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York Pavilion Hotel, Sure Hotel Collection by Best Western

3.0 star property
VIP Access

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Photo gallery for York Pavilion Hotel, Sure Hotel Collection by Best Western

Terrace/patio
Exterior
Bar (on property)
Terrace/patio
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Laundry
  • Housekeeping

Explore the area

Map
45 Main Street, Fulford, York, England, YO10 4PJ
  • University of York
    ‪19 min walk‬
  • York Minster
    ‪6 min drive‬
  • York Racecourse
    ‪7 min drive‬
  • Leeds (LBA-Leeds Bradford)
    ‪51 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room, 2 Single Beds, Non Smoking

Individually decorated, individually furnished, desk, iron/ironing board

Standard Room, 2 Single Beds, Non Smoking

  • 9 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Individually decorated, individually furnished, desk, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Deluxe Room, 1 Queen Bed, Non Smoking | Individually decorated, individually furnished, desk, iron/ironing board

Deluxe Room, 1 Queen Bed, Non Smoking

  • 10 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking | Individually decorated, individually furnished, desk, iron/ironing board

Suite, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Canopy Bed)

Standard Room, 1 Queen Bed, Non Smoking (Canopy Bed) | Individually decorated, individually furnished, desk, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking (Canopy Bed)

  • 9 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment, 1 Double Bed, Non Smoking, Kitchenette

Standard Apartment, 1 Double Bed, Non Smoking, Kitchenette | Individually decorated, individually furnished, desk, iron/ironing board

Standard Apartment, 1 Double Bed, Non Smoking, Kitchenette

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | Individually decorated, individually furnished, desk, iron/ironing board

Superior Room, 1 King Bed, Non Smoking

  • 9 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express York by IHG

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, (1000)
The price is CHF 87
for 1 room
includes taxes & fees
3 Apr - 4 Apr
Holiday Inn Express York by IHG

About this property

York Pavilion Hotel, Sure Hotel Collection by Best Western

Georgian hotel with restaurant and bar/lounge
A restaurant, a bar/lounge and a snack bar/deli are available at this hotel. WiFi in public areas is free. Additionally, coffee/tea in a common area, a business centre and conference space are on-site. Housekeeping is available on request.
York Pavilion Hotel, Sure Hotel Collection by Best Western offers 63 accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished and decorated. Flat-screen televisions come with digital channels. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at York Pavilion Hotel, Sure Hotel Collection by Best Western. During your stay, you'll be within walking distance of University of York. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute drive from York City Walls and a few minutes from University of York
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and 4 meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 0 square feet (0 square metres) and includes conference space. The business-friendly York Pavilion Hotel, Sure Hotel Collection by Best Western also features a terrace, a garden, and a picnic area. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star York hotel.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 9:30 AM and at the weekend from 8:00 AM to 10:00 AM.
Langton's Brasserie – This restaurant serves breakfast, lunch and dinner.
A hosted evening meal is available for a surcharge daily.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (GBP 15 per day)
  • Limited on-site parking

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 19.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of GBP 26.95
  • Snack bar/deli

Restaurants on site

  • Langton's Brasserie

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 4 meeting rooms
  • Business centre
  • Conference space

Outdoors

  • Garden
  • Picnic area
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Front entrance ramp
  • Hardwood flooring in public areas
  • No lift
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: 11 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 40.0 per night.
  • Cots (infant beds) are available for GBP 15.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 19.95 per person
  • Uncovered self-parking fee: GBP 15 per day
  • Late check-out fee: GBP 20 (subject to availability)
  • Crib (infant bed) fee: GBP 15.0 per stay
  • Rollaway bed fee: GBP 40.0 per night
  • Hosted evening meal: GBP 26.95

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and sofa beds
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
The 4 apartments with kitchenettes are located across the road from the main hotel building.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Pavilion Hotel
Best Western Pavilion Hotel York
Best Western Pavilion York
Best Western York Pavilion
Best Western York Pavilion Hotel
Pavilion Hotel York
Pavilion York
York Best Western Pavilion Hotel
York Pavilion
York Pavilion Hotel
York Best Western
Best Western Pavilion
Best Western York Pavilion Hotel
York Pavilion Hotel, Sure Hotel Collection by Best Western York
York Pavilion Hotel, Sure Hotel Collection by Best Western Hotel

York Pavilion Hotel, Sure Hotel Collection by Best Western Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 414 out of 984 reviews
Rating 8 - Good. 366 out of 984 reviews
Rating 6 - Okay. 110 out of 984 reviews
Rating 4 - Poor. 67 out of 984 reviews
Rating 2 - Terrible. 27 out of 984 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Josie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Andrew

