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Hilton York

4.0 star property

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Photo gallery for Hilton York

Meeting facility
Deluxe Room, 1 Double Bed, Balcony (Tower View) | Premium bedding, in-room safe, desk, iron/ironing board
Exterior
Reception
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
1 Tower Street, York, England, YO1 9WD
  • York City Walls
    ‪2 min walk‬
  • Clifford's Tower
    ‪2 min walk‬
  • York Dungeon
    ‪2 min walk‬
  • Leeds (LBA-Leeds Bradford)
    ‪56 min drive‬

Room options

View all photos for Family Room, 1 Double Bed

Family Room, 1 Double Bed | Premium bedding, in-room safe, desk, iron/ironing board

Family Room, 1 Double Bed

  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 2 Double Beds

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Double Beds

  • 14 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Double Bed

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 Double Bed

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed, Balcony (Tower View)

Deluxe Room, 1 Double Bed, Balcony (Tower View) | Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 1 Double Bed, Balcony (Tower View)

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Accessible (Alii)

Room, 1 Double Bed, Accessible (Alii) | Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 Double Bed, Accessible (Alii)

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed (Tower View)

Deluxe Room, 1 King Bed (Tower View) | Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed (Tower View)

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hampton by Hilton York Piccadilly

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.5 out of 5, Wonderful, (1015)
The price is CHF 209
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Hampton by Hilton York Piccadilly

About this property

Hilton York

Hotel with a fitness centre, steps from York City Walls
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. Additionally, WiFi in public areas, 24-hour room service and a business centre are on-site.
Hilton York offers 131 accommodations with laptop-compatible safes and a safe. Beds feature premium bedding. Smart televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This York hotel provides wired and wireless Internet access for a surcharge. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Hilton York's great location gets high marks from our customers. During your stay, you're just a quick walk from York City Walls. A restaurant, a gym and a bar are available.
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • WiFi for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the breakfast
  • Steps from York City Walls and Jorvik Viking Centre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 8 meeting rooms.

Public spaces have WiFi for a fee. Event space at this hotel measures 4331 square feet (402 square metres) and includes conference space. A fitness centre, multilingual staff, and concierge services are also featured at the business-friendly Hilton York. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star York hotel is smoke free.

For a fee, guests can enjoy a English breakfast daily from 7:00 AM to 10:00 AM.
Hilton York has a restaurant on site.
Towers Restaurant – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
24-hour room service is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 14.99); wired internet (surcharge)
  • Available in some public areas: WiFi (GBP 14.99)

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (GBP 30 per day)
  • Limited on-site parking

Food and drink

  • Daily English breakfast available 7:00 AM to 10:00 AM for a fee: GBP 19.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Towers Restaurant

Things to do

  • Gym

Family friendly

  • Free cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4,331 square feet of conference space
  • 8 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Front entrance ramp
  • Grab bar in shower (68 centimetre high)
  • Grab bar near toilet (68 centimetre high)
  • Handrails in stairways (96 centimetre high)
  • Lift (106 centimetre wide door)
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (72 centimetre high)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (74 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch smart TV

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 19.95 per person
  • Fee for in-room wireless Internet: GBP 14.99 (rates may vary)
  • Fee for in-room wired Internet: GBP 14.99 (rates may vary)
  • Fee for wireless Internet in public areas: GBP 14.99 (rates may vary)
  • Covered self-parking fee: GBP 30.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton York Hotel
Hilton Hotel York
Hilton York
York Hilton
Hilton International York
York Hilton International
Hilton York Hotel York
Hilton York York
Hilton York Hotel
Hilton York Hotel York

Hilton York Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 439 out of 1005 reviews
Rating 8 - Good. 298 out of 1005 reviews
Rating 6 - Okay. 155 out of 1005 reviews
Rating 4 - Poor. 72 out of 1005 reviews
Rating 2 - Terrible. 41 out of 1005 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Excellent location
Excellent location.Friendly staff.Room clean however bathroom could do with updating,old fashioned shower.
Stayed 1 night in Nov 2024

