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"It was a cheap option to stay on the outside of york with a reasonably priced taxi ride into york itself. Or located very close to the park and ride f ... " More

By a verified traveller on Fri 02 Aug 2024

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Classic Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Classic Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Privilege, Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room (Classic)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Classic Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Suite, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Mercure York Fairfield Manor Hotel. During your stay, you'll be close to York Minster. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.

  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • 6 minutes by car from York Minster and 7 minutes from Jorvik Viking Centre
  • Pets welcome for a fee

Mercure York Fairfield Manor Hotel ratings based on 12 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Mercure York Fairfield Manor Hotel

Everyone (11) Couples (1)
3 out of 5
It was a cheap option to stay on the outside of york with a reasonably priced taxi ride into york itself. Or located very close to the park and ride for convenience. The entrance and lobby of the hotel is very aesthetically pleasing but honestly thats as far as it goes. Our hotel room was very dated with alot of signs of wear and tear. Paint was peeling off the roof in the bathroom, discouloured grouting and cobwebs in the corners of the room. The biggest issue was the fact there was no mirror at all in the room (besides in the bathroom). We contacted reception to be told that no rooms in the entire hotel had mirrors in the rooms and that no other guests had mentioned this as an issue in the past. This is a blatant lie because mirrors are shown in property photo's and as we were leaving the hotel, mirrors were clearly visible in rooms that were being cleaned. I wouldn't mind if the gentleman had said, our mirror had been broken (there was screws in the wall where it had previously been hung) and they didn't have a spare for us to use, but to blatantly lie to us is disgraceful. We did eventually get an extention lead to use but its just not good enough!

Posted by on 2 Aug 2024

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Comment from Hotel Management

3 Aug 2024 by Team Mercure York

Dear John ,Thank you for taking the time to share your feedback about your experience, we appreciate all the feedback provided by our guests as it allows us to monitor and improve the areas we may be falling short in.Whilst an apology will regrettably not alter the outcome of your experience on this occasion, I do extend it with all sincerity.Please be assured that the point you raised has been addressed and taken on board by the management team, we will definitely look at amendments to our service delivery.We appreciate you sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future.Best Regards,Team Mercure York

5 out of 5

Posted by on 17 Feb 2020

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Comment from Hotel Management

17 Feb 2020 by Mercure York

Thank you for the kind review we are pleased you liked your stay

4 out of 5
Nice hotel quite impressed would stay again Please turn on room heating before arrival

Posted by on 15 Dec 2018

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Comment from Hotel Management

17 Dec 2018 by Mercure York

Thank you for your feedback, see you soon!

4 out of 5

Nice hotel, lovely staff

The hotel has a grand feel about it but the rooms are slightly tired and in need of a bit of TLC. Staff lovely and helpful.

Posted by on 23 Jul 2018

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Comment from Hotel Management

13 Sep 2018 by Mercure York

Thank you for your review

3 out of 5
We chose this hotel because of its location. We were very disappointed by the attitude of the staff. On our arrival we had to wait & when we needed information later on there was no one on the reception desk & no way of summoning anyone. At no time as we passed the reception desk on our way in or out of the hotel did anyone acknowledge us. When we checked out, we were not asked if we had enjoyed our stay. On one occasion I asked about the buses into York which pass the front of the hotel but was told they had no timetables & did not offer to find out for us. On the plus side the beds are very comfortable. The shower was good. The rooms are clean.

Posted by on 30 Mar 2018

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4 out of 5
Friendly, helpful staff. Good, basic clean room with adequate facilities. Food good but a little pricey. Wine very expensive.

Posted by , from DL10 7NE on 6 Nov 2017

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4 out of 5

Stayed 1 night for a wedding

Was very pleased with the hotel only a 10min taxi ride out from the wedding location and great breakfast!

Posted by on 6 Oct 2017

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4 out of 5

Need more staff

Hotel was nice as were the staff, there just wasn't enough of them. Receptionist having to cover the bar after we waited for 5 minutes and although we left it late, (we were there before 12) there was no one in the breakfast room, so we had to settle for cereal and taking spoons from a table set for lunch.

Posted by on 28 Sep 2017

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5 out of 5

A lovely hotel and staff very helpful

Pros: Everythin
Cons: Need grip rail by the shower for the elderly
Location: Castle Howard, York Minster, the Shambles all very interesting
I would certainly recommend this hotel the staff were lovely

Posted by on 13 Sep 2017

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4 out of 5

York stopover

Pros: Nice hotel set in extensive grounds, pleasing hall/reception area with plenty of room to grab a drink and relax. Breakfast good with plenty of variety, bacon was the best I have seen for a long time.
Cons: Nothing negative, good value for money hotel within striking distance of York
Location: York has loads to do to include many shops, ghost walks, sightseeing or delving into the local history.

Posted by , from Cymru on 31 Oct 2016

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About the Mercure York Fairfield Manor Hotel

Location Shipton Road, York, England YO30 1XW

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available. Public spaces have free WiFi. A terrace, multilingual staff, and a garden are also featured at the eco-certified Mercure York Fairfield Manor Hotel. Free self parking is available. This Georgian York hotel is smoke free.

  • 89 guestrooms or units
  • 2 levels
  • Conference rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Poppleton Station (3.8 km / 2.4 mi)
  • Parking: Free self parking

Room Amenities

Mercure York Fairfield Manor Hotel offers 89 accommodations with a safe and coffee/tea makers. LED televisions come with digital channels. Bathrooms include baths or showers, dressing gowns, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • LED television
  • Digital channels
  • Coffee maker
  • Bath or shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Heating
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7 AM to 9:30 AM and at the weekend from 8 AM to 11 AM.

On-site venue – This restaurant specialises in British cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: GBP 15.00 per pet, per nightService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Annual carbon offsets
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Contactless check-out is available
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 17.95 per person
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Fairfield Manor York
  • Mercure Fairfield Hotel York
  • Mercure Fairfield Manor
  • Mercure Fairfield Manor Hotel
  • Mercure Hotel Fairfield Manor York
  • Mercure Manor York
  • Mercure York Fairfield Hotel
  • Mercure York Fairfield Manor
  • Mercure York Fairfield Manor Hotel
  • Mercure York Manor Hotel
  • Mercure York Fairfield Manor Hotel England/Skelton, UK
  • Ramada York Fairfield Manor
  • Mercure York Fairfield Manor
  • Mercure York Fairfield Manor Hotel York
  • Mercure York Fairfield Manor Hotel Hotel
  • Mercure York Fairfield Manor Hotel Hotel York

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-certified property

This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Key (Foundation for Environmental Education)
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.