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Tausi Palace Hotel

3.5 star property

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Photo gallery for Tausi Palace Hotel

Bar (on property)
Property grounds
Property grounds
Restaurant
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Room service
  • Parking included
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Baghani Street, Zanzibar Town
  • Mbweni Ruins
    ‪2 min walk‬
  • Freddie Mercury Museum
    ‪3 min walk‬
  • Nakupenda Beach
    ‪4 min walk‬
  • Zanzibar (ZNZ-Zanzibar Intl.)
    ‪15 min drive‬

Room options

View all photos for Twin Room

Premium bedding, minibar, desk, iron/ironing board

Twin Room

  • 36 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room

Premium bedding, minibar, desk, iron/ironing board

Triple Room

  • 40 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Family Room

Premium bedding, minibar, desk, iron/ironing board

Family Room

  • 55 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Standard Single Room

Premium bedding, minibar, desk, iron/ironing board

Standard Single Room

  • 35 sq m
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room | Premium bedding, minibar, desk, iron/ironing board

Standard Double Room

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

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About this property

Tausi Palace Hotel

Zanzibar Town hotel in Stone Town with 2 restaurants and free valet parking
2 restaurants, a bar/lounge and a rooftop terrace are available at this hotel. Free WiFi in public areas is provided, as well as free valet parking, a free area shuttle and a free manager's reception. Additionally, a 24-hour business centre, a conference centre and a coffee shop/cafe are on-site.
Tausi Palace Hotel offers 38 air-conditioned accommodations with minibars and complimentary bottles of water. This accommodation offers separate dining areas and includes desks. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels.

Bathrooms include a combined bath/shower unit with a deep soaking bath and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Fridges and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services.
During your stay at Tausi Palace Hotel, you're just a quick walk from People's Palace Museum. Features include free WiFi in public areas, free valet parking and a free area shuttle.
  • Free WiFi and wired Internet
  • Free valet parking and self-parking
  • Drinking and dining options include 2 restaurants, a coffee shop and a bar/lounge
  • Services include free food shopping service, supervised childcare and dry cleaning/laundry
  • Steps from People's Palace Museum and Marahubi Palace
  • Free local-area and ferry terminal shuttle service
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and a meeting room are available. Event space at this hotel measures 3229 square feet (300 square metres) and includes a conference centre. A rooftop terrace, spa services, and tour/ticket assistance are also featured at the business-friendly Tausi Palace Hotel. An area shuttle within 3 kilometres and A ferry terminal shuttle are free. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 3.5-star Zanzibar Town hotel.

The hotel hosts a free manager's reception daily.
Tausi Palace Hotel has 2 restaurants on site.
A complimentary food shopping service is offered and room service (during limited hours) is available.

Languages

English, Hindi, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle up to 3 kilometres
  • Area shuttle
  • Free ferry terminal shuttle
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Free daily manager's reception

Family friendly

  • Cot (surcharge)
  • Free area shuttle
  • Laundry facilities
  • Living room
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (3,229 square foot of space)
  • Meeting room

Outdoors

  • Rooftop terrace

Spa

  • Spa services

Accessibility

  • No lift

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator on request
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Living room
  • Separate sitting area

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Tausi Palace Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cots (infant beds) are available for USD 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 10 per vehicle (one-way, maximum occupancy 3)
  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Tausi Palace Hotel offers transfers from the ferry terminal and airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Tausi Palace Hotel Zanzibar Town
Tausi Palace Hotel
Tausi Palace Zanzibar Town
Tausi Palace
Tausi Palace Hotel Hotel
Tausi Palace Hotel Zanzibar Town
Tausi Palace Hotel Hotel Zanzibar Town

Tausi Palace Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 29 out of 98 reviews
Rating 8 - Good. 47 out of 98 reviews
Rating 6 - Okay. 14 out of 98 reviews
Rating 4 - Poor. 6 out of 98 reviews
Rating 2 - Terrible. 2 out of 98 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

dianne

Travelled with group
Liked: Staff & service
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. Great staff! Affordable room rates.
Stayed 1 night in Jan 2020

