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18 Jul 2022 by B.M.
Hello Sanela, Thank you for your feedback and for bringing this to our attention. I’m so sorry to hear of your less than satisfactory experience with our services and hope you will accept our sincerest apologies. As we are going through a high season period and the hotel is now full of guests,it is reasonable to expect some delays in the dining room. About the breakfast, our buffet offers a variety of 14 cold choices, 12 hot dishes and a majority of croissants, bread, toast etc. There are also differnt juices offered and different kind of coffees and hot chocolate. We do not change the breakfast menu every day as there are so many options offered apart from the basics in a standard breakfast. That being said, if there’s anything else that I can help you with at the moment, please feel free to reach out and I would be more than happy to help. We do appreciate your opinion and hope to earn back your trust.
Gerakas Belvedere Hotel & Luxury Suites offers its guests a full-service spa, an outdoor tennis court, and a fitness centre. There are 2 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. A children's pool, a seasonal outdoor pool, and a rooftop terrace are also featured at Gerakas Belvedere Hotel & Luxury Suites. Free self parking is available. The property offers extended parking privileges. This 4-star Zakynthos hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Gerakas Belvedere Hotel & Luxury Suites offers 80 accommodations with a safe and complimentary slippers. Rooms open to furnished balconies. 32-inch LCD televisions come with satellite channels. Bathrooms include baths or showers with a deep soaking bath, complimentary toiletries and hairdryers. This Zakynthos hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and in-room massages can be requested.
Guests are served a free continental breakfast daily from 7:30 AM to 10:00 AM.
Gerakas Belvedere Hotel & Luxury Suites has 2 restaurants on site.
Room service (during limited hours) is available.
A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include an outdoor tennis court and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and manicures and pedicures. The spa is equipped with a sauna and a steam room. The spa is open daily.
Special check-in instructions:
To make arrangements for check-in, please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 12:30 AM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 12:30 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
