Hotel Indigo York, an IHG Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Indigo York, an IHG Hotel

Egyptian cotton sheets, premium bedding, in-room safe
Point of interest
Exterior
Bar (on property)
Point of interest

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

Map
88-96 Walmgate, York, England, YO1 9TL
  • York Barbican
    5 min walk
  • Spread Eagle York
    1 min walk
  • York Station
    18 min walk
  • Leeds (LBA-Leeds Bradford)
    56 min drive

Room options

Standard Room, 2 Single Beds, Accessible

  • Sleeps 2
  • 2 Single Beds

Premium Room, 1 King Bed (Bath and Shower)

  • Sleeps 3
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 Single Bed

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Ground Floor

  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Indigo York, an IHG Hotel

Hotel with a 24-hour front desk, a short walk to Shambles
A bar/lounge, a snack bar/deli and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a business centre, a meeting room and concierge services are on-site. Housekeeping is available on request.
Hotel Indigo York, an IHG Hotel offers 103 accommodations with a safe and complimentary bottles of water. This individually decorated and furnished accommodation includes desks. Beds feature Egyptian cotton sheets and premium bedding. Televisions come with digital channels.

Bathrooms include dressing gowns, slippers, designer toiletries and complimentary toiletries. This York hotel provides complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Hotel Indigo York, an IHG Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Shambles. Free WiFi in public areas, a bar and a coffee shop/cafe are available.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests have great things to say about the clean guestrooms and the location
  • Within a 10-minute walk of Shambles and York City Walls
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available.

WiFi is free in public spaces. The business-friendly Hotel Indigo York, an IHG Hotel also features concierge services, dry cleaning/laundry services, and room service (during limited hours).

This 4-star York hotel is smoke free.

For a fee, guests can enjoy a full breakfast on weekdays from 6:30 AM and 10:30 AM.
Room service (during limited hours) is available.

Languages

Czech, English, French, German, Greek, Hindi, Hungarian, Italian, Lithuanian, Polish, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 16 per night)

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (89 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 20.00 per person
  • Nearby parking fee: GBP 16.00 per night (656 ft away)
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Indigo York
Indigo York
Hotel Indigo York
Indigo York, An Ihg Hotel York
Hotel Indigo York an IHG Hotel
Hotel Indigo York, an IHG Hotel York
Hotel Indigo York, an IHG Hotel Hotel
Hotel Indigo York, an IHG Hotel Hotel York

Hotel Indigo York, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 797 out of 1165 reviews" "
Rating 8 - Good. 279 out of 1165 reviews" "
Rating 6 - Okay. 57 out of 1165 reviews" "
Rating 4 - Poor. 18 out of 1165 reviews" "
Rating 2 - Terrible. 14 out of 1165 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean and pleasant rooms with great amenities. Helpful and friendly staff
Stayed 1 night in Sep 2024

10/10 Excellent

Kathleen

Travelled with partner
Liked: Amenities, property conditions & facilities
Stayed for 3 night ground floor room staff all friendly and very helpful room spotless Nice big shower loads of hot water Nice fridge in room for keeping water cold Teas and coffees a plenty and kettle in room ,also safe Breakfast was really good help yourself to continental then they take orders for hot food good choice Easy walking distant to everything would definitely stay again
Stayed 3 nights in Sep 2024

10/10 Excellent

sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Taylor

Stayed 2 nights in Sep 2024

10/10 Excellent

PRATYUSHA, Ridgewood

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Except property, great breakfast & wonderful staff.
Stayed 3 nights in Sep 2024

10/10 Excellent

L

Stayed 1 night in Sep 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Indigo York-did Yorkshire proud
Extremely friendly staff. Clean and modern room. Excellent breakfast
Stayed 1 night in Sep 2024

10/10 Excellent

n

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely boutique hotel in great location
Nice room and nice gesture with free chocolate bar. breakfast was excellent was all hot, organic, good choices and very efficient service. Staff were friendly. Great location
Stayed 3 nights in Sep 2024

10/10 Excellent

Jonathan

Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

allan

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Sep 2024

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in a great location and really nice interior staff amazing especially in the dining room at breakfast. Would be useful to have more options with food for dinner
Stayed 1 night in Sep 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are friendly and very helpful an asset to the hotel . Car park charges a bit steep as car park was poorly maintained .
Stayed 3 nights in Sep 2024

6/10 Okay

Carina

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
V cental, great location, within walking distance of the station, tourist attractions, and restaurants. Rooms, clean, beds comfortable. Staff excellent, v helpful. Breakfast excellent, no lunch required!! Wld definitely stay again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Scott, Orlando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location with friendly staff. We enjoyed our time at this hotel as they made us welcomed.
Stayed 2 nights in Aug 2024

6/10 Okay

MRS I GILLIAN

Liked: Amenities
When I arrived there was a pack of water opened in the fridge in my room which made me question the cleanliness of room as this had not been checked. There is a do not disturb sign and a green (do not change towel) sign but no sign to request room to be cleaned ! My room was not cleaned, bed not made and only 1 bath towel, hand towel and bath mat left outside - 2 in room! These matters were resolved when raised, however, this should not have been an issue.
Stayed 2 nights in Aug 2024

10/10 Excellent

Brian

Stayed 1 night in Aug 2024

10/10 Excellent

Derick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and the employees wears super nice
Stayed 2 nights in Aug 2024

8/10 Good

Wendy

Travelled with partner
Liked: Amenities
We really enjoyed our stay at the Indigo Hotel. The hotel was new, clean, good staff, nice rooms, very very comfortable bed! We loved the location of the hotel as well. Very walkable. Would definitely stay again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Ying

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was attentive and professional - only had one problem with housekeeping where they somehow forgot that there was 3 of us and they only left 2 sets of towels! Considering the fact that I was charged specifically for an extra bed which turned out to be the sofabed already in the room! Don't get me wrong happy to have a separate "room" with the sofabed and TV although it could have done with it's own door
Stayed 2 nights in Aug 2024

6/10 Okay

Hannah

Liked: Cleanliness, staff & service, room comfort
Great staff and hotel, but showering issues
Thought we would treat ourselves and stay in the deluxe room, as a bank holiday treat. Staff were amazing and room was super clean/comfy. Unfortunately, we couldn’t use the double shower as the drain was blocked/ very slow draining. After 2 minutes of only having one shower head on, the whole tiled area was full and close to over flowing. A bit of a shame as that is one of the facilities we paid extra for and we couldn’t utilise properly. We couldn’t keep the main room lights on as the electrics made a high pitch squeal noise. We made do with the lamps in the room, but made it difficult at points. With some fixes room 208 is definitely worth the money, but not when you can use the facilities properly that you paid for! Would come and stay again, perhaps in the normal rooms.
Stayed 1 night in Aug 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
York city break
Short 2 night stay in central York
Stayed 2 nights in Aug 2024