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4.2 out of 5

"No options for vegans @ restaurant an @breakfast all the rest was just perfect " More

By a verified traveller on Mon 13 Jul 2020

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Traditional Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Traditional Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Traditional Single Room

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Standard Double Room, Balcony

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at Grand Hôtel et Centre Thermal. During your stay, you're just a quick walk from Thermal Center. You'll find features such as free WiFi in public areas and free self-parking, plus 2 outdoor pools.

  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a sauna and fitness classes
  • Steps from Thermal Center and 13 minutes on foot from Yverdon-les-Bains Castle
  • Pets welcome for a fee (restrictions apply)

Grand Hôtel et Centre Thermal ratings based on 130 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Grand Hôtel et Centre Thermal

Everyone (72) Couples (34) Family (8)
5 out of 5

Posted by on 13 Dec 2023

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Comment from Hotel Management

30 Dec 2023 by MPH

Dear Isabelle,Thank you very much for your recent stay at the Grand Hotel & Centre Thermal and for taking the time to write your comment.We really appreciate it and value your opinion very much.We were delighted to read your comment and ratings and happy to see that you spent an enjoyable moment at the Grand Hotel & Centre Thermal.I will share your comments with the team members which are always eager to receive positive feedback.Comments such as yours are the best tool for us not only to maintain but further improve our quality and service. It was and always will be our pleasure to host you every time you visit Yverdon-Les-Bains. I hope you will give us the chance to welcome you in a not too distant future.Best regards, Matthias PhilippsGeneral Manager

4 out of 5
No options for vegans @ restaurant an @breakfast all the rest was just perfect

Posted by on 13 Jul 2020

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5 out of 5
The "grand hotel style", the classic architecture Easy access to Thermalbad plus the big and heated hotel pool. ... unfortunately without Jaccuzzi jets.

Posted by on 9 Jan 2020

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Comment from Hotel Management

9 Mar 2020 by C. Kramer Director

Dear Madam, Dear Sir, Thank you for having chosen our establishment for your relaxing stay as well as for your very kind comment as well as your general superb rating attributed to our complex. We look forward to welcoming you back to our establishment and extend our most respectful greetings. C. Kramer Managing Director 09.03.2020

3 out of 5
We paid for a double bed room but got a single room. Small bed, only one set of each (towel, bathrob, pillow etc). When claiming they insisted it is a double room and didn’t feel sorry at all. The room itself is ok, but a (mouldered). Breakfast is until 10.30, we came 9.30 and there were no more coffee cups, no glasses, no more bred, butter was gone. It seems the employed were overstrained with the work. In summary, we are disappointed with almost everything considering the amount we paid

Posted by on 18 Aug 2019

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Comment from Hotel Management

19 Aug 2019 by C. Kramer

Dear Madam, dear Sir, thank you very much for choosing our hotel for your stay at Yverdon-les-Bains. We are awfully sorry to read that you were not fully satisfied with the room and that breakfast was not up to your expectations. We will look into it carefully. With our best regards, C. Kramer General Manager 19.08.19

3 out of 5

Posted by on 10 Apr 2019

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Comment from Hotel Management

1 May 2019 by C. Kramer

Merci beaucoup!

5 out of 5
Tout top

Posted by on 19 Sep 2024

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4 out of 5
😃👍

Posted by on 25 Aug 2024

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Comment from Hotel Management

27 Aug 2024 by MPH

Dear Hans,Thank you very much for your recent stay at the Grand Hotel & Centre Thermal and for taking the time to write your comment.We really appreciate it and value your opinion very much.We were delighted to read your comment and ratings and happy to see that you spent an enjoyable moment at the Grand Hotel & Centre Thermal.I will share your comments with the team members which are always eager to receive positive feedback.Comments such as yours are the best tool for us not only to maintain but further improve our quality and service. It was and always will be our pleasure to host you every time you visit Yverdon-Les-Bains. I hope you will give us the chance to welcome you in a not too distant future.Best regards, Matthias PhilippsGeneral Manager

3 out of 5
Das Thermalbad befindet sich im Umbau, der angrenzende Garten ist eine Baustelle. Dies war uns nicht bekannt im voraus. Keine Info diesbezüglich beim Buchungsablauf. Person war mässig freundlich, Empfang kühl. Das superior Zimmer verfügt über keine Klimaanlage was bei einem 4 Stern Hotel so nicht zu erwarten war. Zimmer Deko/ Installation veraltet und wenig ansprechend. Der Thermalbad Eintritt ist kostenpfichtig, ein Idoorpool existiert nicht.

