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The York Heritage Hotel & Terraces

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The York Heritage Hotel & Terraces

Miscellaneous
Front of property
Garden
Classic Room, Non Smoking, Balcony | Iron/ironing board, wheelchair access
Hallway

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Parking included
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

Map
145 Avon Terrace, York, WA, 6302
  • York Motor Museum
    1 min walk
  • York Courthouse Complex
    1 min walk
  • Alice at the Palace Restaurant
    1 min walk
  • Rickeys Station
    26 min drive

Room options

View all photos for Deluxe Room, Non Smoking, Balcony (The Lord Forrest Suite)

Deluxe Room, Non Smoking, Balcony (The Lord Forrest Suite) | Iron/ironing board, wheelchair access

Deluxe Room, Non Smoking, Balcony (The Lord Forrest Suite)

  • 50 sq m
  • Hill view
  • Sleeps 2
  • 1 King Bed

Business Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, Non Smoking, Balcony

Classic Room, Non Smoking, Balcony | Iron/ironing board, wheelchair access

Classic Room, Non Smoking, Balcony

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

Settlers House York

Parking included
Restaurant
Air conditioning
Business services
4.0 out of 5, Very good, (189)
The price is CHF 67
for 1 night
includes taxes & fees
12 Jan - 13 Jan
Settlers House York

About this property

The York Heritage Hotel & Terraces

Luxury hotel connected to a shopping centre in York with free parking
This smoke-free hotel features a bar/lounge, a conference centre and conference space. Free WiFi in public areas and free self parking are also provided. Other amenities include wedding services and a garden.
The York Heritage Hotel & Terraces offers 20 air-conditioned accommodations, with an iron/ironing board. This accommodation offers separate sitting areas. Bathrooms include complimentary toiletries and hairdryers.
With your stay at The York Heritage Hotel & Terraces, you're connected to a shopping centre and just a quick walk from York Motor Museum. You'll find features such as free WiFi in public areas and free self-parking, plus a bar.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy Fusion cuisine while dining at Alice at the Palace
  • Amenities include a meeting room, a conference centre and a terrace
  • Steps from York Motor Museum and York Courthouse Complex
The York Heritage Hotel & Terraces offers its guests a terrace and a garden. Event space at this hotel measures 538 square feet (50 square metres) and includes a conference centre. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Free self parking is available.

This 4.5-star York hotel is smoke free.

Alice at the Palace – This restaurant specialises in Fusion cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.

Languages

English, French

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge

Restaurants on site

  • Alice at the Palace

Family friendly

  • In-room refrigerator

Conveniences

  • Limited-hour front desk

Guest services

  • Wedding services

Business services

  • Conference centre (538 square foot of space)
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Heating (climate-controlled)
  • Iron/ironing board
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: 7:30 PM
Early check-in subject to availability
Early check-in fee: AUD 20

Check-out

Check-out before 10:30 AM
Late check-out subject to availability
Late check-out fee: AUD 20

Special check-in instructions

The front desk is open daily from 11 AM - 6:30 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: AUD 20 (subject to availability)
  • Late check-out fee: AUD 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
The front desk at this property is open daily from 11 AM - 6:30 PM.
Front desk staff will greet guests on arrival.

Property is also known as

York Heritage Hotel Terraces
Heritage Hotel Terraces
York Heritage Terraces
The York Heritage & Terraces
The York Heritage Hotel & Terraces York
The York Heritage Hotel & Terraces Hotel
The York Heritage Hotel & Terraces Hotel York

The York Heritage Hotel & Terraces Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 34 out of 70 reviews" "
Rating 8 - Good. 25 out of 70 reviews" "
Rating 6 - Okay. 8 out of 70 reviews" "
Rating 4 - Poor. 3 out of 70 reviews" "
Rating 2 - Terrible. 0 out of 70 reviews" "

9.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Steph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious Room!
Absolutely perfect location! Very quiet, and very comfortable big room.
Stayed 1 night in Jul 2020

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Went for the YORK Cup.Great old pub in good location.Nola was very helpful
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We liked the food and the room ample parking very quiet.. Little over priced no service to the room and refused to heat a small meal in the microwave for us..as there is no facility here...just not accommodating
Stayed 2 nights in Aug 2019

10/10 Excellent

Janice, Ravenswood WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a very enjoyable stay. Room was spacious and clean. The food in the dining room was superb. Staff very friendly. Will come back.
Stayed 1 night in Oct 2018

