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Esperia Palace Hotel

5.0 star property

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Photo gallery for Esperia Palace Hotel

Suite | Minibar, in-room safe, desk, soundproofing
Reception
Bar (on property)
Indoor pool, outdoor pool
Breakfast area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Spa
  • Gym
  • Bar
  • Pool
  • Room service

Explore the area

Map
Via delle Ginestre 27/D, Zafferana Etnea, CT, 95019
  • Mount Etna
    ‪4 min drive‬
  • Barone di Villagrande 1727
    ‪6 min drive‬
  • Adventure Park Etna
    ‪8 min drive‬
  • Catania (CTA-Fontanarossa)
    ‪55 min drive‬

Room options

View all photos for Superior Double or Twin Room

Minibar, in-room safe, desk, soundproofing

Superior Double or Twin Room

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Deluxe Double or Twin Room

Minibar, in-room safe, desk, soundproofing

Deluxe Double or Twin Room

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Junior Suite

Minibar, in-room safe, desk, soundproofing

Junior Suite

  • 40 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Suite

Minibar, in-room safe, desk, soundproofing

Suite

  • 42 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Quadruple Room

Minibar, in-room safe, desk, soundproofing

Quadruple Room

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 4 Single Beds

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4.4 out of 5, Excellent, (240)
The price is CHF 94
for 1 room
includes taxes & fees
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About this property

Esperia Palace Hotel

Luxury hotel with 2 restaurants and 2 hot tubs
This smoke-free hotel features 2 restaurants, a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include an outdoor pool, a fitness centre and a bar/lounge.
Esperia Palace Hotel offers 42 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. LCD televisions come with satellite channels.

Bathrooms include slippers and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

2 hot tubs are on site along with an indoor pool and an outdoor pool. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 2 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam.

The spa is open selected days. Children under 10 years old are not allowed in the spa without adult supervision.

During your stay at Esperia Palace Hotel, you'll be close to Barone di Villagrande 1727. Free WiFi in public areas, free self-parking and 2 restaurants are available.
  • Free WiFi
  • Free self-parking
  • For dining with garden views, stop by Park Princip i, one of the property's 2 restaurants
  • Take a swim in the indoor and outdoor pools or soak in the 2 hot tubs
  • Treat yourself to body wraps, massages or hydrotherapy at the spa
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 4-minute drive from Mount Etna and 6 minutes from Barone di Villagrande 1727
  • Airport shuttle service available for a fee
Esperia Palace Hotel offers its guests a full-service spa, 2 hot tubs, an indoor pool, and an outdoor pool. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. A fitness centre, a sauna, and a rooftop terrace are also featured at the luxury Esperia Palace Hotel. Free self parking is available.

This 5-star Zafferana Etnea hotel is smoke free.

Park Princip i – This restaurant overlooks the garden.
The Court – On-site brasserie.
Room service is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Park Princip i
  • The Court

Things to do

  • 2 spa tubs
  • Bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open select days
  • Spa tub
  • Turkish bath

Accessibility

  • Lift

Room amenities

Bathroom

  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 20.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Esperia Palace
Esperia Palace Hotel
Esperia Palace Hotel Zafferana Etnea
Esperia Palace Zafferana Etnea
Esperia Palace Hotel Hotel
Esperia Palace Hotel Zafferana Etnea
Esperia Palace Hotel Hotel Zafferana Etnea

Esperia Palace Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 11 out of 20 reviews
Rating 8 - Good. 3 out of 20 reviews
Rating 6 - Okay. 3 out of 20 reviews
Rating 4 - Poor. 2 out of 20 reviews
Rating 2 - Terrible. 1 out of 20 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and helpful staff. Property is spacious, modern, and in a great location on the slope of Etna.
Stayed 3 nights in Aug 2024

10/10 Excellent

Horng

Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Stayed 2 nights in Jul 2024

10/10 Excellent

Sonja, Langley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and big rooms. Staff excellent, especially Dario. Gave tips on Mount Etnea, directions , time Togo etc. he was very helpful.
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Great room very clean, only a pity there was not coffee/tea available in the room

10/10 Excellent

Kristoffer

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Sep 2024

10/10 Excellent

Heinz

Travelled with partner
Liked: Cleanliness
Leider wird der Saunabereich um 19:00 Uhr schon geschlossen, das finde ich für ein Hotel in dieser Kategorie nicht richtig und leider kein Wasserkocher auf dem Zimmer aber ansonsten alles perfekt
Stayed 1 night in Aug 2024