Posted by on 20 Aug 2024

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Comment from Hotel Management

27 Aug 2024 by MPH

Dear Anushka, Thank you for taking the time to tell us about your experience at the Grand Hotel & Centre thermal.I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At the Grand Hotel & Centre Thermal, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Matthias PhilippsGeneral Manager

4 out of 5
Freundlicher Empfang Zimmer alt , einfach aber sauber Hilfsbereites und freundliches Personal Wir fühlten uns wohl

Posted by on 26 Jul 2024

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Comment from Hotel Management

5 Aug 2024 by MPH

Bonjour Merci infiniment pour vos aimables commentaires ! Nous sommes ravis de savoir que vous avez trouvé notre établissement propre et que notre équipe a répondu à vos attentes avec professionnalisme et amabilité.Nous serons très heureux de vous accueillir à nouveau. À bientôt !Cordialement,

5 out of 5
Sehr sauber, freundlich und kompetente Bedienung. Wir kommen wieder.

Posted by on 25 Jul 2024

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Comment from Hotel Management

5 Aug 2024 by MPH

Bonjour Merci infiniment pour vos aimables commentaires ! Nous sommes ravis de savoir que vous avez trouvé notre établissement propre et que notre équipe a répondu à vos attentes avec professionnalisme et amabilité.Nous serons très heureux de vous accueillir à nouveau. À bientôt !Cordialement,

About the Grand Hôtel et Centre Thermal

Location Avenue des Bains 22, Yverdon-les-Bains, VD 1401

Renovations + Closures

The property will be renovating from 5 June 2024 to 31 December 2025 (completion date subject to change). The following areas are affected:

  • One of the swimming pools
  • Exterior
  • Sauna
  • Selected guestrooms

Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Property Features

Grand Hôtel et Centre Thermal offers its guests 2 outdoor swimming pools, a health club, Access to hot tub, and a sauna. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A business centre and meeting rooms are available. A children's pool, spa services, and a terrace are also featured at the business-friendly Grand Hôtel et Centre Thermal. Free self parking is available. This 4-star Yverdon-les-Bains hotel is smoke free.

  • 115 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Conference rooms
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Number of indoor pools - 1
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Playground on site
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Yverdon-les-Bains Station (1.5 km / 0.9 mi)
  • Parking: Free self parking

Room Amenities

Grand Hôtel et Centre Thermal offers 115 accommodations with espresso makers and a safe. Rooms open to balconies or patios. Plasma televisions come with premium cable channels. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Housekeeping is provided on a daily basis.

  • Private balcony or patio
  • In-room dining (limited hours)
  • Plasma television
  • Cable channels
  • Premium channels
  • Espresso maker
  • Cots (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Heating
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.

Belle Epoque – This restaurant only serves breakfast.

Le Pavillon – This restaurant only serves lunch.

La Rotonde – On-site bar.

Room service (during limited hours) is available.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club, Access to hot tub and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Playground on site
  • Hiking/biking trails nearby
  • Fitness classes on site

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. There are 3 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs and body treatments.

  • Number of treatment rooms 3
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 100.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets: CHF 30 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and cash. For guests' safety, the property includes a smoke detector in all accommodation.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff does not wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.05 per person, per night. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 26 per person
  • Pet fee: CHF 30 per pet, per night
  • Rollaway bed fee: CHF 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Des Bains Yverdon
  • Grand Hotel Des Bains Yverdon
  • Grand Hotel Bains Yverdon-les-Bains
  • Grand Hotel Bains
  • Grand Bains Yverdon-les-Bains
  • Grand Bains
  • Grand Hôtel Centre Thermal Yverdon-les-Bains
  • Grand Hôtel Centre Thermal
  • Grand Centre Thermal Yverdon-les-Bains
  • Grand Centre Thermal
  • Et Thermal Yverdon Les Bains
  • Grand Hôtel et Centre Thermal Hotel
  • Grand Hôtel et Centre Thermal Yverdon-les-Bains
  • Grand Hôtel et Centre Thermal Hotel Yverdon-les-Bains

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.