8/10 Good

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Nice old hotel in a good location. Breakfast on the rooftop was the highlight with a lovely breeze to start the day. A few touches in the rooms needed to be worked on (for example my bath wasnt set against the wall so the floor kept getting soaked when we showered) but overall a nice place for a good price.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Rachel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, especially the receptionists, were absolutely wonderful! They were all helpful, polite, and friendly. The food was delicious too, with many options. My favorite part was the rooftop dining experience and the rooms were so tastefully decorated. Thank you all for a great experience in Zanzibar!
Stayed 1 night in Oct 2019

2/10 Terrible

Lisa, CA

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room stunk and had black mold all over in the bathroom and closet. They had no drinking water available to drink or buy. The showers were rusted and scarey to use not to mention the towels that were a dirty brown and still had lipstick on them from previous guests. We got the worst treatment. We came all the way from CA and would not recommend this hotel. The only nice thing I can say is the rooftop restaurant has very a nice view.
Stayed 1 night in Oct 2019

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A taste of old Zanzibar
The hotel is well located in Stonetown with easy walks to restaurants , museums and the night food market. We did have one problem at check in , with the staff saying they could not honour the price we had paid on our booking , and initially we had to pay extra as other hotels nearby were full. After contacting Hotels.com , who quickly contacted the hotel , we were given a refund - so thanks Hotels.com for your quick response ! The staff were great and offered sincere apologies for the mixup. A very enjoyable stay in a palatial room with Huge King bed . Breakfast was reasonable and taken on the rooftop , but there is no restaurant or pool . All in all - great value and an enjoyable stay.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The upstairs b/f restaurant, the rooms and the helpful staff. No negatives.
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family and small children, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful, enormous room perfect for a family with kids. Restaurant is fantastic--wonderful food.
Stayed 2 nights in Jun 2019

6/10 Okay

Z.M

Liked: Cleanliness, staff & service
They arranged for a driver and were able to accommodate a very late check in. Breakfast was OK, not a huge selection. AC in our one room was stuck on 30° which made for a hot sleep. No elevator means carrying bags up a lot of stairs. Staff was wonderful though.
Stayed 1 night in Mar 2019

10/10 Excellent

Tawanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2019

2/10 Terrible

Jon

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
TERRIBLE. DO NOT STAY!!!!!
This place was absolutely BRUTAL! It was so bad that this is the first time I have taken the time to leave a review on any room. For starters, we waited OVER 3 hours to get a salad at the hotel restaurant. Not only did it never come, but 3 of the other people at my table also did not receive there dinner. On top of that, one of us went back to help in the kitchen and it was apparently very dirty and disorganized. Problem 2: We had booked 2 nights at this hotel and on the second day they kicked us out of our room and made us wait 5 hours to get a new room that looked EXACTLY the same!!!! Problem 3: The first day when we ate at the restaurant I got the more wicked food poisoning. I was up all night puking from the food I had ate there. The hotel is also very old and rooms are nothing great. I would not recommend this place to anyone unless you are looking for a terrible vacation! Staff not very helpful or nice to top it all off.
Stayed 1 night in Jan 2019

8/10 Good

Raja, Canada

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for what you pay. The hotel doesn't have any amenities besides a rooftop restaurant and it also lacks ambience but otherwise i would recommend it for the price. Staff were friendly and helpful. Good overall.
Stayed 1 night in Jan 2019

6/10 Okay

Erik

Old hotel. Service was good.
Stayed 2 nights in Nov 2018

8/10 Good

Dot, Cumbria

Liked: Cleanliness, staff & service, room comfort
Well placed for sight seeing
TausiPalace is a grand looking hotel with spectacular rooms. Despite the lack of a car park getting there with luggage was not a problem as taxi drivers and porters are always willing to assist. The hotel is in a maze of narrow streets but well placed for sight seeing in Stone Town. The staff are friendly and efficient, the bedroom very grand, though the bathroom a bit dated. Abundant hot water provided and a good maid service.The view from the restaurant on the top floor is spectacular. We had a delicious lunch in the restaurant and decided to have an evening meal in there too. This was disappointing in that there was little or no white wine available ! A lovely restaurant but we were the only couple using it. Good breakfast served promptly.
Stayed 2 nights in Sep 2018

