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"Stayed here for 3 nights and have to say how impressed I was, especially with the staff who were extremely helpful and polite. I recommend getting a ... " More
23 Aug 2024 by Front office team
Dear Noah, thank you for your feedback and we are sorry to hear that the room facilities were not up to your expectations. We appreciate your kind comments on our bartender and are happy to hear you liked our bar service. It was a pleasure to have you as our guest and we hope to see you again in the future. Sincerely,
30 Nov 2023 by Sheraton Zagreb Hotel
Dear Mr Ivo,Thank you very much for this kind feedback.We hope to host you again.Kind regards,
3 Aug 2023 by Sheraton Zagreb Hotel
Dear Nanci,Thank you for kind review. We hope to host you again.Kind regards
28 Jul 2023 by Sheraton Zagreb Hotel
Dear Andreas,Thank you for leaving a review. We understand you did not found our work pleasant, however we hope to host you again when our hotel works will be done.Kind regards,
3 Jul 2023 by Sheraton Zagreb Hotel
Dear Grazino, thank you for choosing to stay at the Sheraton Zagreb Hotel and posting this top review of the experiences during your stay. We are looking forward to the opportunity to host you again and provide the most memorable stay. Thank you very much and best regards from the Sheraton Zagreb team!
12 Jun 2023 by Sheraton Zagreb Hotel
Dear Joachim, thank you for choosing to stay at the Sheraton Zagreb Hotel and posting this review of the experiences during your stay. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. We are sorry that you had not reached out to us during your stay with more details concerning your dissatisfaction. We truly hope for the opportunity to welcome you again and provide the most memorable stay perfect in every meticulous detail, especially after our renovation when our bar will be bigger and nicer. Thank you very much and best regards from the Sheraton Zagreb hotel.
Sheraton Zagreb Hotel offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet. Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 10764 square feet (1000 square metres) and includes conference space. A casino, a sauna, and a terrace are also featured at the luxury Sheraton Zagreb Hotel. Parking is available for a fee. Smoking is allowed in designated areas at this 5-star Zagreb hotel.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Self parking (surcharge)
Sheraton Zagreb Hotel offers 306 accommodations with minibars and a safe. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and complimentary toiletries. This Zagreb hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages, hypo-allergenic bedding and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Fontana Restaurant – This restaurant specialises in international cuisine.
King Tomislav Restaurant – On-site restaurant. Open daily.
Cafe Imperial – This café only serves light fare. Open daily.
Piano Bar – On-site piano bar. Open daily.
24-hour room service is available.
Recreational amenities at the hotel include an indoor pool, a health club and a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The on-site spa has massage/treatment rooms. Services include facials and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses solar energy
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and cash. This property uses solar energy. For guests' safety, the property includes a smoke detector in all accommodation.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
