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Best Western Premier Hotel Astoria

4.0 star property

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Photo gallery for Best Western Premier Hotel Astoria

Lobby
Exterior
Terrace/patio
Food and drink
Luxury Suite, 1 King Bed with Sofa bed (with Sofabed) | Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Bar
  • Room service
  • Housekeeping
  • Parking included

Explore the area

Map
Petrinjska 71, Zagreb, 10000
  • Zrinjevac
    ‪4 min walk‬
  • Ban Jelacic Square
    ‪8 min walk‬
  • Tkalciceva Street
    ‪9 min walk‬
  • Zagreb (ZAG)
    ‪25 min drive‬

Room options

View all photos for Deluxe Room, 1 Queen Bed (Quiet Location)

Deluxe Room, 1 Queen Bed (Quiet Location) | Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Deluxe Room, 1 Queen Bed (Quiet Location)

  • Sleeps 1
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds | Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Deluxe Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 1 King Bed with Sofa bed (with Sofabed)

Executive Room, 1 King Bed with Sofa bed (with Sofabed) | Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Executive Room, 1 King Bed with Sofa bed (with Sofabed)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed (Oversized Room)

Superior Room, 1 King Bed (Oversized Room) | Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Superior Room, 1 King Bed (Oversized Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed with Sofa bed (with Sofabed)

Luxury Suite, 1 King Bed with Sofa bed (with Sofabed) | Room amenity

Luxury Suite, 1 King Bed with Sofa bed (with Sofabed)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Single Bed, Accessible (Quiet Location)

Deluxe Room, 1 Single Bed, Accessible (Quiet Location) | Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Deluxe Room, 1 Single Bed, Accessible (Quiet Location)

  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Room, 1 King Bed (Quiet Location)

Deluxe Room, 1 King Bed (Quiet Location) | Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Deluxe Room, 1 King Bed (Quiet Location)

  • Sleeps 1
  • 1 King Bed

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About this property

Best Western Premier Hotel Astoria

Zagreb hotel in Donji Grad with free breakfast and 24-hour business centre
This smoke-free hotel features a restaurant, a bar/lounge and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, a business centre and conference space.
Best Western Premier Hotel Astoria offers 100 accommodations with minibars and laptop-compatible safes. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. 16-inch LCD televisions come with cable channels. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The free breakfast at Best Western Premier Hotel Astoria gets high marks from our customers. During your stay, you're just a quick walk from Art Pavilion. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the central location and the breakfast
  • Steps from Art Pavilion and King Tomislav Square
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. A library, multilingual staff, and tour/ticket assistance are also featured at Best Western Premier Hotel Astoria. Limited free parking is available on a first-come, first-served basis.

This 4-star Zagreb hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 10:30 AM.
Restaurant Ragusa – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Glama Bar – This cocktail bar only serves light fare.
Room service (during limited hours) is available.

Languages

Croatian, English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free secured, uncovered self parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Glama Bar
  • Restaurant Ragusa

Things to do

  • Library

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 16-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.86 per person, per night for adults; EUR 0.93 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

BEST WESTERN Hotel Astoria
BEST WESTERN PREMIER Astoria
BEST WESTERN PREMIER Astoria Zagreb
BEST WESTERN PREMIER Hotel Astoria
BEST WESTERN PREMIER Hotel Astoria Zagreb
Hotel Astoria BEST WESTERN
Best Western Zagreb
Zagreb Best Western
Best Premier Astoria Zagreb
Best Western Premier Hotel Astoria Hotel
Best Western Premier Hotel Astoria Zagreb
Best Western Premier Hotel Astoria Hotel Zagreb

Best Western Premier Hotel Astoria Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 665 out of 1000 reviews
Rating 8 - Good. 262 out of 1000 reviews
Rating 6 - Okay. 54 out of 1000 reviews
Rating 4 - Poor. 12 out of 1000 reviews
Rating 2 - Terrible. 7 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

SEAD

Stayed 1 night in Oct 2024

10/10 Excellent

mikiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is conveniently located about 5 minutes walk from main train station, main bus station was about a 20 minute walk. Close to a tram stop at the train station which made it easy to use public transportation around the city. Also, very walkable to main tourist attractions, 10-15 minutes. Staff was very friendly & helpful. Room was comfortable & clean, good hot shower. Breakfast included was great, many choices & tasty.
Stayed 3 nights in Oct 2024

