Holiday Inn Express York by IHG

3.0 star property

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Photo gallery for Holiday Inn Express York by IHG

Exterior
Point of interest
In-room safe, desk, laptop workspace, blackout curtains
Point of interest
Point of interest

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast included
  • Laundry
  • Housekeeping
  • Pet-friendly

Explore the area

Map
Malton Road, York, England, YO32 9TE
  • York St. John University
    ‪4 min drive‬
  • Shambles
    ‪4 min drive‬
  • York Hospital
    ‪5 min drive‬
  • Leeds (LBA-Leeds Bradford)
    ‪68 min drive‬

Room options

Standard Room

  • 20 sq m
  • Sleeps 2
  • 1 Single Bed

Standard Room, 1 Double Bed with Sofa bed

  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 1 Double Bed

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Single Beds

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

Room, 1 Double Bed, Accessible

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Holiday Inn Express York by IHG

Hotel in York with free breakfast and 24-hour front desk
A restaurant, a bar/lounge and a business centre are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and free newspapers are on-site.
Holiday Inn Express York by IHG offers 49 accommodations with a safe and coffee/tea makers. Premium digital televisions are provided.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express York by IHG. During your stay, you'll be within walking distance of White Cross Court. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • Guests have great things to say about the breakfast and the clean guestrooms
  • Just a 4-minute drive from Shambles and a few minutes from Jorvik Viking Centre
  • Pets welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

There's an onsite business centre. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Express York by IHG. Self parking is free.

This 3-star York hotel is smoke free.

Guests are served a free on-the-go breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 6:30 AM to 10:30 AM.
On-site venue – This restaurant serves breakfast, lunch and dinner.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 20.00 per pet, per night
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 20.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel York
Holiday Inn Express York
York Holiday Inn Express
Holiday Inn New York City
New York City Holiday Inn
Holiday Inn Express York Hotel
Holiday Inn Express York Hotel York
Express York By Ihg York
Holiday Inn Express York
Holiday Inn Express York by IHG York
Holiday Inn Express York by IHG Hotel
Holiday Inn Express York an IHG Hotel
Holiday Inn Express York by IHG Hotel York

Holiday Inn Express York by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 548 out of 1004 reviews
Rating 8 - Good. 303 out of 1004 reviews
Rating 6 - Okay. 81 out of 1004 reviews
Rating 4 - Poor. 34 out of 1004 reviews
Rating 2 - Terrible. 38 out of 1004 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Abi

Stayed 1 night in Nov 2024

10/10 Excellent

DAVID

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Stayed 1 night in Nov 2024

10/10 Excellent

Francisico, Hayward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
David at front desk went above and beyond to meet our needs. Great environment! Thanks a lot.
Stayed 1 night in Nov 2024

10/10 Excellent

Alan, Nantucket

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great
Stayed 1 night in Nov 2024

10/10 Excellent

raymond

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff excellent, also cleaning and. Other staff excellent 👏 .
Stayed 2 nights in Nov 2024

8/10 Good

Simon

Stayed 1 night in Nov 2024

10/10 Excellent

Mr. D R

Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
5/5 Service 👏⭐️
Service is 5/5. Kudos to all of them, very helpful and friendly staff. Great breakfast and parking. Room is basic, just exactly what you need. Mattress a bit soft to our liking, but the pillows are superb. Had issues with toilet but minor. And the best part: no smell!
Stayed 3 nights in Nov 2024

10/10 Excellent

lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little hotel
Bad smell from bathroom sink otherwise ok
Stayed 1 night in Nov 2024

8/10 Good

GLYN

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Double bed not really for a couple
There is a drain problem causing a stink. Air freshener being used to try and hide it. Bed uncomfortable compared to Premier Inn. Staff were cheery and polite.
Stayed 2 nights in Nov 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Weekend
Great 2 night stay lovely clean hotel. Friendly staff and manager could not do enough to help us. Easy accessable for park and ride into York centre.
Stayed 2 nights in Nov 2024

10/10 Excellent

tahira

Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bathroom Sink
Overall, very satisfied with the cleanliness, however the bathroom sink waste pipe needs cleaning, as it emits an unpleasant odor occasionally.
Stayed 2 nights in Oct 2024

8/10 Good

kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodation was clean, staff were extremely friendly and helpful, breakfast was excellent for an express hotel, evening meal at Toby carvery next door was disappointing but had no impact on my stay at holiday inn, despite being connected to the Internet it was extremely poor connection
Stayed 3 nights in Nov 2024

6/10 Okay

Martin

Liked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short break in York
Short break in York and excellent choice. Staff very accommodating- booked table at nearby pub and organised taxi into York. Good choice at breakfast and room was quiet,
Stayed 2 nights in Oct 2024

10/10 Excellent

Chijioke Fred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Eve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were so so friendly and accommodating. Lovely time
Stayed 3 nights in Oct 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
A little pricey, but I guess it's the York tax 😃
Stayed 1 night in Oct 2024

8/10 Good

Ann Sian

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to where I wanted to visit & explore
Stayed 6 nights in Sep 2024

10/10 Excellent

John

Great place to stay
Excellent,very friendly staff
Stayed 3 nights in Oct 2024

6/10 Okay

Julie

Some good things and some not so good
The bed was very small , had roll together. There was a smell of sewerage coming from the bathroom sink every time you used it. The shower wasn't very good . The breakfast was chaotic, although it was included in the price .
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overtime
Just an overnight. Had whatvwas required.
Stayed 1 night in Oct 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very clean and comfortable but the noise from the hallway. Door to room needed to seal big gaps underneath door. You can hear walking znd talking up and down the hallway
Stayed 1 night in Oct 2024