8/10 Good

rosemary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a good location clean room and good service although parking was secure it was a bit expensive at £30 per night
Stayed 2 nights in Nov 2024

10/10 Excellent

Scherylle

Stayed 2 nights in Oct 2024

10/10 Excellent

PO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the tourist sites. Walkable distance to all tourist locations
Stayed 2 nights in Sep 2024

8/10 Good

Gail

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay @ the hotel.everything was great. Would stay again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Rosemary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellant hotel
The hotel was excellant. Great location for our shopping trip, beds and pillows so comfortable too.
Stayed 1 night in Nov 2024

10/10 Excellent

Alby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night in York
Great location right in front of York tower and a great deal with Hotel.com but remember to add car park price Nov24 £30 until 12.00 next day however the price is about the same everywhere Friendly attentive staff, lady on reception was excellent as was the breakfast manager regarding gluten free meals We will definitely be back
Stayed 1 night in Nov 2024

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely suite but a little cold.
We had a suite which was lovely. The only downside is that it was cold. The heating was barely adequate even on full power and the Quilts were very thin. It seemed to be that the whole wing of the hotel with the suite in was cold. Also it was a Saturday night and very noisy outside.
Stayed 1 night in Nov 2024

8/10 Good

Hannah

Stayed 1 night in Nov 2024

4/10 Poor

Thom

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Old fashioned and dirty room - long black hairs all over carpet and cobwebs hanging from ceiling and around window areas. Dusty in several places. The room was poor.
Stayed 1 night in Nov 2024

4/10 Poor

Thom

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The room was dirty and very old fashioned. We found several long black hairs on the carpet in our room that got tangled in our toes and long black hairs on the floor in the bathroom - disgusting! There were lots of cobwebs hanging down in the corner of the ceilings around the window and lamp and dust all over the upright lamp. The room was dirty and old fashioned - it needs a serious upgrade. The area around our room was noisy and the room was stuffy so we couldn’t keep the window open.
Stayed 1 night in Nov 2024

4/10 Poor

craig

Business traveller
Receptions just CRAP they too busy speaking to friends and colleagues on the phone rather than checking in clients , bar staff amazing !
Stayed 1 night in Oct 2024

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Good value for money. Rooms are basic but comfortable
Stayed 2 nights in Oct 2024

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Andrea

Liked: Cleanliness
Stayed 2 nights in Oct 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and location.
Stayed 2 nights in Oct 2024

8/10 Good

Lucy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noisy reception
Comfortable supportive mattress, but not enough room around bottom of bed. I caught my feet in the bedding and fell over hurting my knee and hip. Horrible whining noise in room all night. Good breakfast, cosy restaurant. Music in reception made it difficult to hear and communicate with staff, especially for anyone with a hearing impairment.
Stayed 1 night in Oct 2024

8/10 Good

Graham

Stayed 3 nights in Sep 2024

4/10 Poor

Ryan

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Bed was like a brick and gave me and my finace back ache causing us to leave after just 1 night. Reception told us all beds are the same and theres nothing they could do couldemt even give us money back! So if tou want a good nights sleep dont bother. Also 2 cans of water and a small bottle of coke £10.50 daylight robbery
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely 2 days in York
I can’t fault the hotel. It was really clean and comfortable with a lovely bar and restaurant area. The breakfast buffet was one of the best I’ve had - so much choice. Would stay again.
Stayed 2 nights in Oct 2024

8/10 Good

Donald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab location
Beautiful hotel. Front of service / desk a little slow, but was busy, need more staff. £30 excessive to park a car & further £3/hr if later than 12pm. Missed breakfast sadly
Stayed 1 night in Oct 2024

10/10 Excellent

Victoria

Stayed 2 nights in Oct 2024