Queens Hotel

2.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Queens Hotel

View from property
Water view
Front of property – evening/night
Desk, iron/ironing board, bed sheets
View from room

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Queens Staith, Skeldergate, York, England, YO1 6DH
  • York Grand Opera House
    4 min walk
  • York Dungeon
    4 min walk
  • York City Walls
    4 min walk
  • Leeds (LBA-Leeds Bradford)
    42 min drive

Room options

Family Room, 1 King Bed

  • 19 sq m
  • Sleeps 4
  • 1 King Bed

Superior Family Room, River View

  • 19 sq m
  • Sleeps 4
  • 1 King Bed

Standard Double Room, 1 King Bed

  • 19 sq m
  • Sleeps 3
  • 1 King Bed

Standard Double Room Single Use, 1 King Bed

  • 19 sq m
  • Sleeps 1
  • 1 King Bed

Superior Double Room, 1 King Bed, River View

  • 19 sq m
  • Sleeps 3
  • 1 King Bed

Double Smoking Room

  • Sleeps 2
  • 1 Double Bed

Standard Twin Room, 1 Bedroom

  • 19 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

Superior Single Room, 1 King Bed, River View

  • 19 sq m
  • Sleeps 1
  • 1 King Bed

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About this property

Queens Hotel

Riverfront York hotel in Bishophill with a 24-hour front desk
A restaurant, a bar/lounge and self parking are available at this hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, a TV in a common area and multilingual staff assistance are on-site.
Queens Hotel offers 78 accommodations with coffee/tea makers and free toiletries. Smart televisions come with digital channels. Bathrooms include a combined bath/shower unit. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.
The breakfast at Queens Hotel gets high marks from our customers. During your stay, you're just a quick walk from Shambles. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free Wi-Fi in some public areas
  • Enjoy a bite to eat at Riverside Lounge, a brasserie that serves British cuisine
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include multilingual staff, a lift and TV in a common area
  • Guests have great things to say about the breakfast and the overall condition of the property
  • Within a 15-minute walk of Shambles and York Minster
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Queens Hotel also features multilingual staff, a television in common area, and a lift. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this York hotel.

For a fee, guests can enjoy full breakfast on weekdays from 7:30 AM to 10:00 AM and at the weekend from 7:30 AM to 10:30 AM.
Riverside Lounge – This brasserie specialises in British cuisine and serves breakfast and dinner.
Riverside Lounge – This bar specialises in British cuisine and only serves light fare. Open selected days.

Languages

English

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Parking on site (GBP 18 per night)
  • Limited on-site parking

Food and drink

  • Full breakfast available for a fee 7:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 10.50 for adults and GBP 8.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Riverside Lounge
  • Riverside Lounge

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (79 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Smart TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 10.50 for adults and from GBP 8.50 for children
  • Self-parking fee: GBP 18 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Queens Hotel York
Queens Hotel
Queens York
Queens Hotel York
Queens Hotel Hotel
Queens Hotel Hotel York

Queens Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 467 out of 1005 reviews" "
Rating 8 - Good. 398 out of 1005 reviews" "
Rating 6 - Okay. 106 out of 1005 reviews" "
Rating 4 - Poor. 26 out of 1005 reviews" "
Rating 2 - Terrible. 8 out of 1005 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

David

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
The breakfast was cold bern under bulbs to keep warm serving staff not very friendly
Stayed 2 nights in Sep 2024

8/10 Good

Charlotte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A smaller hotel but had all of the amenities and the breakfasts were very good, as well as the one evening meal we had at the hotel. Location was great for us even though it was located on the opposite side of the river of many of the major tourist attractions. Staff was friendly and helpful.
Stayed 5 nights in Sep 2024

10/10 Excellent

Mary Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Walkable to key spots in York.
Stayed 3 nights in Sep 2024

6/10 Okay

Patty

Travelled with family
Disliked: Cleanliness, amenities
Large room but terrible internet based TV, dirty tea mug in room, and massive webs around lighting in the main interior hallway. I was surprised they only offer an open unattended area to store luggage that anyone could access in the lobby (they should mention the lack of secure storage in the booking details because it can make a difference when choosing where to stay). Breakfast buffet was over-crowded You have to book a time to dine when you check in and many optimum times are already full. Staff were polite but not friendly/welcoming. Convenient central location.
Stayed 1 night in Sep 2024

10/10 Excellent

Susan

Travelled with group
Room was clean
Stayed 1 night in Sep 2024

8/10 Good

Sonya

Stayed 2 nights in Sep 2024

6/10 Okay

MRS SUSAN W

Travelled with group
Liked: Staff & service, property conditions & facilities
We found that far from being a twin-bed room, the one king bed plus one small single that skated about wasn't what we'd expected. The bathroom has no sink-side space for toiletries, only one towel rail in an awkward place & no hooks or places to put clothing while showering. Having paid ahead for b&b we weren't best pleased to be told that there was no space for us in the dining room when we needed to advance our time for rail-travel reasons. Luckily the dining room staff took pity on us & found us a table. Our dinner on the first evening was a bit disappointing. Promising dishes arrived cold on cold plates & not much warmer when reheated. My friend's port in croute was too tough to chew. We went elsewhere next night.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well-situated and comfortable although pillows were a little flat. Bed was nice; room was nice; breakfast was very good.
Stayed 2 nights in Sep 2024

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Michal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
We have been staying there for 3 nights. The hotel has an excellent position in the city i.e., very close to important monuments. Clean room with big ensuite bathroom. The only disadvantage was that a queen bed was a little smaller than we expected.
Stayed 3 nights in Sep 2024

6/10 Okay

Christine

Stayed 2 nights in Jun 2024

4/10 Poor

Christine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booked a smoking room and it stunk of stale tabs. Never again. Huge cobwebs in bathroom, im sure that room not be cleaned properly either as toothpaste marks next to bathroom sink. Breakfast wasnt the best either
Stayed 2 nights in Sep 2024

10/10 Excellent

Helen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in great location with friendly & helpful staff.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jeris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

8/10 Good

Eliane

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2024

6/10 Okay

Janet

Travelled with partner
Liked: Cleanliness
WiFi was terrible it spoilt our stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Barbara

Travelled with partner
The surrounding area is lovely as you along the river. However, if you are there on race weekend and bank holiday, be prepared for all night parties outside your window.
Stayed 2 nights in Aug 2024

8/10 Good

LINDA

Liked: Cleanliness, staff & service, property conditions & facilities
Had a very pleasant stay. Convenient to York City attractions. Room with river view was clean, comfortable with nice hot shower. Would recommend. Nice breakfast selection. Can't comment on dinner.
Stayed 2 nights in Aug 2024

8/10 Good

Martin, Saint Laurent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Main bed was comfortable but kids bed were just mattresses on the floor. Well located.
Stayed 1 night in Aug 2024

8/10 Good

Gareth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel close to the city centre. Rooms are spacious and the beds are comfy. Breakfast is also very good and a good proce for the area.
Stayed 1 night in Aug 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great location and breakfast was filling.
Stayed 2 nights in Aug 2024

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel.
We had a pleasant overnight stay. The hotel is in a lovely position overlooking the river and so close to the city centre. Would throughly recommend.
Stayed 1 night in Aug 2024