Riverfront York hotel in Bishophill with a 24-hour front desk
A restaurant, a bar/lounge and self parking are available at this hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, a TV in a common area and multilingual staff assistance are on-site.
Queens Hotel offers 78 accommodations with coffee/tea makers and free toiletries. Smart televisions come with digital channels. Bathrooms include a combined bath/shower unit. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.
The breakfast at Queens Hotel gets high marks from our customers. During your stay, you're just a quick walk from Shambles. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
Free Wi-Fi in some public areas
Enjoy a bite to eat at Riverside Lounge, a brasserie that serves British cuisine
Full breakfast served daily for a fee
Self-parking available for a fee
Amenities include multilingual staff, a lift and TV in a common area
Guests have great things to say about the breakfast and the overall condition of the property
Within a 15-minute walk of Shambles and York Minster
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Queens Hotel also features multilingual staff, a television in common area, and a lift. Limited parking is available for a fee and is offered on a first-come, first-served basis.
Smoking is allowed in designated areas at this York hotel.
For a fee, guests can enjoy full breakfast on weekdays from 7:30 AM to 10:00 AM and at the weekend from 7:30 AM to 10:30 AM.
Riverside Lounge – This brasserie specialises in British cuisine and serves breakfast and dinner.
Riverside Lounge – This bar specialises in British cuisine and only serves light fare. Open selected days.
Languages
English
Property amenities
Internet
Available in all rooms: Internet access
Available in some public areas: Free WiFi
Parking and transport
Onsite parking available only on request
Parking on site (GBP 18 per night)
Limited on-site parking
Food and drink
Full breakfast available for a fee 7:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 10.50 for adults and GBP 8.50 for children
A bar/lounge
A restaurant
Restaurants on site
Riverside Lounge
Riverside Lounge
Things to do
TV in common areas
Conveniences
24-hour front desk
Luggage storage
Guest services
Housekeeping (daily)
Multilingual staff
Outdoors
On a river
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for full breakfast: from approximately GBP 10.50 for adults and from GBP 8.50 for children
Self-parking fee: GBP 18 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
We should mention
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
National rating
This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
Property is also known as
Queens Hotel York
Queens Hotel
Queens York
Queens Hotel York
Queens Hotel Hotel
Queens Hotel Hotel York
Queens Hotel Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 467 out of 1005 reviews" "
10 - Excellent
467
Rating 8 - Good. 398 out of 1005 reviews" "
8 - Good
398
Rating 6 - Okay. 106 out of 1005 reviews" "
6 - Okay
106
Rating 4 - Poor. 26 out of 1005 reviews" "
4 - Poor
26
Rating 2 - Terrible. 8 out of 1005 reviews" "
2 - Terrible
8
8.8/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.2/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
6/10 Okay
David
Travelled with family and small children
4 Oct 2024
Liked: Cleanliness
Disliked: Staff & service
The breakfast was cold bern under bulbs to keep warm serving staff not very friendly
A smaller hotel but had all of the amenities and the breakfasts were very good, as well as the one evening meal we had at the hotel. Location was great for us even though it was located on the opposite side of the river of many of the major tourist attractions. Staff was friendly and helpful.
Large room but terrible internet based TV, dirty tea mug in room, and massive webs around lighting in the main interior hallway.
I was surprised they only offer an open unattended area to store luggage that anyone could access in the lobby (they should mention the lack of secure storage in the booking details because it can make a difference when choosing where to stay).
Breakfast buffet was over-crowded You have to book a time to dine when you check in and many optimum times are already full.
Staff were polite but not friendly/welcoming. Convenient central location.
We found that far from being a twin-bed room, the one king bed plus one small single that skated about wasn't what we'd expected.
The bathroom has no sink-side space for toiletries, only one towel rail in an awkward place & no hooks or places to put clothing while showering.
Having paid ahead for b&b we weren't best pleased to be told that there was no space for us in the dining room when we needed to advance our time for rail-travel reasons. Luckily the dining room staff took pity on us & found us a table.
Our dinner on the first evening was a bit disappointing. Promising dishes arrived cold on cold plates & not much warmer when reheated. My friend's port in croute was too tough to chew. We went elsewhere next night.
We have been staying there for 3 nights. The hotel has an excellent position in the city i.e., very close to important monuments. Clean room with big ensuite bathroom. The only disadvantage was that a queen bed was a little smaller than we expected.
Booked a smoking room and it stunk of stale tabs. Never again. Huge cobwebs in bathroom, im sure that room not be cleaned properly either as toothpaste marks next to bathroom sink. Breakfast wasnt the best either
The surrounding area is lovely as you along the river. However, if you are there on race weekend and bank holiday, be prepared for all night parties outside your window.
Had a very pleasant stay. Convenient to York City attractions. Room with river view was clean, comfortable with nice hot shower. Would recommend. Nice breakfast selection. Can't comment on dinner.