Holiday Inn Express York, an IHG Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express York, an IHG Hotel

Exterior
Point of interest
Property amenity
In-room safe, desk, laptop workspace, blackout curtains
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping

Explore the area

Map
Malton Road, York, England, YO32 9TE
  • York St. John University
    4 min drive
  • Shambles
    4 min drive
  • York Hospital
    5 min drive
  • Leeds (LBA-Leeds Bradford)
    59 min drive

Room options

Standard Room

  • 20 sq m
  • Sleeps 2
  • 1 Single Bed

Standard Room, 1 Double Bed with Sofa bed

  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 1 Double Bed

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Single Beds

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

Room, 1 Double Bed, Accessible

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Holiday Inn Express York, an IHG Hotel

Hotel in York with free breakfast and 24-hour front desk
A restaurant, a bar/lounge and a business centre are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and free newspapers are on-site.
Holiday Inn Express York, an IHG Hotel offers 49 accommodations with a safe and coffee/tea makers. Premium digital televisions are provided.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express York, an IHG Hotel. During your stay, you'll be within walking distance of Heworth Golf Club. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute drive from Shambles and a few minutes from York Minster
  • Pets welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

There's an onsite business centre. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Express York, an IHG Hotel. Self parking is free.

This 3-star York hotel is smoke free.

Guests are served a free on-the-go breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 6:30 AM to 10:30 AM.
On-site venue – This restaurant serves breakfast, lunch and dinner.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 20.00 per pet, per night
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 20.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel York
Holiday Inn Express York
York Holiday Inn Express
Holiday Inn New York City
New York City Holiday Inn
Holiday Inn Express York Hotel
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Holiday Inn Express York
Holiday Express York, An Ihg
Holiday Inn Express York an IHG Hotel
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Holiday Inn Express York, an IHG Hotel Hotel
Holiday Inn Express York, an IHG Hotel Hotel York

Holiday Inn Express York, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 541 out of 1001 reviews" "
Rating 8 - Good. 304 out of 1001 reviews" "
Rating 6 - Okay. 83 out of 1001 reviews" "
Rating 4 - Poor. 37 out of 1001 reviews" "
Rating 2 - Terrible. 36 out of 1001 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities
Stayed 1 night in Aug 2024

8/10 Good

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What it says on the tin
Did as expected … place to stay… breakfast was lovely … kids especially liked the pancake machine
Stayed 1 night in Aug 2024

10/10 Excellent

Julia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff, breakfast was good choice, Toby carvery next door,
Stayed 1 night in Aug 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time had
Great stay staff where so friendly and so welcoming and helpful
Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Sinead

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay.
Lovely friendly staff. Very clean room. Would definitely stay again if back in the area.
Stayed 1 night in Aug 2024

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Too hot.. only a small fan … one side of bed had spring pushing out
Stayed 1 night in Aug 2024

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff
Stayed 2 nights in Aug 2024

2/10 Terrible

Joshua

Travelled with family, Travelled with family and small children
We did not actually stay at this hotel. We had to cancel our stay and tried to cancel more than 36 hours before, but the hotel would not give us a refund. We were having cell phone problems and would have requested a cancellation earlier than this, but could not get access to the site. I feel it is ridiculous that your cancellation policy for a full refund is so far ahead of the date of stay. This does not accommodate for guests who might need to cancel due to circumstances that are out of their control. This seems like it is a way to just set people up. No hotel we've stayed at has had a policy this strict. We would still like a refund.
Stayed 1 night in Jul 2024

4/10 Poor

Nazeeda

Travelled with family
Very disappointing stay. No air-conditioning in rooms. Bed was very soft and uncomfortable. No air vents in bathroom! Below par breakfast.
Stayed 1 night in Aug 2024

8/10 Good

Hunter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming and comfortable. Staff pleasant and courteous.
Stayed 2 nights in Jul 2024

10/10 Excellent

Nicola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recent stay
Good parking, good Toby next door, friendly helpful staff, breakfasts very good, would stay again.
Stayed 2 nights in Jul 2024

8/10 Good

Faisal

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Nice location and the staff were very friendly and welcoming
Stayed 1 night in Jul 2024

10/10 Excellent

William

Liked: Property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Dorothy

Stayed 1 night in Jul 2024

6/10 Okay

Avinash

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

6/10 Okay

Rebecca

Travelled with family
Liked: Cleanliness, staff & service
We came at a busy time. I would advise ear plugs as you can hear other residents easily. More affordable than others in York as reflected by functional facilities. Breakfast was quite good but sevice area gets busy - I think a visit at a quieter time would be better. Staff were excellent- clearly run off their feet but despite that really friendly and helpful.
Stayed 1 night in Jul 2024

6/10 Okay

Adrian

Stayed 1 night in Jul 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
York break
Very good for a night stay breakfast was excellent.
Stayed 1 night in Jul 2024

4/10 Poor

Chris

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Gordon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, great breakfast
Easy check in (was able to check in early), free parking, comprehensive breakfast, very nice brief stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Gary

Liked: Amenities, property conditions & facilities
Staff were brilliant
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
Family room
Sofa bed was not particularly comfortable. Breakfast was good, wide variety of options. Staff very friendly.
Stayed 1 night in Jul 2024

8/10 Good

Christine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A lift would have been useful
Stayed 2 nights in Jul 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No problems.
Stayed 1 night in Jul 2024