress Hotel, you're just a quick walk from Republic Square. Features include free WiFi in public areas, free valet parking and a free manager's reception.
  • Free WiFi and wired Internet
  • Free valet parking
  • Enjoy local and international cuisine and pool views while dining at Accent Restaurant
  • Full breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a sauna and fitness classes
  • Within a 10-minute walk of Republic Square and Blue Mosque
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
Best Western Plus Congress Hotel offers its guests a full-service spa, a sauna, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A free manager's reception is offered daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and 2 meeting rooms. Event space at this hotel measures 3229 square feet (300 square metres) and includes a conference centre. A children's pool, a seasonal outdoor pool, and a terrace are also featured at the luxury Best Western Plus Congress Hotel. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Yerevan hotel is smoke free.

The hotel hosts a free manager's reception daily.
Accent Restaurant – Overlooking the pool, this restaurant specialises in local and international cuisine.
Vincent Lobby Bar – On-site lobby lounge. Open 24 hours. Open daily.
Vincent Wine Room – This wine bar specialises in local and international cuisine. Open 24 hours. Open daily.
Room service (during limited hours) is available.

Languages

English, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free valet parking on site
  • Limited on-site parking (max 3 spaces per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; AMD 7,500 per person
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Accent Restaurant
  • Vincent Lobby Bar
  • Vincent Wine Room

Family friendly

  • Children's pool
  • Free cot
  • Laundry facilities
  • Rollaway/extra bed
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (3,229 square foot of space)

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2002
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 9 May to 30 September:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: AMD 4000 per pet, per night
  • Maximum 1 (weight limit: 11 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately AMD 7500 per person
  • Airport shuttle fee: AMD 9000 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: AMD 4000 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Best Western Plus Congress Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • The seasonal pool will open in April and close in October.
  • Pool access available from 10:00 AM to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Best Western Congress
Best Western Plus Congress Hotel Yerevan
Best Western Congress Hotel Yerevan
Best Western Congress Yerevan
Best Western Yerevan
Yerevan Best Western
Best Western Plus Congress Yerevan
Best Western Plus Congress
Plus Congress Hotel Yerevan
Best Western Plus Congress Hotel Hotel
Best Western Plus Congress Hotel Yerevan
Best Western Plus Congress Hotel Hotel Yerevan

Best Western Plus Congress Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 107 out of 235 reviews" "
Rating 8 - Good. 90 out of 235 reviews" "
Rating 6 - Okay. 22 out of 235 reviews" "
Rating 4 - Poor. 7 out of 235 reviews" "
Rating 2 - Terrible. 9 out of 235 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Armen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
There were continue lying to charge an additional fees
Stayed 4 nights in Jul 2024

10/10 Excellent

Sergey, Northbrook

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Very good breakfast. Close to central location.
Stayed 2 nights in Jun 2024

10/10 Excellent

Tamar

Stayed 5 nights in Jun 2024

10/10 Excellent

ARASH, Houston

Stayed 6 nights in Jun 2024

10/10 Excellent

Lida, Houston

Liked: Amenities, property conditions & facilities
I hade great experience, Family place to stay.
Stayed 2 nights in Jun 2024

10/10 Excellent

Mayya

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel. Clean, quiet, great breakfast. Great location. The staff is fantastic. Thank you, we will definitely stay with you again.
Stayed 6 nights in Apr 2024

10/10 Excellent

Henadzi, Bellevue

Liked: Cleanliness
Stayed 3 nights in May 2024

10/10 Excellent

Sergey, Northbrook

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is so friendly! Very good location.
Stayed 1 night in May 2024

10/10 Excellent

Siranush

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in city center to block from main plaza) the most place visit are there. Many shops and gastronomic restaurants.
Stayed 2 nights in Feb 2024

10/10 Excellent

Sergey, Northbrook

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly stuff. Good location.
Stayed 1 night in Feb 2024

10/10 Excellent

Sergey, Northbrook

Stayed 1 night in Feb 2024

10/10 Excellent

RAYMOND

Stayed 6 nights in Jan 2024

10/10 Excellent

arbi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stuffs are nice and smiley and they speak English
Stayed 6 nights in Sep 2023

6/10 Okay

Svetlana, San Francisco

check in time was very long, no early check in was available, hotel / staff was too busy. you for them just a next client. otherwise the hotel was clean, but old with a friendly staff, very strong overage hotel. would still recommend, but low your expectation.
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Summer 2023
Whether was hot but the comfort at the hotel made us comfortable.
Stayed 6 nights in Jul 2023

2/10 Terrible

Aram

Business traveller
Disliked: Staff & service
Amenities Closed
I was thoroughly disappointed as the hotel failed to disclose the closure of its amenities, a critical factor in making my choice on where to stay. Hotels.com has a section for closures and remodeling, they've had months to update it. The hotel offered access to the Orange Fitness but the round trip took me 30 min plus taxi cost. After my initial dispute, they offered to cover taxi cost but that didn't make up for the time. After continued disputes, I suggested they need to refund a portion of my stay. They offered an insulting 5%, an amount that didn't bridge the gap between their nightly cost and a competing hotel that had no amenities. I extended my trip and quickly moved to the Ramada for the duration. It is a newer, cleaner hotel in the same area, would highly recommend it.
Stayed 7 nights in Jun 2023

2/10 Terrible

Vasily

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Terrible reception
Please think thrice before staying here. 1. Rooms are very small 2. Very noisy. If the windows face the street, the noise of the street is such that you might think that you are standing on the street. If the windows overlook the pool, there is noise from the music. The staff is either rude or incompetent. As a gold member of hotels.com, I decided to exercise my right to early check-in. I was told to wait and I patiently waited at the reception for almost an hour, watching others come ahead of me. In the end, they gave me a room with the condition that I had to leave it at 10 am. handing over the key at 10 am, I found out that now I have to wait until my room is ready. This number was given to me only at 5 pm. But not only that, the next day when I left for the airport, I was told that I must pay for an additional one more stay at the hotel, since I checked into the hotel earlier than 2 o'clock in the afternoon. Of course, no one warned me about the need for such a payment at the time when I was given the key.
Stayed 1 night in Jun 2023

8/10 Good

Mahnaz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

8/10 Good

Mahnaz

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2023

10/10 Excellent

Zuhayr

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Many thanks to all the workers at the hotel for excellent service from start to finish. Every thing works well: plumbing, electrical, and mechanical. Excellent room layout, clean, and comfortable. Good central location. sumptuous breakfast, delicious and healthy.
Stayed 8 nights in Feb 2023

10/10 Excellent

Zuhayr

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Western Yerevan.
Bravo, great hotel. Excellent service from start to finish. Excellent room layout, clean, and comfortable. Good central location. Excellent breakfast, delicious and healthy.
Stayed 5 nights in Feb 2023

10/10 Excellent

Zuhayr

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Western Yerevan
Great hotel. Excellent service from start to finish. Excellent room layout, clean, and comfortable. Good central location. Excellent breakfast. My favorite hotel in Yerevan.
Stayed 3 nights in Feb 2023

10/10 Excellent

Alireza

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Received the best service, great staff, food and amenities🙏👌
Stayed 7 nights in Jan 2023

2/10 Terrible

AmirHossein

6/10 Okay

Arek

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I didn't like the horrid stench in the room. The breakfast was old and not stored correctly.