Liked: Cleanliness
Just a bit tired looking
Stayed 1 night in Dec 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A small apartment
We stayed in The Studio. This is across the street from the main hotel (Be careful crossing the road as it is typically busy). The Studio has a small lounge with TV, a small adjoining kitchenette and a metal spiral staircase leading up to a double bedroom with TV and an adjoining bathroom. We enjoyed our stay. We had breakfast in the main dining area which was consistently good. As we were staying for 5 nights we were able to make use of the kitchenette, but we primarily dined in York in the evenings which we walked to along the river paths (about 1.5 miles). Overall it was ideal for our purpose and we would certainly stay there again.
Stayed 5 nights in Nov 2024

4/10 Poor

Paul

Disliked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Alan

Stayed 1 night in Nov 2024

8/10 Good

Harry

Stayed 1 night in Dec 2024

10/10 Excellent

Evelyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel but WiFi needs boosters
The service was really excellent throughout our stay whether it was reception, in the bar or the dining room. I really enjoyed my stay and would go back. If I had a complaint it would be that the wi-fi and phone signal at the rear of the property wasn't great. We were watching BBC iPlayer and it was buffering frequently.
Stayed 3 nights in Dec 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Faultless
Stayed 2 nights in Dec 2024

8/10 Good

Franco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet considering the hotel is situated on the main A19.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal for our weekend visit to York
Fantastic! The public spaces are so beautiful and inviting. The bedroom had everything we needed with a very comfy bed. Easy to take a bus in to the city centre with my EV charging in the car park ready for the drive back home.
Stayed 1 night in Nov 2024

8/10 Good

ADRIAN

Liked: Staff & service, room comfort
Disappointed with room cleanliness
Room could of done with a vacuum before we arrived also a pen so I could fill out the requested how was your stay form
Stayed 1 night in Nov 2024

4/10 Poor

Keith

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Others around
The Breakfast room was cold. No shower, stand in a bath. So old. Dirty shower curtain. Rusty shower rail. Swollen wood, you get the picture. Noisey rooms. Overpriced hotel. Breakfast was cold and had been sitting around all morning, bacon hard sausage burnt. Poached egg was more like boiled egg. Again all pre cooked. Better food & quality at high street supermarkets. Disappointing and certainly not worth the money. Cafe across the street try it. Tinned fruit. How hard is it to cut some fresh fruit. Coffee machine preduces warm coffee at the most. Very poor. Heating don’t come on until 8am for only about 15 minutes, this is when most people have left after a freezing morning. Oh and £10 to park this is not mentioned on the web site. Not nice for guests. Reception in the book in and book out both miserable and didn’t even want to be bothered. Anything to get money out of you for hotel this is. All in all find somewhere else. Ps. Don’t use the pub next door. Waited 2 hours for food as the chef decided to go out for an hour and half. Bad food anyway when it arrived.
Stayed 1 night in Nov 2024

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old World Charm
Old world charm, comfortable with plenty of dining options around it. Comfy bed, carpet could do with a refurb.
Stayed 1 night in Oct 2024

8/10 Good

Marcin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Gaynor

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Lovely choice of breakfast, and staff were very friendly. Lovely big room, though a little tired in places, but very clean, and bed was really comfortable. They need to get rid of awful yellow paint on walls, in bedroom and walls leading to bedroom. Thought the ten pound charge for parking was a little steep. But nice place to stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, would recommend. Chargers good edition but temperamental
Stayed 1 night in Sep 2024

10/10 Excellent

Jenny

Stayed 2 nights in Nov 2024

6/10 Okay

Anthony

Liked: Cleanliness, staff & service, room comfort
Short trip to York
Short trip to visit York to see a few places of historical interest. Picked this hotel as it had a car park and nearish to the centre. Sign in doorway saying that you are entering an old building, decent booking in but not asked if we wanted to book a table so went to room. Room was clean but tired looking. Downer's are the car park is charged for, hotel doesn't regularly offer meals as second night they were short staffed so closed the brasserie, rooms are constantly full so no chance of getting a paint job let alone being overhauled. Best bit was finding the Plough just down the road, excellent food and great hospitality.
Stayed 2 nights in Oct 2024

6/10 Okay

Dave

Travelled with partner
Liked: Staff & service
Room was pleasant and reasonable size, but road traffic could be heard (room 15). Check in was quick and efficent.
Stayed 1 night in Oct 2024

10/10 Excellent

julie

Stayed 1 night in Oct 2024

10/10 Excellent

Mrs Andree B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Clare

Stayed 3 nights in Oct 2024

8/10 Good

Julia

Travelled with family
Liked: Cleanliness, staff & service, amenities
Beautiful old building with loads of character. Outside areas very appealing. Warm welcome from reception staff. Stunning four poster bed but on closer inspection bedroom was a little tired (especially the carpet) Nice balcony area an added bonus. Mattress a little hard for our personal preference. Very convenient for University of York (my daughter was doing the York marathon and that was the starting point) We would definitely stay here again.
Stayed 1 night in Oct 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Fab stay
I love it here, we have stayed before and hope to stay again. Comfortable bed and room, and easy walk into york. I love the historic architecture, the care and attention and friendly, helpful staff. Of particular note is the helpfulness and knowledge around my multiple allergies. I felt very safe and looked after.
Stayed 1 night in Oct 2024