10/10 Excellent

GIOVANNI

Gentilezza
Stayed 2 nights in Jun 2024

8/10 Good

Elisabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel calme, propre, belle chambre, l’accueil sympathique, ils nous ont bien aidé pour les visites a faire.. Par contre le petit déjeuner ca vaut a peine un 3 étoiles.. Très pauvre.. dommage
Stayed 2 nights in May 2024

4/10 Poor

Heidi

Liked: Cleanliness, staff & service
Jeg vil ikke ligefrem kalde det et femstjernet, nok nærmere et tostjernet. Wifi kunne ikke nå vores værelse, værelset var slidt og hotellet virkede nærmest lukket. Der var ingen vand på vores værelse, og i stedet for at give os et nyt, måtte vi i stedet vente på, at det blev fikset. Det eneste positive der er at sige er, at fra hotellet tager den en halv time i bil til Etna.
Stayed 1 night in Oct 2023

10/10 Excellent

Alessandro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La struttura è ben curata e le stanze sono comode e pulite. Grande pregio della struttura è dato dal receptionist che con la sua grande disponibilità e cordialità ci ha accolto, consigliato e supportato . Gentilissimo. Buona anche la colazione. Torneremo sicuramente
Stayed 1 night in Oct 2022

10/10 Excellent

Bjørn

Stayed 1 night in Jul 2022

8/10 Good

fabio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Modern hotel missing some charme to be 5 stars
Modern spacious rooms (not all with full sea view), nice spa but expensive (24€) and open only some afternoons, breakfast could be improved (no fresh fruit salad or fresh orange juice, no vegan products or other milks) served in a place almost without windows.
Stayed 3 nights in Oct 2018

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bell'hotel a Zafferana
Bella struttura vicina al centro di Zafferana. Buon punto da cui visitare l'Etna e la zona del catanese. Stanze grandi e pulizia giornaliera ma nei 4 giorni di permanenza non sono stati mai cambiati gli asciugamani del bagno. Colazione abbondante e varia. La connessione internet a volte saltava ma era forse dovuto al cattivo tempo. Bella piscina esterna ma non utilizzabile per le basse temperature avute nel periodo del soggiorno. È presente però la piscina interna riscaldata della spa che ha il difetto di essere solo a pagamento, poiché inclusa nel percorso spa. Non abbiamo provato il ristorante della struttura ma in zona ci sono molti posti dove mangiare bene al giusto prezzo. In conclusione una buona esperienza.
Stayed 4 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elegante fuori mano
Abbiamo sciato e poi ci siamo rifugiati in questo bellissimo albergo... Da rifare!
Stayed 1 night in Feb 2018

2/10 Terrible

MARYLENE

Disliked: Staff & service, property conditions & facilities
Hôtel de passage et de sport d'hiver
A première vue, hôtel agréable mais service au minimum pas digne d'un 4 étoiles sup comme sur les panneaux de l'hôtel Restaurant .....je sais si il y a pas d'indication... Piscine interrieuren faisant parti du spa donc pas de l'hôtel prévoir 15€ par personne Petit déjeuner façon industriel, jus orange a l'eau, jambon blanc qui transpire, fruit frais veurrie, pomme flétrie

6/10 Okay

davide

Liked: Staff & service, property conditions & facilities
viaggio di piacere
prenotazione non chiara da parte di chi ? expedia o esperia hotel. prenotazione fatta via telefono. peccato succedano queste cose la vacanza può subire alterazioni

4/10 Poor

Fanny

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Decevant...
l'Etna dernière étape de notre voyage en Sicile, Esperia dernier hôtel : le plus cher et le moins bien. Honteux de payer ce prix dans un Hotel ou même l’accès à la piscine extérieure est payant ! et le petit déjeuner : pas de pain frais, du jus de fruit en brique, pas d'oeuf, ni d'omelette... des cuillères en plastique

10/10 Excellent

jp, corse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
très bon hotel
Hotel moderne Belle vue, bon restaurant classe et elegant avec des prix tres corrects Chambre agreable avec belle vue, au pied de l etna mais voiture indispensable

6/10 Okay

Raffaele

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Bello l,hotel malgestito
L,hotel e' molto bello e in una splendida posizione.le stanze sono confortevoli e molto grandi, bella la piscina e il centro benessere, peccato che la pulizia in generale e nelle stanze e' molto deludente, deludente anche la colazione senza niente di salato,per quanto riguarda il centro benessere consiglierei l,acqua calda nella piscina interna se uno vuole la piscina fredda va all,esterno....manca la wi fI nelle camera.