Elmbank York, Tapestry Collection by Hilton

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Elmbank York, Tapestry Collection by Hilton

Lobby
Junior Suite, 1 King Bed (George Walton) | Premium bedding, in-room safe, desk, laptop workspace
Reception
Exterior
Terrace/patio

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Parking available

Explore the area

Map
The Mount, York, England, YO24 1GE
  • Micklegate Bar
    9 min walk
  • York Racecourse
    12 min walk
  • York Dungeon
    18 min walk
  • Harrogate (HRT-RAF Linton-on-Ouse)
    28 min drive

Room options

Family Room

  • 14 sq m
  • Sleeps 3
  • 1 King Bed

Comfort Room (Cy)

  • 18.11 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Junior Suite, 1 King Bed (Lodge)

  • 39 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed (George Walton)

  • 13 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed (George Walton)

  • 21.5 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed (George Walton)

  • 13.8 sq m
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 Queen Bed (Lodge)

  • 10.8 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed (Courtyard)

  • 14.77 sq m
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 Queen Bed (George Walton)

  • 10.8 sq m
  • Sleeps 2
  • 1 Queen Bed

Classic Room, 1 Double Bed (George Walton)

  • 10.8 sq m
  • Sleeps 2
  • 1 Double Bed

Family Suite, Multiple Beds (Knavesmire Attic)

  • 54 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

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About this property

Elmbank York, Tapestry Collection by Hilton

Art Deco York hotel in South Bank with a 24-hour front desk
This smoke-free hotel features a restaurant, a bar/lounge and self parking. WiFi in public areas is free. Other amenities include coffee/tea in a common area, dry cleaning and a 24-hour front desk. Change of towels is available on request
Elmbank York, Tapestry Collection by Hilton offers 62 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 40-inch flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hairdryers.

This York hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and change of towels can be requested.

Elmbank York, Tapestry Collection by Hilton's great location gets high marks from our customers. During your stay, you're just a quick walk from Bar Convent Museum. Free WiFi in public areas, a restaurant and a bar are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, a car charging station and a terrace
  • Guests really like the accommodation for the spaciousness, comfy beds and cleanliness
  • 12 minutes by foot from York Racecourse and a 2-minute drive from York National Railway Museum
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The eco-certified Elmbank York, Tapestry Collection by Hilton also features a terrace, a garden, and coffee/tea in common area. Limited parking is available for a fee and is offered on a first-come, first-served basis. You'll have access to the indoor pool at a partner property. A complete renovation of Elmbank York, Tapestry Collection by Hilton was completed in May 2024.

This 4-star York hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:30 AM to 10:30 AM.
Leetham's Restaurant – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
Peacock Bar – On-site cocktail bar. Open 24 hours. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (GBP 18 per day)
  • Uncovered parking on site (GBP 10 per day)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 17 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Leetham's Restaurant
  • Peacock Bar

Family friendly

  • Access to nearby indoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Fixed shower seat
  • Front entrance ramp
  • Hand-held showerhead
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 4 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Built in 1862
  • Communal living room
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet (varies based on length of stay)
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 17 per person
  • Uncovered self-parking fee: GBP 10 per day
  • Nearby parking fee: GBP 18 per day (328 ft away)
  • Pet fee: GBP 30 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards and outdoor lighting
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Elmbank
Elmbank Hotel
Elmbank Hotel York
Elmbank York
Elmbank Hotel Lodge
Elmbank York, Tapestry Collection by Hilton York
Elmbank York, Tapestry Collection by Hilton Hotel
Elmbank Hotel Lodge – part of The Cairn Collection
Elmbank York, Tapestry Collection by Hilton Hotel York

