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The Westin Yilan Resort

5.0 star property

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Lobby
Presidential Villa, 2 Bedrooms, Private Pool | Property amenity
Villa, 1 Bedroom, Private Pool | Premium bedding, down duvets, pillow-top beds, minibar
Honeymoon Studio Suite, 1 Bedroom, Corner | Premium bedding, down duvets, pillow-top beds, minibar
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Pool
  • Breakfast available
  • Room service
  • Gym

Explore the area

Map
No. 268, Section 3, Yongtong Road, Yuanshan, Yilan County, 264
  • Luna Plaza
    ‪4 min drive‬
  • Dongmen Night Market
    ‪6 min drive‬
  • Kavalan Distillery
    ‪7 min drive‬
  • Taipei (TSA-Songshan)
    ‪67 min drive‬

Room options

View all photos for Villa, 1 Bedroom, Private Pool

Villa, 1 Bedroom, Private Pool | Property amenity

Villa, 1 Bedroom, Private Pool

  • 208 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Villa, 2 Bedrooms, Private Pool

Presidential Villa, 2 Bedrooms, Private Pool | Property amenity

Presidential Villa, 2 Bedrooms, Private Pool

  • 340 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Premium Studio Suite, 1 Bedroom

Premium Studio Suite, 1 Bedroom | Premium bedding, down duvets, pillow-top beds, minibar

Premium Studio Suite, 1 Bedroom

  • 79 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, View

Suite, 1 Bedroom | Premium bedding, down duvets, pillow-top beds, minibar

Suite, 1 Bedroom, View

  • 102 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio Suite, 1 Bedroom

Deluxe Studio Suite, 1 Bedroom | Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Studio Suite, 1 Bedroom

  • 79 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Studio Suite, 1 Bedroom, Balcony

Premium Studio Suite, 1 Bedroom, Balcony | Premium bedding, down duvets, pillow-top beds, minibar

Premium Studio Suite, 1 Bedroom, Balcony

  • 56 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Honeymoon Studio Suite, 1 Bedroom, Corner

Honeymoon Studio Suite, 1 Bedroom, Corner | Premium bedding, down duvets, pillow-top beds, minibar

Honeymoon Studio Suite, 1 Bedroom, Corner

  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 2 Bedrooms

Villa, 2 Bedrooms | Premium bedding, down duvets, pillow-top beds, minibar

Villa, 2 Bedrooms

  • 278 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony | Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room, 1 King Bed, Balcony

  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio Suite, 1 Bedroom, Balcony

Deluxe Studio Suite, 1 Bedroom, Balcony | Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Studio Suite, 1 Bedroom, Balcony

  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, View

Premium Room, 2 Double Beds | Premium bedding, down duvets, pillow-top beds, minibar

Premium Room, 2 Double Beds, View

  • 43 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Garden Suite

Premium bedding, down duvets, pillow-top beds, minibar

Premium Garden Suite

  • Sleeps 4
  • 2 Queen Beds

View all photos for Ambassador Suite

Premium bedding, down duvets, pillow-top beds, minibar

Ambassador Suite

  • Sleeps 2
  • 1 King Bed

Honeymoon Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Villa

Premium bedding, down duvets, pillow-top beds, minibar

Presidential Villa

  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Deluxe Suite

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Suite

  • Sleeps 2
  • 1 King Bed

View all photos for One-Bedroom Villa

Living area | LCD TV

One-Bedroom Villa

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium bedding, down duvets, pillow-top beds, minibar

Premium Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Garden Suite

Living area | LCD TV

Deluxe Garden Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Villa

Pool | Outdoor pool, pool loungers

Two Bedroom Villa

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Premium Suite

Premium bedding, down duvets, pillow-top beds, minibar

Premium Suite

  • Sleeps 4
  • 2 Queen Beds

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Lobby sitting area

Lakeshore Hotel Yilan

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  • Free WiFi
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4.5 out of 5, Wonderful, (1001)
The price is CHF 82
for 1 room
includes taxes & fees
25 Mar - 26 Mar
Lakeshore Hotel Yilan

About this property

The Westin Yilan Resort

Luxury hotel with 2 restaurants and 24-hour health club
2 restaurants, an outdoor pool and a 24-hour health club are available at this smoke-free hotel. Free WiFi in public areas, free self parking and free train station pick-up are also provided. Additionally, a bar/lounge, a steam room and a complimentary children's club are on-site. Housekeeping is available on request.
The Westin Yilan Resort offers 91 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and espresso makers. Pillowtop beds feature down duvets and premium bedding. LCD televisions are featured in guestrooms. Bathrooms include a separate bath and shower with a hydromassage showerhead, spring water baths, bathrobes and slippers.

This Yuanshan hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Hot springs and a 24-hour health club are featured at the hotel. In addition to an outdoor pool, other recreational amenities include a steam room and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include facials and body treatments.

Public bath/onsen services include an indoor mineral hot spring (onsen). The ryokan bathing area is open from 7:00 AM to 11:00 PM. There are hot springs open between 7:00 AM and 11:00 PM.

Our customers tell us that they enjoy the overall property condition at The Westin Yilan Resort. During your stay, you'll be within walking distance of Taiwan Bowl & Dish Museum. Enjoy features like free WiFi in public areas, free self-parking and free train pick-up service.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy a bite to eat at Seasonal Tastes, a buffet restaurant that serves local and international cuisine
  • Self-service breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes hot springs, a 24-hour gym and a steam room
  • 15 minutes by car from Luodong Night Market and 15 minutes from Jiaosi Hot Springs
  • Free train station pick-up and train station drop-off shuttle service
The Westin Yilan Resort offers its guests hot springs, an outdoor pool, and a 24-hour health club. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 1335 square feet (124 square metres) and includes conference space. A steam room, spa services, and a complimentary children's club are also featured at the luxury The Westin Yilan Resort. A train station pick-up shuttle and A train station drop-off shuttle are free. Limited free parking is available on a first-come, first-served basis.