10/10 Excellent

Marios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, right in the heart of Stone Town,
Excellent hotel, right in the heart of Stone Town, very friendly staff!
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Interesting palace
The interiors of the hotel are traditionally Zanzibar style decor. The inside of the hotel is good, the roof to restaurant has good views. The views from the room is actually not there the windows either open bin to the very narrow streets or into somebody’s back yard🙂. The service was good and the stall were polite and efficient. The place though is located very close to all the heritage sites which can be reached within 5 mins of walking.
Stayed 1 night in Jun 2018

6/10 Okay

Silvia

Liked: Cleanliness, room comfort
The Tausi Palace Hotel was out of available rooms because the rain damaged some of them. So I was transferred to another hotel of the same owner, Zanzibar Hotel, but the room that I had booked and paid was not available. I got a single room - even if I paid for a twin bedroom - and I didn't get reimbursed. The day after they changed the room - twice - because of problems to the toilet and shower. The last morning, they arranged the room before the check-out time and arranged some of our stuff that was not yet in our luggage. Incredible! Apart from this unhappy experience mainly caused by bad service, the Zanzibar Hotel is nice and the rooms in the typical Swahili style. It is located in the historical center of Stonetown, it is easy to move by foot, visit the town and reach the Forodhani gardens for the unmissable seafood in the evening. There is also a tour agency with a very kind guy who can arrange trips and tours at cheap prices for you. Breakfast ok but not particularly special. At the end of this experience, I think I won't come back to one of these hotels, but if you are looking for a relatively cheap and typical room in the heart of Stonetown, it could be a possible option for you!
Stayed 3 nights in May 2018

8/10 Good

sandra, johannesburg

Liked: Cleanliness, staff & service, room comfort
Very nice staff but hotel need to improve
Lunch was always good and the staff is always polite and helpful Electricity would go off on very hot nights difficult to sleep Breakfast was mostly good but sometimes not enough food for guests, one morning pancakes were burnt another morning the milk was expired
Stayed 5 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good central location. Large room.
Nicely appointed room. Large size, so good value for the money. Front desk staff were very helpful and answered our questions.
Stayed 2 nights in Sep 2017

8/10 Good

Liz, England

Liked: Cleanliness, staff & service, room comfort
Characterful hotel in good location for us.
We enjoyed staying at Tausi Palace hotel and found it comfortable and conveniently situated for visiting Stone town and organising trips on Zanzibar. We had a twin bedded room with a TV room - which we did not use much and a balcony. We had a leak in the bathroom from the shower fitting but it was soon fixed. They seem to have upgraded the bathrooms by putting in new baths but keeping the old fittings which are very worn. The staff were very friendly and helpful. Breakfast was plentiful and there was a good choice for a moderate hotel. The restaurant was not good for evening meals as many items on the menu were not available and even what they managed to produce was not of a very high standard nor was it good value.
Stayed 4 nights in Sep 2017

10/10 Excellent

simiatu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AMAZING
It was an interesting place. The workers are friendly and the environment too was conducive. We really enjoyed our stay in the hotel. Will always recommend the hotel to other people.
Stayed 9 nights in Sep 2017

8/10 Good

Itay, Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel Great value for my money
Great hotel, recommended!! Wifi: Great Bed: Ok, to our soft Pillows: Great Structure: Good, balcony view not the best (someone's house is in there) Breakfast : Good, some variety of food, very tasty, got all you need. No vegetables. Great fresh omelet by order Dinner: we paid for dinner but the size of the meals is so small not worth the money Taps: Great Shower: Great pressure but the shower is in the bath and very unstable not connected to the floor AC: Great, also have big fan Clean: Great Bugs: a few.. but that's how zanzibar is.. at nights they do bugs spray and you have bed protection Smells & air: Great Bonuses: 2 bottles of water, some coffee and tea Will come back again
Stayed 2 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2017