10/10 Excellent

Aleksandr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just excellent property in perfect location,
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Very friendly and helpful staff. & A very convenient location to the center.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay in Zagreb
The hotel staff that checked us in was friendly and helpful. Their parking lot was easy to find. The room was spacious and the bed was very comfortable. With a large variety of tasty selections, we really liked their breakfast. The price was very reasonable.
Stayed 1 night in Oct 2024

10/10 Excellent

Howard

Travelled with partner
Close to main square and very easy to walk around.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel lovely friendly staff, excellent breakfast
Stayed 1 night in Oct 2024

8/10 Good

Joo-Ee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is amazing!!!!!!
Stayed 4 nights in Oct 2024

10/10 Excellent

Fabian, Bakersfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel and fair price.
Stayed 2 nights in Oct 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On vacation visiting Zagreb and stayed 6 nights. The hotel and my room were clean and cozy. The hotel staff were great. Front desk was always there to answer any questions from my wife or myself. Great location and safe parking. Will stay there again if/when I visit again. Thank you for a great visit!
Stayed 6 nights in Oct 2024

10/10 Excellent

Arnold Paul, Auburn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located not far from the Park Zrinjevac (central park known as ‘U or Horseshoe area’), and walking distance to Ban Josep Jelacic area & Upper Town, the location is strategic. They also have reserved parking, which when we did our off-season trip, had ample spaces for rented cars for our travel group. When you check-in, they’ll happily provide you the directions to their hotel property parking lot. Safe & secured, the parking lot is a gated & walled parking lot at the back of the hotel with entrance / exit to it. You are greeted by the friendly & courteous desk staff. The restaurant staff & its breakfast buffet is quite a very pleasant experience! The rooms are smaller than typical but is made up for by efficient layout. Bathroom is quite decent, clean & well-functional. The singular main elevators may get busy during check-out times in the morning, but there is another service elevator at a more distal part of hallway that most guest don’t know of. Beautifully adorned wide staircase was not a bad idea to use going down to breakfast. At the lobby, ample chairs & decors. Plus, they had a self-playing Yamaha piano! The experience overall was charming & pleasant. The hotel rates were reasonable & value cost was comparatively good.

8/10 Good

Zvjezdana Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great stay for price
Stayed 1 night in Aug 2024

10/10 Excellent

lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location
Hotel is central and easy walking distance to main square
Stayed 3 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Will be back again because of Koralijka
Great front staff service and room what? cleaning service!! Koraljka at the front desk is exceptionally helpful!! Wonderful pillows except the mattress is too soft… Good breakfast expect every breakfast is the same in the four days (shall we just stay shortly?)
Stayed 4 nights in Oct 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I am looking forward to my next visit.
Excellent staff at this superbly maintained,. A good sized room which was very clean. A great breakfast and several public rooms.
Stayed 4 nights in Sep 2024

8/10 Good

james

Travelled with partner
Better quality food in restaurant would help but the wait staff was most helpful!!
Stayed 2 nights in Oct 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent.
Stayed 1 night in Oct 2024

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent stay.
A lovely hotel, close to the rail station and within easy walk to the city centre.
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with old world charm. Within a few blocks of the train station and the squares for shopping and sightseeing.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kevin, Sammamish

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding staff! Very helpful, extremely nice, and they go out of their way to make your stay a pleasant one. Great breakfast, quiet, and easy walking to Zagreb's attractions.
Stayed 2 nights in Aug 2024

4/10 Poor

Steven

Disliked: Staff & service, amenities, property conditions & facilities
The front desk staff were gruff. My room was very warm and I couldn’t get fresh air into it. My room also had a moldy smell from the bathroom that aggravated my allergies.
Stayed 4 nights in Sep 2024

8/10 Good

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Reception staff recommended a great local restaurant.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in the middle of things
Stayed 1 night in Sep 2024

8/10 Good

Amanda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly and helpful. When we told them we had to leave before the included breakfast service, they made us breakfast to go bags and had them ready in the morning.
Stayed 1 night in Sep 2024

10/10 Excellent

Mario

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very comfortable, breakfast and parking was included. Location was close to may tourist locations.
Stayed 3 nights in Sep 2024