Elmbank York, Tapestry Collection by Hilton Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 650 out of 1002 reviews" "
Rating 8 - Good. 236 out of 1002 reviews" "
Rating 6 - Okay. 88 out of 1002 reviews" "
Rating 4 - Poor. 21 out of 1002 reviews" "
Rating 2 - Terrible. 7 out of 1002 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique character and by gone charm. The staff were all friendly, loved our stay.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ibi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

gina

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place stopped 2 nights 10 minutes walk to the centre off york great weekend away
Stayed 2 nights in Sep 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time staying at this hotel. Again we had a great stay. The staff were very friendly and helpful and the rooms were spotless and comfortable.
Stayed 4 nights in Sep 2024

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

debra

Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Jason

Liked: Amenities
Just brilliant!
Stayed 1 night in Aug 2024

8/10 Good

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Bijal

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff for this hotel are amazing and they are the ones who make this place what it is. They go that extra mile to help with whatever you need and happy to suggest places too - kudos to the team who made my stay so wonderful
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort
Not worth a Hilton name
No bedside tables. AC was too noisy. Running a tap results in loud tapping noise near the room
Stayed 1 night in Aug 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arrived prior to 3pm. Waiting until gone 3pm for room access (website says from 3pm) room was ready at 3.20pm ( we had driven for 4 hours to hotel) I wasn’t happy, just wanted a shower more than anything, let’s not forgot, at the time of booking the room was £250 per night!! We waited in the bar until given the key. I was I informed we had been given an upgrade, and yes this did help, my fiancé was very happy 😊. Parking is not the best! 6 spaces directly opposite the hotel, over the road. The rest (approximately 10 spaces) are along the side of the hotel. Alternatively there is a school up the road, but it’s expensive! £18 for 24 hours!!!
Stayed 1 night in Aug 2024

6/10 Okay

Wayne

Stayed 2 nights in Aug 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, just a 20 minute walk into york centre or plenty of public transport just outside the hotel. Comfortable beds & nice rooms. Breakfast is good
Stayed 1 night in Aug 2024

10/10 Excellent

Catherine

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
We had a lovely one night stay. The bedroom was beautifully decorated. We had a queen size bed which was very comfortable. The bathroom was stunning and a great size With a power shower and illuminated magnifying mirror. The location of the hotel is very convenient only a 15 minute walk to the centre of York.
Stayed 1 night in Aug 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
We had a lovely one night stay. The bedroom was beautifully decorated. We had a queen size bed which was very comfortable. The bathroom was stunning and a great size With a power shower and illuminated magnifying mirror. The location of the hotel is very convenient only a 15 minute walk to the centre of York. The only negative would be there was no parking available at the hotel as there was very limited spaces which were already taken. We did park on the school car park which was very close by for an additional £20.
Beautiful bathroom
York minister
Stayed 1 night in Aug 2024

10/10 Excellent

Roy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were upgraded to a beautiful room which was fab, only downside was no draws etc to put clothes only 1 wardrobe and we was there for 3 nights
Stayed 3 nights in Aug 2024

6/10 Okay

Tushar

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The decor was definitely unique and had it's own character. Rooms are smaller than they appear. Corridors are narrow and the whole hotel is very dimly lit. Stairs are very creaky. Air conditioning was temperamental. Stunning bathroom (albeit small) with good water pressure for shower. High quality toiletries supplied. The shower head holder was not properly fixed to the wall so could have fallen off at any time. The cupboard in the room was poorly positioned and so one half of the cupboard could not even be opened properly (the door would hit the curtain pelmet after less than 30 degrees opening. Another cabinet door was poorly screwed in and so was loose. Overall not the quality you'd expect from a Hilton. Seems as though it's a hotel that has been forgotten about. Could really do with some attention to all the little things that make or break your stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Lovely
Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old mansion imaginatively decorated. A true boutique hotel.
Stayed 1 night in Aug 2024

8/10 Good

J M

Stayed 1 night in Aug 2024

10/10 Excellent

Betty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel - great customer service , food very good - olivia is a lovely host and great at her job
Stayed 1 night in Aug 2024

10/10 Excellent

John

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and impressed with quality of hotel
Stayed 1 night in Aug 2024