This 5-star Yuanshan hotel is smoke free.

For a fee, guests can enjoy self-service breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.
Seasonal Tastes – This buffet restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Mai – This restaurant specialises in Japanese cuisine. Open daily.
Cafe Lounge – On-site bar.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free train station pick-up shuttle from 10:30 AM to 4:30 PM
  • Train station shuttle at scheduled times
  • Free train station drop-off
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Self-serve breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; TWD 638 for adults and TWD 385 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Cafe Lounge
  • Mai
  • Seasonal Tastes

Things to do

  • 24-hour health club
  • Bicycle rentals
  • Billiards/pool table
  • Free children's club
  • Hot springs
  • Karaoke
  • Outdoor pool
  • Playground
  • Steam room

Family friendly

  • Free children's club
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 1,335 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Pool loungers

Spa

  • Facials
  • Hot springs
  • Hot springs open from 7:00 AM - 11:00 PM
  • Hot springs water temperature - 40 ºC
  • Public bath open from 7:00 AM - 11:00 PM
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Portable bathtub seat
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Spring water bathtub
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LCD TV

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Recycling
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
For any questions, please contact the property using the information on the booking confirmation
Starting January 1, 2025, this property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Renovations and closures

The property will be renovating from 17 March 2025 to 27 March 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-service breakfast: from approximately TWD 638 for adults and from TWD 385 for children
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
The Westin Yilan Resort offers transfers from the train station. Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Property Registration Number 243

We should mention

  • Hot springs access available from 7:00 AM to 11:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Westin Yilan Resort Yuanshan
Westin Yilan Resort
Westin Yilan Yuanshan
The Westin Yilan Resort Hotel
The Westin Yilan Resort Yuanshan
The Westin Yilan Resort Hotel Yuanshan

The Westin Yilan Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 290 out of 497 reviews
Rating 8 - Good. 160 out of 497 reviews
Rating 6 - Okay. 31 out of 497 reviews
Rating 4 - Poor. 12 out of 497 reviews
Rating 2 - Terrible. 4 out of 497 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Chi, Brooklyn

Stayed 1 night in Jul 2024

10/10 Excellent

Louis

Stayed 2 nights in Jun 2024

6/10 Okay

Galen

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

CHIU

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Franklin J

Disliked: Staff & service
Stayed 2 nights in Nov 2023

10/10 Excellent

CHIH YEN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

CHI, HONOLULU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Villa pool is not senior friendly!!! Not safe !!
Stayed 1 night in Sep 2023

6/10 Okay

Cheuk Shing Simon

Liked: Cleanliness, staff & service
Hot spring tub in the room a little too small and the light above the tub was broken. Overall impression not as good.
Stayed 1 night in Mar 2023

4/10 Poor

Sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Jack Liwei

Stayed 2 nights in Jun 2022

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

8/10 Good

Theodore

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Lan Jung

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2021

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Let’s talk about stinkin Roo-mors
In Yiran area, so far pleasant experiences at hotels such as Royal Chiao Hsi and MU JIAO XI HOTEL. This is the first time I’m staying here through a friends’ super HIGH recommendation for the Westin, but the photos are definitely a lot nicer than what you see in person. I realized I’m never trusting that friend’s recommendation again haha. We stayed one night in the deluxe room on the top floor. Pros: good service, 3rd floor rooms have high ceilings, comfortable bed. Cons: 1. the onsen tub is definitely a LOT smaller than expected (it can’t fit two people unless you like being a squatting loner in the tub). 2. Scenery is a parking lot. Would recommend guest to ask for the pond or the “tree” view. 3. What bothered me the MOST. the drainage smelled really bad. I felt bad because I thought it was my partner after using the toilet, but it was in fact sewage smell coming out of the pipe next to the toilet, we told the hotel staff but they just apologized and didn’t really comp us with anything, but it’s not their fault since we told them after we checked out and confirmed it was facility issue. Still though, no matter how friendly the staffs were, they could have made a gesture since we did bare with the smell ALL night. Not to mention our friends staying in the suite a few rooms over had a broken tv (that’s a different story). Overall, it was a pretty disappointing try-out.
Stayed 1 night in Mar 2021

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great spacious room, but got bad allergy while staying there not sure why. The facility is new and nice, staff are helpful, but need improvement on their food also their overly-heated hot spring.. :)
Stayed 1 night in Jan 2021

6/10 Okay

Howard

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 3 nights in Dec 2020

10/10 Excellent

Jiyoung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent resort.
Very clean, comfortable and all staff was very kind. Hot spring was very nice. The only downside to this hotel is that the swimming pool is smaller than expected.
Stayed 1 night in Nov 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

10/10 Excellent

Charles&Lily, Taipei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After my three days forest expedition in Taipin Shan National forest recreation area, my wife and I do need a resort for a complete rest and retreat. The Westin Yilan provided the wonderful place for us. We did enjoy our stay very much!
Stayed 1 night in Oct 2020

8/10 Good

Verified traveller

Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel and staff
It’s very nice services and great environment. The hotel is new and clean, when I stay, it feels like overseas. I will like to stay again.
Stayed 1 night in Apr 2020

10/10 Excellent

KUO-CHUN

Stayed 1 night in May 2020