6/10 Okay

Margaret

Liked: Staff & service
York weekend.
As we booked a heritage room we expected it to be in the main part of the hotel but instead we were put in the motel section. Everything was okay but expensive for what it was. Alice's restaurant (part of the hotel) was excellent.
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Owner
Nola made me feel very welcome as I was on my own for two nights. After a cold day standing at a display stand at the Dowerin Field day, when I finally arrived the 1 hour and fifteen minutes drive time back to the Hotel I was met by Nola who suggested I have a scotch to ward off the chill. Excellent advise !!!
Stayed 2 nights in Aug 2018

10/10 Excellent

ian, from Perth, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right in the heart of the town. Had a lovely, tasty. evening meal in the restaurant. Very comfortable room upstairs with the benefits of a normal reverse cycle air conditioner and a gas burner in the fireplace which added to our romantic interlude. All round first class
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful accommodation. Max is the lovely dog.
Foodies like me will be in heaven as you are convinently located near some of the loveliest eateries. Yum. The hotel is lovely and a short wall to my fav place the bottlo for that emergency beverage that is a must when sitting on the balcony on a crisp winters night admiring the night sky.
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and friendly
Stayed 1 night in May 2018

8/10 Good

Spike, Kalgoorlie, WA

Liked: Cleanliness, staff & service, room comfort
Good location, good food, good service, shame they didn't open for breakfast.
Stayed 1 night in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a lovely stay , the hotel meals were exceptional for a country 'pub', only 2 whinges , 1. I booked on my phone and thought I was getting one of the historic rooms , no biggy but would have preffered this type of room , and 2 , the hotel doesn't offer breakfast , ate elsewhere
Stayed 1 night in Mar 2018

8/10 Good

gavin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect weekend getaway
We came to York for the first time for a friends wedding. We booked into the Palace not really expecting too much. It far surpassed our expectations! The cleanliness and room facilities were 10/10 and the location perfect. Alice was a great host and made us feel very welcome. We would defiantly stay here again if we ever needed to visit York again.
Stayed 2 nights in Nov 2017

10/10 Excellent

Ellie, Perth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant staff and good experience
Staff were all very friendly (especially Nola), room was very comfortable - and we loved the hotel "mascot" - Max the dog! Food in the restaurant was FABULOUS - beautifully presented and very generous servings, too. Would definitely recommend this hotel.
Stayed 1 night in Nov 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Nothing more to say except that the restaurant was good
Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful place to stay for a night in beautiful York. Clean and comfy. Perfectly positioned. Friendly staff. Lovely restaurant.
Stayed 1 night in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel situated in the heart of York
Had a very enjoyable stay with very friendly staff
Stayed 2 nights in Aug 2017

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in York
Lovely old hotel full of character and charm Dinner in the restraint is a must as it's the best in town.
Stayed 1 night in Jul 2017

10/10 Excellent

Alann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnighter in York
Loved our stay, lovely host in Nola, very welcoming, so was her friendly dog! Food in restaurant was delicious, could've eaten another plate of beef cheeks! Bed was too hard for my back though as I do have a back problem, wife had no issue. Room very clean and spacious, has tea/coffee facilities and small fridge, just right for our short stay, we booked in terrace room. All in all very nice stay in your hotel and York as a town is a nice place to visit with friendly locals and historic and interesting places to visit. Missed Nola on checkout but just as lovely husband saw us out. Thanks again.
Stayed 1 night in Jun 2017

10/10 Excellent

Marguerite

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Confortable stay in a lovely heritage town.
This hotel was very comfortable. Our room was large with a king size bed with lovely bed lined. Very well presented and well above the WA standard. The restaurant attached to the hotel was excellent.

10/10 Excellent

Lyn, Broome

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely units in Historic York
We stayed in new terrace units not the old hotel (picture on wotif showed us a huge bedroom in the old hotel). The Manager was a lady called Nola and she was fantastic - welcoming and lovely. She really looked after us. Room was lovely and clean & spacious and very comfortable. Would have loved to have more time to spend in beautiful York. We will definitely be back for a lengthy stay in the future. Nola recommended the Chinese Restaurant next door and the food was cheap and to die for. We had takeaway and the serving sizes were huge. The best Chinese food we have had and no MSG.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, but beware the low season
I didn't realise January was the low season. The hotel was closed, but we stayed in a motel room out the back, but we were the only ones there so i felt a bit alone.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Country hospitality
Alex couldn't be more helpful and made our stay a pleasant one. country hospitality and courtesy is alive and well in York.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
SCRIMPING