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Emerald Residence

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Emerald Residence

Front of property
Front of property
Deluxe Quadruple Room, Ensuite | Desk, laptop workspace, iron/ironing board, free WiFi
Shower, hair dryer, towels
Standard Quadruple Room, Ensuite | Desk, laptop workspace, iron/ironing board, free WiFi

Reviews

7.4 out of 10

Good

Popular amenities

  • Housekeeping
  • Free WiFi

Explore the area

Map
5 Main St, York, England, YO10 4HJ
  • University of York
    17 min walk
  • York Barbican
    3 min drive
  • York Racecourse
    6 min drive
  • Leeds (LBA-Leeds Bradford)
    59 min drive

Room options

View all photos for Standard Quadruple Room, Ensuite

Standard Quadruple Room, Ensuite | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Quadruple Room, Ensuite

  • 238.0 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Single Room, Shared Bathroom

Basic Single Room, Shared Bathroom | Desk, laptop workspace, iron/ironing board, free WiFi

Basic Single Room, Shared Bathroom

  • 66.1 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Quadruple Room, Ensuite

Deluxe Quadruple Room, Ensuite | Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Quadruple Room, Ensuite

  • 271.1 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

View all photos for Standard Double Room, Ensuite, Garden View

Standard Double Room, Ensuite, Garden View | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Double Room, Ensuite, Garden View

  • 122.3 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room, Ensuite

Superior Twin Room, Ensuite | Desk, laptop workspace, iron/ironing board, free WiFi

Superior Twin Room, Ensuite

  • 198.3 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Basic Triple Room, Shared Bathroom

Basic Triple Room, Shared Bathroom | Desk, laptop workspace, iron/ironing board, free WiFi

Basic Triple Room, Shared Bathroom

  • 178.5 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Deluxe Triple Room, Ensuite

Deluxe Triple Room, Ensuite | Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Triple Room, Ensuite

  • 168.6 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Superior Suite, Ensuite, Garden View

Superior Suite, Ensuite, Garden View | Desk, laptop workspace, iron/ironing board, free WiFi

Superior Suite, Ensuite, Garden View

  • 241.3 sq m
  • Sleeps 5
  • 3 Single Beds and 1 Double Bed

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About this property

Emerald Residence

Central guesthouse connected to a shopping centre in York with free parking
Along with a garden, this guesthouse has free self-parking and free Wi-Fi in public areas. Bathrooms are shared.
Emerald Residence offers 11 accommodations with complimentary bottles of water and a hairdryer. 36-inch Smart televisions come with cable channels. Guests have access to shared bathrooms. Bathrooms include a shower.

This York guest house provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

With your stay at Emerald Residence, you'll be connected to a shopping centre and within walking distance of Shambles. Free WiFi in public areas and free self-parking are available.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Just a 4-minute drive from Shambles and 5 minutes from York Minster
Emerald Residence offers its guests a garden. Public spaces have free WiFi. Free self parking is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bathroom

  • Hair dryer
  • Shared bathroom
  • Shower
  • Towels provided

Entertainment

  • 36-inch smart TV with cable channels

Food and drink

  • Free bottled water

More

  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Portable fan

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM

Check-out

Check-out before 10:30 AM

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

Property is also known as

Emerald Residence York
Emerald Residence Guesthouse
Emerald Residence Guesthouse York

Emerald Residence Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 30 out of 96 reviews" "
Rating 8 - Good. 27 out of 96 reviews" "
Rating 6 - Okay. 22 out of 96 reviews" "
Rating 4 - Poor. 5 out of 96 reviews" "
Rating 2 - Terrible. 12 out of 96 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was not smooth. It was "self-check-in". We had to ring numbers but nk answer at first. Then when we finally got someone it was an extremely slow process. Really lacked the personal touch. The room was nice, comfy. Quite noisy with passing traffic. The bathroom was not good at all. Shower - a trickle of water, but thankfully have family/ friends nearby to use theirs. Mirror - filthy with blood(??) Or paint on. Service, not great. So impersonal. Will not be staying again. Fine for 1 night. Needs a huge amount of decor change and would be nice if check-in was with a person... in-person.
Stayed 1 night in Sep 2024

6/10 Okay

John, Bristol

Disliked: Cleanliness, amenities, property conditions & facilities
The exterior doors to the room did not lock and the springs were coming through the mattresses. Very uncomfortable. Intermittent issues with hot water and water pressure when using the shower. Spacious room though even if tv was small and tilted and cable was fuzzy. We spent most of our time out of the room.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kerry

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Kat

Stayed 1 night in Aug 2024

2/10 Terrible

Rachel

Disliked: Staff & service, property conditions & facilities, room comfort
Terrible
Thought we were staying in a halfway house Dont stay in the ground floor room ny the front door as the door will be getting slammed all night and you'll have people smoking and chatting outside your window to all hours. There was an elephant stomping around above, shouting with the tv blasting out. We left in the end.
Stayed 2 nights in Aug 2024

6/10 Okay

Danielle

Stayed 1 night in Jul 2024

10/10 Excellent

Mandie

Stayed 1 night in Aug 2024

6/10 Okay

Patricia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Booking in was fine. Room clean but glass found on top of wardrobe. Bins not emptied daily. No extra toilet rolls. Other guests left front door not shut properly sometimes with the snib on so would not lock. Door bell needs to be prominent hard to see.
Stayed 6 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic room, clean and tidy. Perfect for my friends & I for the night.
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well presented with good parking. The room was spacious, clean and had good amenities. The property is about a mile from the city centre . There is a regular bus service into the city which has stops near to guest house.
Stayed 4 nights in Aug 2024

10/10 Excellent

Connor

Stayed 1 night in Aug 2024

2/10 Terrible

yi

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very hot in summer, almost cannot fall asleep
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Old decor , dirty chair.
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Julie

Travelled with family
Liked: Cleanliness
Very basic, bed was comfortable. Clean.
Stayed 1 night in Jul 2024

8/10 Good

Ashfaqul

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Nice
Quiet and good family place to stay. Nice surrounding.
Stayed 2 nights in Jul 2024

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean accommodation.
Stayed 2 nights in Jul 2024

6/10 Okay

John

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
John
A good clean and comfortable place on a main bus route 15 minutes into York City centre, all at a very reasonable cost!
Stayed 4 nights in Jul 2024

6/10 Okay

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Can't be bothered
Room fine. Service appalling. You need to call a number to get a code for the front door and another code for the room. You'd think that would be easy but evidently not. 10 minutes during which time they presumably didn't know they had to talk into the phone or I wouldn't hear what they were saying. [The property is next to a busy main road]. And then it turned out they were giving me the wrong code which is why it wasn't working.
Stayed 5 nights in Jul 2024

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only wanted a place to sleep and this was perfect
Stayed 1 night in Jul 2024

10/10 Excellent

Bakhtawar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good host
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and easy to park and price was reasonable And not too far from town centre
Stayed 1 night in Jul 2024

4/10 Poor

Vahid

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The entire place smelled. The toilet flush was not working properly. The check in process was over the phone but it was easy.
Stayed 1 night in Jul 2024